I would highly recommend Big Island Collision Center for west side Hawaii auto body repair. My…read moreToyota 4Runner was recently involved in front end collision at the local transfer station. Their customer service from start to finish was over the top - a 10 out of 10. Duane managed the overall claim and worked seamlessly with the insurance adjuster to order parts as well as being very detailed in explaining all the required repairs. Stephanie's work in the front office was fantastic keeping me updated on aspects from drop off date, parts arriving at their shop and when the job was completed and scheduling a pick up date. Overall very professional, great customer service and quality of work was amazing! Again, I highly recommend Big Island Collision Center ! !

It took longer then expected but worth it to wait for my vechile to look brand new from the damage.read more

The employees were awesome! They were very informative about the whole process (my car was being…read morerepaired and covered by car insurance). When I had any questions, they were on it. Parts took a little bit, but you know how shipping/ receiving anything on the island goes. They did an awesome job and colored matched my car as close as could be. In total, throughly satisfied with my experience. I would highly recommend them for any repair.

From the owner: Autocraft Hawaii serving all your collision needs. read more

I've learned two things here on the Big Island. One lava walls are terribly unforgiving if you…read morebrush up against one with your car. Two if you do the place to go to have it repaired is D & K Auto Body (just below Costco). They were recommended to my by Big Island Honda and I couldn't be happier. It's a small operation that takes great pride in their workmanship. In addition Kim and Dwayne are two of the nicest people you will ever meet. You will not find a better body shop period. Simply put, they did what the said they would for the price quoted in less time than stated. How does it get any better than that?

From the owner: D & K Auto Body and Paint is located just below Costco in the Koloko Business Center. We take pride…read morein our quality of work as well as our ability to turn jobs around quickly. We understand the inconvenience of being without your vehicle, whether it is your personal car, a company vehicle or a vehicle from your fleet. We make it our business to be sure you are back on the road in the shortest possible amount of time, with absolutely no compromise in our quality of our work. We take great pride in our work and will always do what's best for you, our valued customer. D & K Auto Body and Paint will provide you with a free estimate. So, if you have a vehicle that has been damaged, or if you have a vehicle that you have considered painting and just need to get an idea of what it would cost, do not hesitate to call us.

Hank's Auto Body is great, Hank is honest and very capable and does an awesome job. Don't hesitate…read morego with Hank's. I'm very glad that he was able to fix the damage to my truck caused by a hit and run. Mahalo Hank!

Nicest guy in the world. And knows what he is doing. I had an auto body problem that I didn't think…read morecould be solved and he took great care of it. Efficient. Professional and thorough. I HIGHLY recommend Hank's Auto Body!

These guys do a great job! I recently had to have some body work done. They gave me a solid…read moreestimate, once the part came in, they were understanding when I had to change the date for the work. When I dropped it off, they were on the ball with communication, and did exactly the work promised in a timely manner. Then they detailed my vehicle. Looked brand new when I picked it up. Great service from beginning to end. Don't get me wrong, I hope I never see you guys again, but if I ever need work done on my vehicle again, I'll be back for sure. Thanks! Aloha.

This company has kept us informed throughout the process of repairs…read more Helped with the rental as well. Very pleasant people. As far as billing that was through the insurance company so I'm unaware at the moment regarding thier billing. Will post a before and after when we get the vehicle back tomorrow.

Warning violent people! First they will give you low estimate to get your car fixed…read more Than after you bring you car in and they strip it and start working on it they will ask for additional costs. If you ask questions about the additional charges they will start acting violent against you fretting yelling and make you regret that moment you stped in to this body shop. And in addition they will refuse to work on the car if you not agree for the additional charges. I end up calling the police just so I can take my car out of this place. Definitely the Worst business I ever walked into!

I use my car for work, so when my bumper got banged at lower Matsuyama parking lot, I was…read moreoverwhelmed with stress knowing how long it can take for your car to be repaired here in Kona. I got estimates from several different big name shops here and they all told me it was going to be about 3 months for the repair. Boy was I sweating! Kona Coast Auto didn't show up on my radar at first, but they were brought to my attention and boy am I glad I reached out to them. When Jake from Kona Coast Auto told me he was ready to Go, and get started on my car ASAP, and that the only thing that would hold him back from getting me back in my wheels was the shipping boats.. I knew I was in good hands. Just like promised, Jake and the Kona Coast Auto family had me back in my car in less than a month .. less than a 3rd of the time the competition was quoting! Time is valuable, don't waste it waiting when you got valuable people like Jake and his team around that are ready to help you right away! 5 star service! Would recommend and will use again, for sure

i have taken my car to kraftsman for several repairs - once when another car hit me and insurance…read morepaid the claim and once when i caused damage to my car. i have had several estimates. they charge nothing for an estimate, which i appreciate. their work is of high quality and the staff take pride in their work. unlike another collision company which my texas based insurance company chose, which is nationwide, they are owned locally. most recently gabe gave me an estimate. he was quick, thorough, and very professional. i cannot praise him and his company highly enough. i would recommend kraftsman for any personal vehicle body work - whether you or the insurance company are paying. they are not cheap. no one in hawaii is. but their quality is dependable and i think they are honest. a company that is characterized by integrity and competence - a good company to do business with.

They do a good job on auto body repair and worked with my insurer. Good people. Good jobread more

Took my 2025 Bronco in for 3 different LED light additions. Jeff was great and was able to install…read moreall with the little instructions I had to provide him. Quick service and not over priced at all. Can't wait to find more upgrades for my Bronco that I can have them install.

I have the unfortunate burden of informing the public that these guys are Crooks…read more We needed the shocks rebuilt for our truck and when my 81 year father brought it to Jeff, he was talked into ordering new shocks for $4500.00 ! Then Jeff strung him along for over 9 months with many excuses as to why the shocks had not arrived, then parts were missing or on back-order, etc. I finally went to pick up the truck and asked Jeff to just put the shocks we had purchased into the trunk as I was not going to take any more excuses and go elsewhere. First, he claimed the shocks were in trunk (which was empty) and tried to tell me someone must have taken them. Then he came out and tried to give me a 5 year old set of used, scratched up shocks. Then he finally said he does not have them! Jeff has made no attempt to refund the money or make good in any way on these criminal acts. If you are planning on doing business with these guys, I hope you have read this and run to a different option...

I just called to ask for a price estimate for the cost of repairing my vehicle and if I can set up…read morean appointment to do this. However the person on the phone needed to know how I handled my insurance claim. My simple question to get a price estimate and appointment turned into advice on how my insurance works, which apparently is not how insurance works. Thank you for deciding for me, I will not be recommending or going to you for repairs only insurance questions.

Matt and the rest of the staff at Collision Specialists Hawaii did such an amazing job repainting…read morethe roof of my Tacoma. They got me in quickly, worked with my schedule and sent me updates. It felt like a new car and they washed it for me! I would definitely recommend them and would use them again!

R&G Tire Center was my last chance to get the Performance 14" Tires for my classic car without…read morehaving to pay huge Shipping Charges on the Mainland that would have amounted to what the total tires cost!! So I called talked to Bradah Jovy who took care of all my needs very professionally! Now I have a "One Stop Shop" for all my Tire's & Services especially hard to get tires here on the Big Island! Big Mahalo's Uncle Johnny

Our car had a flat due to a nail in the tire. AAA put our spare on and recommended R & G Tire for…read morethe fix. We showed up on a Monday morning without an appointment and expected to wait. They took us right in and had the tire patched and spare put away in less than a half hour. The price was very fair as well. When our car needs new tires, we will be skipping Costco and coming here for tires. Mahalo for your excellent service.