Loya Cobb had been managing my property since I moved away around 3 years ago. She did NOT take…read morecare of my property! This house is supposed to be non-smoking and it smelled of cigarette smoke, the weeds were 5ft tall, and overall the house looks neglected. She also left the garage door open and all of the lights on. Luckily, my real estate agent went to the property a few days after the tenant moved out and closed it. If you are a person out of town and need a property manager, I would NOT use this company.

From the owner: Strive for excellence across the board in helping owners and tenants gain the highest and best…read moreresults on their properties .

McDougal Realty is a huge nightmare to deal with!!! We rented duplex from them. Carrie Broadus was…read moreour landlord. She was constantly harassing and bullying me about everything, especially our rent. I've been unemployed since July of 2023 and she has done nothing but harass me, bully me and talk down to me. And because I do NOT like that, NO ONE LIKES BEING TREATED THAT WAY, she refuses to allow us to renew our lease. She has been an ABSOLUTE NIGHTMARE TO DEAL WITH!! Her rental properties sit vacant for a very long time. You'd think that she'd be grateful to have people wanting to live here and pay rent. But she's obsessed with being controlling and being a major bully. I feel bad for the idiots who are ignorantly paying this bully to rent their properties for them because she does a horrible job!!! And now she's lying, saying that she refused to renew our lease because of too many late payments. She had to come up with something so that I can't sue her. I'm going to anyway because even I passed out and had to go to the ER 2 days before we had to move out, she only let us go back to the duplex to get one more carload of things. Then while we were putting that stuff into a nearby storage unit and getting me some Gatorade at the nearby Circle K to make sure that I didn't pass out again, she changed the locks on the door. I was unable to get the broken Dyson vacuum cleaner that was my mom's before my former brother and his 2nd wife went behind my back and moved my mom halfway across Texas and now halfway across the country from us and we'll probably never see her alive again. And we were unable to get some things that were my dad's. He passed away from leukemia in September of 2020. I'm just waiting for her to try to collect money for us not cleaning the duplex well enough, even though she's the one who changed the locks on the door. Yes, I sent her proof of when I passed out and had to go to the ER, paperwork that I received when I left the ER, as well as pictures of my injuries, which included a black right eye, a busted bottom lip and a scrape on my head that I got when I faceplanted onto the carpet in front of my wooden dresser. She allowed us to access the duplex 1 more time before she changed the locks on the door. That's extremely evil, cruel and unprofessional. Now we are homeless and are having to pay to stay at a hotel temporarily. That's an extremely evil person to do that to us, especially after I passed out and spent all day at the ER a couple of days before we were supposed to be out of that duplex. I sent her pictures of some of the paperwork from the ER as well as pictures of my black and bruised right eye, my busted lip and the scrape on my head from my head hitting and sliding down my wooden dresser as I passed out. Carrie Broadus is a horrible, evil person!!!!

I used McDougal Real Estate to list/sell my previous residence. It was a great and easy experience!…read moreI worked with Real Estate Agents Kylee and Daniel. They were both friendly, professional, and helpful. I would definitely use McDougal Real Estate next time I need to buy or sell a house!

We have had amazing service from Aaron Hough at Location Rentals. He responds quickly and takes…read morecare of any issues with our rental. He is patient in explaining any questions we have and quick to get us any paperwork we need. We greatly appreciate and HIGHLY recommend Aaron and Location Rentals.

Requested to have my property managed. Bobby Brown of Location PM promised to get back to me with…read morean analysis the same day. Never heard from him again even after texting direct and emailing. If he did not like my property, he should have said so.

I have since changed my rating from 5, to 1 star. (5 stars before were solely from them moving me…read morein fast, they over charged my deposit when I was desperate and have been awful in every other aspect since then) Simply for the fact their maintenance department is criminally negligent, and derelictive of their duties. For over a year I have stated a need for proper maintenance and ventilation after a major leak was active for 3 months. 3 months of myself and another tenant fighting with them before being properly addressed and yet not even properly fixed ITS STILL LEAKING. Ever since then the area their vendor did not properly service has produced black mold, and has been spreading through the walls and ceiling visibly. I have let them know countless times since January 20th of this year when it's become evident to me it was affecting my health. I had told them my health and well-being were a concern because I was having big warning signs of black mold exposure, as well as there were visible signs of black mold. (Pictures attached) They sent a maintenance man out to service it, he was not qualified for this issue. I called them again because even more spores were present coming through the wall, he came back and confirmed with me it appeared to be toxic mold in his opinion. He also stated it was bad for my lungs. He let me know he would contact a supervisor, Jordan, and she came and also confirmed the issue. We talked about possible resolutions. She told me they would get back to me on what the owner says. That never happened. I had to literally fight with the 2 women in their maintenance department Michelle and Jami to get a call from a supervisor. Thankfully I was able to get her personal number and have been able to skip around their awful maintenance department. Do not expect a call back from them, even if they tell you they will personally. They will not. Multiple times that was stated, and never once did they follow up. They blatantly lied to me, multiple times during this process. I was told the maintenance man would be coming out with a test kit, he did not. Was told I was going to be called back by the maintenance department, I was not. Was told I'd be given an update on what the owner says in regards to ventilation and work, I was not. I've been more than patient and kind with them, especially considering I told them my health was in jeopardy January 20th, it is now March 30th. The owner of the building refused to put in a vent and send out professionals to service the mold. The apartment management were derelict of their duties and exhibited the worst case of gross neglegence I've heard of in a property management company around here. Especially when I've been as thorough and detailed as possible with them on the issue. I was never notified the owner refused to get anything done to mitigate the issue. They have ignored it to the point I was hospitalized with severe chest pains and shortness of breath when I do not have history of asthma or heart problems. In fact they told me this doesn't make sense because I'm overall healthy but there is definitely something going on. Mold exposure. So now my entire life will not be the same quality seeing as there is no cure for black mold exposure. I've been gaslighted by these lovely ladies for over a year now. I have had to deal with the mental and physical pain, and trauma of the neglect they left me to suffer with. I was begging for help, and even offered to get it taken care of myself. Told them I could have my employer come take a look seeing I worked for a licensed trades company. They ignored even that. I literally haven't received any form of apology or assurance that they would make it right. I truly hope this helps you make the decision to chose another property management company because in my opinion you and your family, your pets, your friends coming to visit, would not be safe under the conditions they keep the properties they oversee. You will not receive assistance even if you are telling them you feel like your life and well-being are in danger. They also cancel work orders without discussing any information as to why they are unable to perform their function.

Awesome ownership and service team. Highly recommend going through them to find a house or have a…read morehouse managed.

DO NOT RENT FROM THIS COMPANY. Shitty fucking company. Rented through them for a year and had so…read moremany issues. Eventually they had to jackhammer our floor for plumbing issues. Well we've had our floor ripped up for 6 months now. Tried to get it fixed but everytime we have a time set up, the floor repair people just don't show up. Then they sent us a lease to resign, we signed it only for them to tell us a month later they sold the property 4 MONTHS PRIOR and we have to move. Now i'm having to squeeze in all these repairs around trying to fucking move because they know they can't sell the property in the shitty state it's in. FUCK THIS DOGSHIT COMPANY. THEY DO NOT GIVE A FUCK ABOUT THEIR TENANTS. I WOULD RATHER RENT FROM A DRUG DEALER ON THE SIDE OF THE ROAD!!!

Do not do businesses nor rent from them. Hired them because I knew them. Huge mistake. They owe me…read more3 months of rent that according to their contract is to be paid monthly. Take your business elsewhere and do not rent from them.

The move in has been very easy and smooth. I have been assisted with all my questions and acted…read morequickly on everything I spoke to them about, which was almost nothing because its been perfect!!

Hidden fees and drag on getting repairs done. Not too mention some "professionals" they send are…read morenot very professional

Do not rent from them. They don't give two shits about you they just want your money. Houses are…read morejunk, carpets arent done correctly. We paid out of pocket to have them fixed professionally and they charged us out the ass anyways. Nobody ever answers the phone and are rude when they do. Coldwell sucks

Prices are reasonable, however don't expect the hired help at Coldwell to do much more than as…read morelittle as possible. Either they are so slammed they can't keep up or they think you can wait till they are ready to assist you. Whenever that might be. I wouldn't let them manage a property for me. I won't be leasing from them either. They do not appreciate tenants or perspective tenants. If you want friendly, helpful, knowledgeable and happy from your property management team. Go anywhere else but here!!! In my opinion, anyone would be better than Oscar for a leader. Anyone!!!!

We have leased an apartment at TWO Grassano communities because they are an awesome management…read morecompany. Any issue we had was fixed in a timely manner & the staff has always been friendly & inviting. I encouraged my family & friends to rent from here as well & they have also loved their homes! Thank you for always taking care of us as residents!

This company practices usury to charge whatever they want when you move out. At Southview…read moreapartments be careful not to use the stove and oven and do not hang curtains! They extort the deposit from you by charging $20 per hole made by the curtain rod holder. You must use their paint; available for purchase at Sherwin Williams, or there's a fee for not matching the paint color. The move out inspection means the apartment must be better than when you moved in. The appliances must be in showroom condition despite the fact they're old. It's hard to keep track of who the manager is because it's a revolving door including the maintenance guy. In the 18 months I lived there, I know there were at least 3 changes. The latest greatest management team comprised of Ciera and DaNae is a farce to say the least. Bless their heart for effort at least. Keep on moving past this place- it's not worth the money they extort from the residents. Junked vehicles galore parked in the parking lot and along the street coupled with dog feces everywhere