We have had amazing service from Aaron Hough at Location Rentals. He responds quickly and takes…read morecare of any issues with our rental. He is patient in explaining any questions we have and quick to get us any paperwork we need. We greatly appreciate and HIGHLY recommend Aaron and Location Rentals.

Requested to have my property managed. Bobby Brown of Location PM promised to get back to me with…read morean analysis the same day. Never heard from him again even after texting direct and emailing. If he did not like my property, he should have said so.

I have since changed my rating from 5, to 1 star. (5 stars before were solely from them moving me…read morein fast, they over charged my deposit when I was desperate and have been awful in every other aspect since then) Simply for the fact their maintenance department is criminally negligent, and derelictive of their duties. For over a year I have stated a need for proper maintenance and ventilation after a major leak was active for 3 months. 3 months of myself and another tenant fighting with them before being properly addressed and yet not even properly fixed ITS STILL LEAKING. Ever since then the area their vendor did not properly service has produced black mold, and has been spreading through the walls and ceiling visibly. I have let them know countless times since January 20th of this year when it's become evident to me it was affecting my health. I had told them my health and well-being were a concern because I was having big warning signs of black mold exposure, as well as there were visible signs of black mold. (Pictures attached) They sent a maintenance man out to service it, he was not qualified for this issue. I called them again because even more spores were present coming through the wall, he came back and confirmed with me it appeared to be toxic mold in his opinion. He also stated it was bad for my lungs. He let me know he would contact a supervisor, Jordan, and she came and also confirmed the issue. We talked about possible resolutions. She told me they would get back to me on what the owner says. That never happened. I had to literally fight with the 2 women in their maintenance department Michelle and Jami to get a call from a supervisor. Thankfully I was able to get her personal number and have been able to skip around their awful maintenance department. Do not expect a call back from them, even if they tell you they will personally. They will not. Multiple times that was stated, and never once did they follow up. They blatantly lied to me, multiple times during this process. I was told the maintenance man would be coming out with a test kit, he did not. Was told I was going to be called back by the maintenance department, I was not. Was told I'd be given an update on what the owner says in regards to ventilation and work, I was not. I've been more than patient and kind with them, especially considering I told them my health was in jeopardy January 20th, it is now March 30th. The owner of the building refused to put in a vent and send out professionals to service the mold. The apartment management were derelict of their duties and exhibited the worst case of gross neglegence I've heard of in a property management company around here. Especially when I've been as thorough and detailed as possible with them on the issue. I was never notified the owner refused to get anything done to mitigate the issue. They have ignored it to the point I was hospitalized with severe chest pains and shortness of breath when I do not have history of asthma or heart problems. In fact they told me this doesn't make sense because I'm overall healthy but there is definitely something going on. Mold exposure. So now my entire life will not be the same quality seeing as there is no cure for black mold exposure. I've been gaslighted by these lovely ladies for over a year now. I have had to deal with the mental and physical pain, and trauma of the neglect they left me to suffer with. I was begging for help, and even offered to get it taken care of myself. Told them I could have my employer come take a look seeing I worked for a licensed trades company. They ignored even that. I literally haven't received any form of apology or assurance that they would make it right. I truly hope this helps you make the decision to chose another property management company because in my opinion you and your family, your pets, your friends coming to visit, would not be safe under the conditions they keep the properties they oversee. You will not receive assistance even if you are telling them you feel like your life and well-being are in danger. They also cancel work orders without discussing any information as to why they are unable to perform their function.

Awesome ownership and service team. Highly recommend going through them to find a house or have a…read morehouse managed.

Our son rented a house from Bob and Marilyn while attending TTU. They are both wonderful to work…read morewith, as they are quick to respond to concerns, maintenance issues and questions. They truly care about their tenants and it shows in the way they try to find a home that best fits your needs. They are always fair, respectful and understanding. We are so appreciative that they told our son, "You are family now. If you need ANYTHING, come to us and we will help you out." As parents of a college student, we are very grateful for Bob and Marilyn. Nick and Pam

I have enjoyed leasing from Marilyn and Robert of Lubbock C&C for the past two years. I rented from…read morethem during my college experience at Texas Tech. The close proximity to the University, affordable rates and the freedom of living in a house. Before I stayed in a C&C property I lived on campus and had took a semester internship in Houston. Marilyn & Robert helped me feel comfortable moving off campus. The care and accommodations I have received have given me the best housing experience I've had during my time in Lubbock. They quickly fixed any problem me and my housemates had at our property and their courteous attitude made it a pleasure to just pop in the office and say Hi! Don't accept any other housing service than Lubbock C&C. Marilyn & Bob are now good friends and I couldn't have asked for better Landlords

Loya Cobb had been managing my property since I moved away around 3 years ago. She did NOT take…read morecare of my property! This house is supposed to be non-smoking and it smelled of cigarette smoke, the weeds were 5ft tall, and overall the house looks neglected. She also left the garage door open and all of the lights on. Luckily, my real estate agent went to the property a few days after the tenant moved out and closed it. If you are a person out of town and need a property manager, I would NOT use this company.

From the owner: Strive for excellence across the board in helping owners and tenants gain the highest and best…read moreresults on their properties .

The move in has been very easy and smooth. I have been assisted with all my questions and acted…read morequickly on everything I spoke to them about, which was almost nothing because its been perfect!!

Hidden fees and drag on getting repairs done. Not too mention some "professionals" they send are…read morenot very professional

Six years, three houses, zero regrets. Meridian has managed my rental properties since 2019 and…read morethey've made being a landlord easy enough that I sometimes forget I am one. They keep my houses leased with good tenants, stay on top of maintenance before small problems turn into expensive ones, and actually answer the phone when I call. That last part sounds basic but if you've ever dealt with other property managers you know it's not. Maura and her team treat my properties like their own money is on the line. I've recommended them to friends and I'll keep doing it.

This company cares about one thing. money. They get you in and they forget you. we show up to a…read moreplace we rented and pointed out the damage as usual, and noticed things like rice on a shelf, and goop on the floor. clearly, the place hadn't been cleaned. when telling the company they just said they would not be doing anything else, as in, go f*** yourself. they don't seem to know what is going on, either. bad organization, bad customer service. imagine being a rental company nd telling a tenant that they have to clean the new unit because theyre not going to. probably kept the cleaning deposit, too. unprofessional, uncaring, and unethical. don't rent a property from this company. also, if youre an owner, dont them.

justin is by far the best ever always has everything in order and is top notch at what he doesread more

From the owner: Our company was founded in 2022 with the mission to deliver the best option for tenants and owners…read morein property management in West Texas. Our goal is to help tenants find their best fit for a future home and help rental owners leverage their time and energy by offering full-service property management. We take great pride in this and are dedicated to delivering great results to you. Our team is experienced and ready to help handle your rental property needs. Reach out today!

DO NOT RENT FROM HERE i lived in one of their properties in wolfforth with my husband and my infant…read moreit was not a safe place to live for my 4 month old or me being a stay at home mother first thing we had to deal with when we moved in was them trying to charge me for plumbing issues that we didn't cause when we had lived there for 1 week. Then shortly after our heater would go out every month for about 4 months it once went out at night and there so called emergency number that we called was not in service. Upon moving in i contacted garret about mold spots in the bathrooms keep in mind they were in my INFANTS bathroom and he was very dismissive and told me to clean them myself. Another situation at this property happened when i was walking to my unit form my car and a elderly man from the assisted living behind me followed me and my infant to my unit and started banging on my doors and windows trying to get to us I called the police and called garret to tell him we were not safe in this unit and if there was a way that we could exit our lease and he was very dismissive again and told me it was not allowed because it wasn't considered a reason to break our lease. The last situation i went through was when wolfforth had a huge storm and my window along with several other tenants windows were shattered allowing bugs and water to enter. The whole time we were here the unit was invested with bugs i would have to sweep multiple dead bugs everyday. We did break our lease in order to have a safe living space for my infant this was never acceptable and will never be acceptable. DO NOT RENT FROM THEM. i've never written a review before but i am writing this to hopefully help new parents and families so they don't put themselves or children in danger. The pictures i have included are screenshots of videos i have taken.

Great management company. Prompt maintenance requests and very good at communicating with me! Loved…read morethe house I lived in while with them!

Mrs. Moegle rents apartments on the side. As a stand practice, she hires a cleaning crew and…read morededucts their charges from your deposit when you move out. So no matter how clean you leave the apartment, you will never see your deposit again. She admitted the apartment was very clean. It didn't matter!! Take pics before and after your move, so you can have proof. After you move out, take your contract, pics and go see your Small Claims Court judge. From previous tenants, they say they were all scammed out of their deposit and the apartments were filthy when they moved in, so they werent sure what the professional cleaning crew did to earn the Tenants deposit $. Unfair business practices need to be stopped. Remember your college business law classes. If its not in the contract, it doesn't matter and have proof (hence the pics) of what you are saying. Granted her apartments are cheap, so that may make up for you losing your $250 deposit. It is almost impossible to study with the thin walls and their location so next to a major interstate. It is definitely hard to sleep. My kids ended up sleeping over at one of their buddies house most of the time...

I rented from Carolyn from 2004-2007 and I lived at 206 N Troy #A... I totally got scammed out of…read more$50 from my deposit. I hired a cleaning crew to clean the apartment for me because I am a police dispatcher who works on the midnight shift and never have time for anything else since I sleep all day. When I first moved in, she accused me of not giving my deposit, came into my apartment while I was asleep and preceeded to have a screaming match with me becuse her assistant didn't notify her that I had dropped off my deposit check including 1st month's rent.... At the time I worked at the police department, called a PD friend of mine at the time to get her removed from my living room. She threatened to call the mayor and file a formal complant until my officer friend got in her face and told her something that I didn't hear... needless to say she never messed with me again. She is a horrible landlord and I would never recommend anyone to either rent from her or to purchase a house from her. She is NOT the business woman she claims to be!

McDougal Realty is a huge nightmare to deal with!!! We rented duplex from them. Carrie Broadus was…read moreour landlord. She was constantly harassing and bullying me about everything, especially our rent. I've been unemployed since July of 2023 and she has done nothing but harass me, bully me and talk down to me. And because I do NOT like that, NO ONE LIKES BEING TREATED THAT WAY, she refuses to allow us to renew our lease. She has been an ABSOLUTE NIGHTMARE TO DEAL WITH!! Her rental properties sit vacant for a very long time. You'd think that she'd be grateful to have people wanting to live here and pay rent. But she's obsessed with being controlling and being a major bully. I feel bad for the idiots who are ignorantly paying this bully to rent their properties for them because she does a horrible job!!! And now she's lying, saying that she refused to renew our lease because of too many late payments. She had to come up with something so that I can't sue her. I'm going to anyway because even I passed out and had to go to the ER 2 days before we had to move out, she only let us go back to the duplex to get one more carload of things. Then while we were putting that stuff into a nearby storage unit and getting me some Gatorade at the nearby Circle K to make sure that I didn't pass out again, she changed the locks on the door. I was unable to get the broken Dyson vacuum cleaner that was my mom's before my former brother and his 2nd wife went behind my back and moved my mom halfway across Texas and now halfway across the country from us and we'll probably never see her alive again. And we were unable to get some things that were my dad's. He passed away from leukemia in September of 2020. I'm just waiting for her to try to collect money for us not cleaning the duplex well enough, even though she's the one who changed the locks on the door. Yes, I sent her proof of when I passed out and had to go to the ER, paperwork that I received when I left the ER, as well as pictures of my injuries, which included a black right eye, a busted bottom lip and a scrape on my head that I got when I faceplanted onto the carpet in front of my wooden dresser. She allowed us to access the duplex 1 more time before she changed the locks on the door. That's extremely evil, cruel and unprofessional. Now we are homeless and are having to pay to stay at a hotel temporarily. That's an extremely evil person to do that to us, especially after I passed out and spent all day at the ER a couple of days before we were supposed to be out of that duplex. I sent her pictures of some of the paperwork from the ER as well as pictures of my black and bruised right eye, my busted lip and the scrape on my head from my head hitting and sliding down my wooden dresser as I passed out. Carrie Broadus is a horrible, evil person!!!!

I used McDougal Real Estate to list/sell my previous residence. It was a great and easy experience!…read moreI worked with Real Estate Agents Kylee and Daniel. They were both friendly, professional, and helpful. I would definitely use McDougal Real Estate next time I need to buy or sell a house!