Service and staff has always been wonderful and efficient. Every customer is greeted and treated…read morewell.

Customer service here is a joke. The oriental lady has major attitude every time I've gone in to…read morereturn Amazon purchases. Today she gladly took all the people behind us in line (they weee not locals) and when I mentioned we were standing in line way before the people behind us came in she not only made excuses for not even acknowledging us in line & taking everyone behind us, she wouldn't stop going off about it. Her coworker Parker (also not a local) then chimed in and wouldn't stop until he told me to leave a review about their great customer service & I said I will once he gave me his name. I had to ask for it 3 times & then he finally quit his comments. When this location originally opened it was nice & helpful. Now, if rather drive to Hilo or Kona to get packages mailed out & Amazon returned. They clearly have something against Hawaiians & their entitled attitudes need to go!

Aloha, We Love Our Waikoloa Post Office in the Village! I grew-up in the Big City of Washington…read moreD.C., After moving here this Post Office so much reminds me of watching Mayberry as a kid! The staff treats you just like Ohana, Especially "Leslie" she is so profession always helping to make your visit pleasurable! My Wife & I are Always So Fortunate when she is Working up front counter waiting on us! Big Mahalos Uncle Johnny & Auntie Irene

Very helpful and well managed post office. Thank you for service the public with Such care,…read moreefficiency and patience.

Reviews can be scary if you just go off on people's experiences. My experience was positive…read more They were detailed and quick, the teller or receptionist was friendly and answered all my questions. My car arrived on time and safe and for that I'll be grateful. The only con is just working on the phone waiting times but other than that, great staff! I really love that this company allowed me to ship my belongings in my car.

Very helpful received a huge coffee table from Oahu. The weight on the table I didn't expect. 2…read moreguys helped us get it into our mini van huge help from both. Without them picking up our item wouldn't have been possible. Even used a forklift to help assist us in loading. Great guys I offered them a tip to buy lunch least I could do. Instead of accepting they gave a smile and hand shake and said have a good day. Thanks again

Came here to ship off a beautiful framed vintage piece before our send off and everyone was so…read morehelpful and kind. Mark went out of his way to find us some extra material for extra packaging. Thanks to the young dude who answered our questions and the woman for finding us a box! My hubby and I were able to pack and ship it off without any worry. :)

I go to this FedEx ship center occasionally to drop off packages. The staff is friendly and very…read morehelpful. The store is fairly large and in a busy shopping area with restaurants and different stores. It's clean and they seem very easy to work with and efficient.

Everything about Maui Pack and Ship is Five Stars…read more The customer service is superb The quality of service is superb I don't go to anywhere else but Maui Pack and Ship. Abel and Danny are awesome!

Nice people and great service. I would definitely go there…read moreto get my copies done there. Thank you .

Highly recommend for any mailing, printing, business services. They are super friendly, incredibly…read morehelpful, and reasonably priced. I can't say enough about them.

They are a solid business. Kendra there graphics designer does amazing work. They all are friendly…read moreand eager to help. Highly recommend them Sheena

The uncompromising quality and unparalleled value of this quiet gem of a location is slightly…read moresuperseded by the paramount and unyielding customer service Bobby and Amber consistently yield upon all who enter. I hope I never live to see a day which I ever package, print, ship, or socialize elsewhere. If that day happens, I hope to have my ashes kept within view of the exit, just so I could witness more people smiling in this location than the line entering through St. Peter's gates into heaven. I truly hope this review is viewed in the most non-creepy way possible....... ;)

I had the rudest retail experiences at this location. An employee named Bobby spoke to me in a…read moreway that I found unnecessarily hostile, and the interaction escalated to the point where he yelled at me and told me to leave the store. The experience left me shaken for the rest of the afternoon. After reading other reviews describing similar interactions, I was disappointed to see that my experience may not have been an isolated incident. I hope management takes customer concerns seriously and addresses how customers are treated

UPS store always give excellent service They call them a…read moreteam and I can see why , doesn't matter who waits on you they all give the same service, listens to your needs and questions I'm a senior that don't know anything able technology so I need someone to help me , not self service I needed important documents to be scanned and sent to my phone No problem, needed quality copies of documents no problem It's hard nowadays not to have computers and scanner But with the UPS store you don't need one. Thank you for the great service from the best staff

I've been a box holder at The UPS Store in Kona for over 10 years, and I've consistently had…read morepositive experiences here. The staff is always helpful and works hard to get things done in a timely manner. They've assisted me with everything from managing my mail and packages to shipping items and processing my Amazon returns. I've also had passport photos done here for my entire family, and the process has always been quick and easy. Like any busy business, there are times when they get overwhelmed, but even during those periods, the team remains efficient and focused on helping customers. I appreciate the reliable service they've provided me over the years.

Driver "Michelle" should be taken off all routes for laziness. This is the second package she had…read moretaken back to the ship center. I sat on my porch from 2pm til 7pm purposefully to wait for the van because there is construction directly in-front of our driveway. We've called fedex to inform them of the access due to the construction mind you we live on a corner, there are 2 other ways in to our yard besides the main driveway, both packages have been less than 10lbs. We live 1hr away from where they are holding the package and cannot just drive out there to pick it up. Can't get a human on the phone. Calling FedEx to file a former complaint, but adding it to yelp as well.

horrible! fedex sucks! the driver is a lazy bum, did not deliver my package, so they called me from…read morehilo, 1 hour away from me one way thus 2 hour round trip w/ gas at $5/gal! to come pick it up...then there is 100% no way to get a real person to talk to thus i guess i will never get that package! me myself i only use the good ol usps, they are wonderful! fuck fedex!