So gave this guy a impossible task, to get a 1957 truck out of the coffee fields in Captain Cook /…read moreKona Hi. all lava rock and jungle had to dig the truck out. No one would even give it a try. Alpha did the job for half the price, even though it took him 3 try's and I'm talking 100 feet into the jungle, you couldn't see the truck from 20 feet away. this guy is great, honest and just a good guy. you can't do better, best on the Big Island.

Best towing experience ever! I needed to get rid of an old Jeep Grand Cherokee that my son had…read morebought at the police auction for parts. Keola was super helpful on the phone and came out the same day. The Jeep was in an awkward position and, little did we know, full of spiders! He didn't even blink an eye, just came up with some great suggestions and managed to get it on the flat bed. He was professional, friendly, and very efficient. I'll recommend Alpha Towing to everyone!

I don't understand why we were charged individually for three electric bikes to be towed . We were…read morecharged $466 each when the three bikes were put on a flat bed and it was one tow job . I then found on a Instagram post that the owners son Tacoma was riding my bike without my knowledge . It seems that the police department is getting a kickback from these tow companies and they're working hand-in-hand together. We showed up with a truck where we could've took all three bikes, but the police officer insisted that the bikes were towed. It felt shiesty and corrupt. It was brought to my attention that Tacoma their son was bragging at school that he was riding the bikes and posted it on Instagram . Bad business , Bad parenting

This is one of the nicest and best shops for tires and part picking!…read more Went to Diamond with multiple issues. I had a bent rim which and another tire with a screw in it. So I was on my spare tire and constantly filling the other that was slowly leaking. Justin and team were able to find me another rim from their yard and quickly repair it transferring my old tire to the new rim. Another great guy quickly repaired my slow leak by plugging my tire that Les Brodie couldn't do because of its location on the tread. I love this place and highly recommend their service for anything tire related and if you need spare parts off a vehicle! Saved me lots of $$$ and heartache shipping something from mainland!

Uncle Theo is always reliable! Mahalo to Theo Towing for your excellent assistance. If you ever…read morefind yourself stranded and need a dependable tow, he is the person to call. Highly recommended!

Best in Kona ! Great customer service convenient and great quality service they go the extra mile…read morefor you

I would highly recommend Big Island Collision Center for west side Hawaii auto body repair. My…read moreToyota 4Runner was recently involved in front end collision at the local transfer station. Their customer service from start to finish was over the top - a 10 out of 10. Duane managed the overall claim and worked seamlessly with the insurance adjuster to order parts as well as being very detailed in explaining all the required repairs. Stephanie's work in the front office was fantastic keeping me updated on aspects from drop off date, parts arriving at their shop and when the job was completed and scheduling a pick up date. Overall very professional, great customer service and quality of work was amazing! Again, I highly recommend Big Island Collision Center ! !

It took longer then expected but worth it to wait for my vechile to look brand new from the damage.read more

I have the unfortunate burden of informing the public that these guys are Crooks…read more We needed the shocks rebuilt for our truck and when my 81 year father brought it to Jeff, he was talked into ordering new shocks for $4500.00 ! Then Jeff strung him along for over 9 months with many excuses as to why the shocks had not arrived, then parts were missing or on back-order, etc. I finally went to pick up the truck and asked Jeff to just put the shocks we had purchased into the trunk as I was not going to take any more excuses and go elsewhere. First, he claimed the shocks were in trunk (which was empty) and tried to tell me someone must have taken them. Then he came out and tried to give me a 5 year old set of used, scratched up shocks. Then he finally said he does not have them! Jeff has made no attempt to refund the money or make good in any way on these criminal acts. If you are planning on doing business with these guys, I hope you have read this and run to a different option...

Took my 2025 Bronco in for 3 different LED light additions. Jeff was great and was able to install…read moreall with the little instructions I had to provide him. Quick service and not over priced at all. Can't wait to find more upgrades for my Bronco that I can have them install.

They do a good job on auto body repair and worked with my insurer. Good people. Good jobread more

i have taken my car to kraftsman for several repairs - once when another car hit me and insurance…read morepaid the claim and once when i caused damage to my car. i have had several estimates. they charge nothing for an estimate, which i appreciate. their work is of high quality and the staff take pride in their work. unlike another collision company which my texas based insurance company chose, which is nationwide, they are owned locally. most recently gabe gave me an estimate. he was quick, thorough, and very professional. i cannot praise him and his company highly enough. i would recommend kraftsman for any personal vehicle body work - whether you or the insurance company are paying. they are not cheap. no one in hawaii is. but their quality is dependable and i think they are honest. a company that is characterized by integrity and competence - a good company to do business with.

Great experience all around! I bought wheels and tries from Lex Brodies and my experience was…read moregreat! Logan helped me out in-store and via email and phone for days while I decided! He worked with Me to get what I wanted! When I dropped my car off, Gabby was knowledgeable, prompt and friendly! I have a great overall experience and I'm happy I went with Lex Brodie's! Thanks guys!

I took my truck in to Lex Brodys for an oil change and tire rotation. During the tire rotation,…read morethey took photographs showing that I needed to have my rear brakes replaced. I scheduled an appointment two days later to have my brakes replaced. They called me and said there were some rust on the frame and they could not put it up on that particular lift. Therefore, they could not do the brake job. When I came to pick up my car, they tried to charge me $57 for a brake inspection. They did not do a brake inspection on that day. They took photos two days earlier and were trying to charge me for the photographs from two days earlier. I told him I could not trust him anymore and I left.

Called twice, left message, asking for a tow, no return call........ I would expect at least a…read morereturn call explaining availability.

My uncle finally decided to clean out his old vehicle and get it ready for towing but had lost the…read morekeys and called 5 0 Towing for locksmith services. The dispatcher calls him to tell him that the worker is on the way; but before hanging up, my uncle hears him say, "Now we working on f***ing derelicts." My uncle felt so ashamed. I told him to call the manager and complain about the dispatcher's unprofessional behavior, but he says, "the guy they sent said that the dispatcher is the owner so it won't do any good." To be fair, the guy they sent was quick and very professional. But to the owner: shame on you. How can you be so ungrateful? Businesses survive on return business, and customers, like my uncle, put food on your table. Is it a wonder that in the eleven years of business this company is not a Better Business Bureau member? Yes, I did check. There is so much more I want to say but I'm going to show you what professionalism looks like and leave it at that. I'll let your future customers decide who will be grateful to receive their hard-earned money.