Walked in for an emergency tire and the staff went out of their way to accommodate me and switch my…read moretires out in the fastest amount of time!!! Always the best service. Highly recommend

I don't understand why we were charged individually for three electric bikes to be towed . We were…read morecharged $466 each when the three bikes were put on a flat bed and it was one tow job . I then found on a Instagram post that the owners son Tacoma was riding my bike without my knowledge . It seems that the police department is getting a kickback from these tow companies and they're working hand-in-hand together. We showed up with a truck where we could've took all three bikes, but the police officer insisted that the bikes were towed. It felt shiesty and corrupt. It was brought to my attention that Tacoma their son was bragging at school that he was riding the bikes and posted it on Instagram . Bad business , Bad parenting

So gave this guy a impossible task, to get a 1957 truck out of the coffee fields in Captain Cook /…read moreKona Hi. all lava rock and jungle had to dig the truck out. No one would even give it a try. Alpha did the job for half the price, even though it took him 3 try's and I'm talking 100 feet into the jungle, you couldn't see the truck from 20 feet away. this guy is great, honest and just a good guy. you can't do better, best on the Big Island.

Best towing experience ever! I needed to get rid of an old Jeep Grand Cherokee that my son had…read morebought at the police auction for parts. Keola was super helpful on the phone and came out the same day. The Jeep was in an awkward position and, little did we know, full of spiders! He didn't even blink an eye, just came up with some great suggestions and managed to get it on the flat bed. He was professional, friendly, and very efficient. I'll recommend Alpha Towing to everyone!

Quick, Friendly, Professional and Responsive! They will…read moreanswer the phone! Kona Tow will be my 1st choice going forward for any towing needs! A recent Sunday my husband called me from the Kona Target parking lot informing me his car would not start. I drove there immediately to access the situation. We contacted our car insurance co. to request towing to our nearby dealership. After an hour of waiting our insurance company phoned us and said they were unable to get a hold of any towing company to assist us. Needless to say, we were not pleased with this response from them as we have been paying for this service for 11+ years. I immediately googled towing companies near me and proceeded to call the first 2 towing companies listed. Neither answered the phone both went to message. Knowing we did not want to leave our 2-year-old vehicle overnight in any parking lot I searched Yelp! Kona Tow Company was the first one listed with a 5 Star Rating. I called, the owner answered the phone and came down to Target within 30 minutes to assist us. He jump started our vehicle, towed it to our dealership as we requested. We will be recommending Kona Tow to everyone we know! This professional, courteous and kind man will do well in life! Mahalo Keegan!!

Outstanding customer service. Called and instantly got an answer, a great price and a perfect…read morefollow through. Couldn't ask for a nicer or more professional driver.

I would highly recommend Big Island Collision Center for west side Hawaii auto body repair. My…read moreToyota 4Runner was recently involved in front end collision at the local transfer station. Their customer service from start to finish was over the top - a 10 out of 10. Duane managed the overall claim and worked seamlessly with the insurance adjuster to order parts as well as being very detailed in explaining all the required repairs. Stephanie's work in the front office was fantastic keeping me updated on aspects from drop off date, parts arriving at their shop and when the job was completed and scheduling a pick up date. Overall very professional, great customer service and quality of work was amazing! Again, I highly recommend Big Island Collision Center ! !

It took longer then expected but worth it to wait for my vechile to look brand new from the damage.read more

Braddah Geno was awesome. I needed my truck towed to the garage, It was around 9:30pm when I lost…read moremy front tire and I was skidding to a halt. He was there in less than 15min, got my truck loaded up in 10min dropped it off at the garage, very professional and efficient. This is the tow service you want to call, Mahalo Geno

Auto rescue had fast service, great customer service, and reasonable will definitely use them…read moreagain, thank you for showing your aloha spirt..

I needed to get safety check for my Dads jeep before registering and shipping to mainland the…read morefollowing day. When I visited Midas they said they wouldn't pass my dad's jeep for safety check, so of course, I was panicking because the dmv closes early and I had to drop the car off in Hilo next day. We drive over to Island Performance and explained the situation and Rocky took care of us on extremely short notice and fixed what needed to be changed and EVEN did the safety check. If it wasn't for him and the team I would have had to make another trip out and reschedule the shipment. My dad would take his jeep to this shop and also recommended it to his friends. Sadly my dad passed in November but these guys remembered him when we came in and even kept the model plane my dad gifted them. I cannot praise them enough. Thank you guys for all you do! I would recommend this shop

I have the unfortunate burden of informing the public that these guys are Crooks…read more We needed the shocks rebuilt for our truck and when my 81 year father brought it to Jeff, he was talked into ordering new shocks for $4500.00 ! Then Jeff strung him along for over 9 months with many excuses as to why the shocks had not arrived, then parts were missing or on back-order, etc. I finally went to pick up the truck and asked Jeff to just put the shocks we had purchased into the trunk as I was not going to take any more excuses and go elsewhere. First, he claimed the shocks were in trunk (which was empty) and tried to tell me someone must have taken them. Then he came out and tried to give me a 5 year old set of used, scratched up shocks. Then he finally said he does not have them! Jeff has made no attempt to refund the money or make good in any way on these criminal acts. If you are planning on doing business with these guys, I hope you have read this and run to a different option...

i have taken my car to kraftsman for several repairs - once when another car hit me and insurance…read morepaid the claim and once when i caused damage to my car. i have had several estimates. they charge nothing for an estimate, which i appreciate. their work is of high quality and the staff take pride in their work. unlike another collision company which my texas based insurance company chose, which is nationwide, they are owned locally. most recently gabe gave me an estimate. he was quick, thorough, and very professional. i cannot praise him and his company highly enough. i would recommend kraftsman for any personal vehicle body work - whether you or the insurance company are paying. they are not cheap. no one in hawaii is. but their quality is dependable and i think they are honest. a company that is characterized by integrity and competence - a good company to do business with.

They do a good job on auto body repair and worked with my insurer. Good people. Good jobread more

Service is pretty good. Oil change is priced pretty good. Cheaper than a lot of places.read more

Bought my first Ford truck, Fast & easy process, friendly…read morestaff, great customer service would highly recommend if looking for a vehicle ,stop on in