Go to R&G Tire Center. They will take care of you! We needed…read morea new spare tire for an upcoming vehicle inspection. The big box store wouldn't sell us just one tire. They wanted us to buy an entire set of 4! R&G Tire Center to the rescue! They are very helpful and professional. They had what we needed. Plus, their waiting room has AC!

Top notch service. I will go nowhere else regardless of price. They mounted a new tore on my…read moretractor with no appointment, IN THE MIDDLE OF COFFEE SEASON!!! Can't thank you enough.

Great experience all around! I bought wheels and tries from Lex Brodies and my experience was…read moregreat! Logan helped me out in-store and via email and phone for days while I decided! He worked with Me to get what I wanted! When I dropped my car off, Gabby was knowledgeable, prompt and friendly! I have a great overall experience and I'm happy I went with Lex Brodie's! Thanks guys!

I took my truck in to Lex Brodys for an oil change and tire rotation. During the tire rotation,…read morethey took photographs showing that I needed to have my rear brakes replaced. I scheduled an appointment two days later to have my brakes replaced. They called me and said there were some rust on the frame and they could not put it up on that particular lift. Therefore, they could not do the brake job. When I came to pick up my car, they tried to charge me $57 for a brake inspection. They did not do a brake inspection on that day. They took photos two days earlier and were trying to charge me for the photographs from two days earlier. I told him I could not trust him anymore and I left.

I had a wheel stud that sheared off and after struggling to make the repair myself, I finally gave…read moreup and brought it in (the rotor had seized to the hub). The book says this job is 1.5 hours. When I got there, they told me they would charge me for .7 hours for the job. I had the stud and lug nut so they just had to remove the rotor, knock out the old stud and press the new one in. Anyway, I've decided to have my car serviced (if needed, since I do most of the work myself) here from now on. I have had nothing but great experiences with this particular shop. They put a new tire on a wheel for me at no charge (it was off the vehicle), they broke free a couple of seized lug nuts at no charge, they balanced a wheel for me at no charge because it was a Goodyear tire, and now today, they didn't charge me the full 1.5 hours of labor like they could have. I am very happy with the service and the aloha here at Goodyear and will bring my vehicle back when needed.

First time in this shop I stopped to schedule an appointment for my car. The guy had a very…read moretroublesome person on the phone and he talked her through everything perfectly, I actually complimented him. Brought car in today, suggested a much better oil change/tire rotation at a fraction of regular cost. Inspected my 13 year old car, said no problems, didn't try to sell me on things I didn't need. And unlike another shop in town...they actually rotated my tires, not just told me they did, I had the rims marked. Very good service!!

Amazing costumer service from Joni and Stacey. They are fast, friendly, and efficient. They got me…read morein quickly and they did the work in record time. What a great experience for me, who knows nothing about cars, they were really kind and good at explaining things to me. Will not go anywhere else.

overall tires is really great! Joni on front desk is sweet…read moreand very helpful, other lady is very cocky and rude and has no compassion for customer. also technician who does balancing didn't do my truck correctly and weights was scraped against my brakes caliper. Had to drive back and get it replaced and still makes noise. Very unsatisfied I don't recommend getting service done here. If your going with Firestone visit Hilos office. Much better!! Mahalo!

We brought in my husband's trusty 2012 Chevy Silverado to fix some electrical issues. Scott, Ethan…read moreand KR were so friendly and helpful. They kept the truck for the morning and checked it out. They didn't have the Chevy parts but told us how to get them and bring it back in. The estimate had been over $200 but they didn't charge us anything. We're loyal customers now. they always take great care of us. They're very professional and understand quality customer service!

I called yesterday because my car almost did not want to start so I know I need to get a new…read morebattery. I called Midas, and got an appointment the next day. Scott is so nice, easy to work with. Got a new battery from them, fast and easy process. I trust Midas with my cars and my business.

I have used Ron's Tire service on many occasions. I have been so appreciative of the fast response…read moreand effective service I have received. Recently I had a riding lawnmower tire that needed repair. This was taken care of promptly and pleasantly. It lost its air a week later and Ron came quickly and rectified the repair without complaint or cost. I will continue to look to him in crisis.

Fast and efficient service every time. Provides communication very well and is accurate on is…read moreestimated time of arrival.

I needed to get safety check for my Dads jeep before registering and shipping to mainland the…read morefollowing day. When I visited Midas they said they wouldn't pass my dad's jeep for safety check, so of course, I was panicking because the dmv closes early and I had to drop the car off in Hilo next day. We drive over to Island Performance and explained the situation and Rocky took care of us on extremely short notice and fixed what needed to be changed and EVEN did the safety check. If it wasn't for him and the team I would have had to make another trip out and reschedule the shipment. My dad would take his jeep to this shop and also recommended it to his friends. Sadly my dad passed in November but these guys remembered him when we came in and even kept the model plane my dad gifted them. I cannot praise them enough. Thank you guys for all you do! I would recommend this shop

I have the unfortunate burden of informing the public that these guys are Crooks…read more We needed the shocks rebuilt for our truck and when my 81 year father brought it to Jeff, he was talked into ordering new shocks for $4500.00 ! Then Jeff strung him along for over 9 months with many excuses as to why the shocks had not arrived, then parts were missing or on back-order, etc. I finally went to pick up the truck and asked Jeff to just put the shocks we had purchased into the trunk as I was not going to take any more excuses and go elsewhere. First, he claimed the shocks were in trunk (which was empty) and tried to tell me someone must have taken them. Then he came out and tried to give me a 5 year old set of used, scratched up shocks. Then he finally said he does not have them! Jeff has made no attempt to refund the money or make good in any way on these criminal acts. If you are planning on doing business with these guys, I hope you have read this and run to a different option...

We had trouble with a car we were driving in Kona recently. It would not start and we were stuck in…read morethe Taco Bell Kona parking lot. We needed a tow from there to Big Island Toyota in Kona (less than 1 mile away). Our insurance company was going to charge almost $300 for a tow, but Trouble Call Towing quoted us just $89. Not only that, but once we described the problem, they offered other suggestions of how to fix said problem so they would NOT have to come and tow...Which would have meant them losing business and money. The dispatch was SUPER friendly, courteous, and considerate. They sent out a flat bed tow truck within 20 minutes of our call. Russell, the driver, was extremely friendly and had brought jumper cables and tried a bunch of different things before towing us so we could avoid having to pay for such a short tow. Unfortunately, none of those options worked and we did end up having to get our car towed. Russell answered all of our questions, was patient, considerate, and never made us feel stupid for not knowing certain things. Thankfully, we had a second car available for us so we did not need a ride from the tow truck, but he followed us right to Big Island Toyota and spoke directly with them about where to put the car. All in all, we were SO impressed and pleased with our experience with Trouble Call Towing and their employee, Russell. We would definitely use them again and highly recommend them to all!

Had this tow company tow my Chevy trailblazer from Kailua-Kona to Hilo for $800.00. I have…read moreinsurance and would get a reimbursement. The driver didn't put the necessary information and it's been since August 13th, 2025. I have called and emailed, numerous times. How hard is it to answer and generate a new paid in full invoice. I think I'll hit social media and police dispatch regarding you poor business habits. Feel free to call me, you have my number if you don't like the review.

East coast towing was amazing. They were fast, affordable and handled my car with care. Mahalo…read moreJorden for getting my car to its destination safely.

Oh Man! I was in a total bind when my engine blew on me up…read moresaddle road. Thankfully Manu from East Coast towing saved the day. Super friendly, good communication, and a quick response time. When I needed to tow the car back to my house in a remote location, in the pouring rain Manu came and saved the day for me again. So thankful for Manu and the company for helping me out in a hard time.