So Samko & Miko come to Ottawa once a year for their annual warehouse sale which lasts a few days…read more This is how I first learned about the company. I signed up for their newsletter and that's how I discovered that they have a retail location in Richmond Hill that was going to be open to the public the same time that I was going to be in the GTA, and the hotel that I was staying at was less than 10 minutes away. I believe that they have 2 retail locations (this one in Richmond Hill and one in Toronto proper). These locations open up to the public for a few months at a time, unlike their travelling sales where they are only in town for a few days. Anyway, it's a warehouse, so it looks and feels like a warehouse. Prices are ok. Some items are fairly cheap, like stickers ($0.50) and books ($2.50-$10). Others are slightly lower than retail, but not bargain basement prices. They had costumes which were the same price as Party City after Halloween. It's pretty big, and is fun to poke around if you have kids in your life. You'll almost certainly find something for them. It's in an industrial park so there's lots of free parking in their parking lot.

This place has been around for many many years. It is a kid or kids at hearts dream place. There…read morewere endless of toys and there were books too. I saved 50% and more for the items. I have never been to a toy warehouse before. I bought 3 big red bags fill of toys. It felt like it's Christmas. The staff were friendly and seem to love there job. A staff offered to help me bring my toys to the cashier. There was no shopping carts there for customers so bring a wagon if you have. Thank you staff for doing what you do. I definitely will be coming again.

I like mastermind. The gift wrapping service is great. They don't carry much extra stock so…read morewhat's on the floor is pretty much there. They are nice here but not too knowledgeable about stuff so best to go in knowing what you want. Not too hard for kids to do TBH. Overall great.

I have been a very regular and high volume customer. I am now a thoroughly frustrated customer…read more The unwillingness of the store manager to accommodate a refund of an unopened toy with the original receipt because it was over 30 days feels very customer unfriendly. The toy is currently on their shelves. The manager could not have been less interested in finding a solution.

My favourite place for toys! Whether it's a birthday party,…read morea special occasion or the holidays, this place has great selections that you might not find elsewhere! Minus the endless space where you run around looking for things, this place is smaller, yet filled with toys guaranteed to never leave empty handed! They usually have good deals, customer service is the best, and you get a complimentary gift wrapping after all! You can't go wrong with this place!

I cannot tell you what it is like when you're there or anything about the ambiance as I did…read morecurbside pick-up. The experience was a positive one mostly with a major caveat. I had a surprise list of several gift items from which I could pick items. I went online and found that they promote curbside pick-ups. The website helpfully points out what is in stock online or at store and what is not. That is helpful... except it is not by store. It is a generic statement. The website allows one to pick a store, but there is no indication where any unavailable items may or may not be available. They do not have ETAs either. Yikes! So place an order for the items helpfully marked as in stock, be told that a couple of items are not in stock, delete those from your order and I very soon received a friendly e-mail that my chosen toy will be waiting for me for the next 48 hours. That was easy and I did not have to leave them a credit card number (which I would not have) or be charged or anything. I drove to the store, called them and a friendly girl brought the toy placed it in my trunk, took payment through a machine on a stick while I sat in the car and voila. I am told my Manhattan toys gift is well received, but hope to see inside their store someday!?

loved the store and was able to get a good deal. the attendant was also very helpful and…read moreaccommodating.

I don't know much about the blind box craze, but hopped in here since my friend wanted to check…read morethem out. They have a lot of blind boxes, and even better with some that are opened so you can buy the ones you want. The selection of items in this store were huge and can be overwhelming. My friend found the smiski she wanted, holding a toilet paper, and it was marked with hat the box entailed - which is great for getting exactly what you want! A cool concept/ store that is all the hype right now.

This has been our favourite toy store for decades. It is a staple on Avenue Road and has only grown…read morein popularity over the years. Staff are selected for being passionate about what they sell and being kids at heart. They know what they have and can curate perfect gifts for any child. Unlike most toy stores, the items they sell are hand-selected by the owners and meet the present interests of modern day kids. Most of the products are good quality and stand the test of time. Prices are reasonable. They are all also pros at wrapping and can get everything done in minutes. You also get ToyTown points for every dollar spent. During the pandemic they started offering delivery to Toronto residents and it always feels handled with care. I should add they are also very active in the community. What can I say? I love this place!

amazing found needohs there and the lady with long black hair and nose piercing is super sweet…read moreanyways very good I recommend five stars.

Today I called Treasure Island Toys to place an order for curbside pickup. The sales associate was…read moreso friendly and helpful. I read her every item my sister recommended I buy for my nephew and she was very patient and kind while helping me decide on the perfect combination of gifts to make his covid birthday special. The associate, helped me go through the virtual checkout so I could use my gift card and had the gifts wrapped and ready to go in a couple minutes. When I arrived at the store I called them and they brought out the gifts and placed them on the table for curbside pickups. The service was perfect, quick, friendly and helpful. I definitely recommend this toy store. Would I go back? Absolutely! This was actually my most pleasant curbside pickup experience in all of covid. Thank you for your exceptional customer service.

You know that moment when you are in a hurry and you start to walk past something so special, that…read moreyou just have to stop? Tonight we were late for a kid's birthday party next door to this place, but realized it would be closed when the party was over. So I agreed we could go in, very quickly, and in about three minutes I spent about $60. What an adorable, thoughtfully curated, independent toy store. Littered with Pusheen the cat, Aaron's thinking putty, butter rum life savers - yes we left with some of each. We don't live in the area, but this gem is worth coming back for.

This is an amazing place. My kid loves to come and get a puffy friends. We knew this brand because…read moremy friend in Chicago. We got our first friend there. And we found a store in Scarborough Town Center before. But they closed out at end of July. Then moved to Markville Mall in late August. We visited this location on my daughter's birthday. We recorded our voice in a recorder and put inside the bear's hand. Because we didn't planned to record ahead, so we took some time to think of it and recorded multiple times. The staff was nice and patient. We seemed to had a good experience. Then we came 2nd time for our friend's wedding gift. I had 2 different coupons for discounts. We got 2 sets of bears: groom and bride. I told them to put in the system with separate bills, in order to use both, but they said the system would use both my coupons automatically. When I double checked the bill, it was only deducted 1 coupon, and in their system, somehow, they closed my 2nd coupon. And they said the bill couldn't be re-generated. At the end, they gave us $10 gift card, same value as my closed coupon. It was not really good experience, but the cotton instead can be replaced and the recording button can be replaced or be changed batteries by paying extra bucks. It is still a good place for gifts and memories.

4.5, rounding up to 5…read more So my daughter asked for a Build A Bear for her name day this year and I wanted to get one so that we could have the shared experience and souvenir. She has previous ones and explained that it's a pretty simple process, no appointment required. They do offer birthday party packages and for that I expect booking to be required. They also have online sales so that you can order that way, although I'm not sure if that means you bring the components in for assembly, or receive it assembled, or get a choice. For us, it was definitely about the build experience and our visit did not disappoint. I knew to expect a lineup between it being a Saturday in December and general covid chaos. We waited about 20 minutes or so while 4 or 5 parties were ahead of us. The staff managed the line and store quite well, allowing some priority based on matching the number of exiting groups to the next group of the same number in line. The entrance has a "roped" barrier and once we were inside, we were able to peruse the stock character shells, which are in the first section of the store. It was also nice and helpful that the large, front window displays had all of them with various costumes and accessories, so it didn't take long to narrow down our choices and make a final decision on which stuffy we wanted. They had Pokemon, Animal Crossing, and other licensed toy shells, as well as generic bears, bunnies, and other critters. The licensed toys were up to $50 just for the basic toy, which I find a bit rich but they did have a promotion on where a few select toys could be purchased as BOGO half price. This didn't apply to the pair we picked but I didn't expect it to anyway. Once we picked our toys, we moved to the next section, where we could choose a sound box to add. The selection of sounds was very impressive and we had a good laugh contemplating the Darth Vader and Empire Theme to add. Notwithstanding the additional $8 or so it would cost, we decided to forgo that option. You can also add a heartbeat sound box for about $6. We then lined up for the actual stuffing process. The machine looks a bit like a cross between a cotton candy machine and one of those arcade games where you have the plexi glass box filled with prizes, where the stuffing gets churned and blown through a pipe and into your toy. The staff was very professional and friendly, taking the time she needed to do a good job. She explained 3 options for how densely you can stuff your toy, and asks if you want to perform the ceremony to bring your toy to life with the little plush hearts you add inside it before she finished the seam. You take the heart in your palm and she chants the ceremony song, and once that's complete, she makes sure it's a satisfactory density before tying up 100%. The last part is browsing the selection of clothing and accessories you can buy to dress your new fuzzy friend. It can easily cost more than the toy itself depending on the pieces you choose, especially if you opt for licensed gear like Harry Potter or Animal Crossing items. You should budget at least $50 dollars between a toy and some accessories. I paid almost $130 for the 2 of us. Having said that, it was a fantastic experience. We again lined up to cash out, which went smoothly. You can pay another $0.95 to get a cute box instead of a bag for your purchase and regardless, you can scan your toy's tag to print its certificate. It all definitely adds to the fun. I would recommend this as a special treat like a birthday. I wouldn't want to do it more than once but some children might really look forward to it as a special occasion. I really applaud all the staff who were organized, courteous and helpful. They really made the difference between a corporate grab bag, and a warm and fuzzy memory. Well done!

We came here for a build and take event during a long weekend. We arrived half an hour before the…read moreevent started, and the lineup was packed. We went to the end and waited a little. We saw a Lego staff came to us and stamped on our hands. We waited for an hour, finally, it's our turn. There were 3 spots to let us in. They put the Lego set into the small box and then we could start. There was a staff staying with us to help, if we need. Once we completed, we could take it home. We took some pictures at the store with the completed Apple. This was a good event.

This is by far my favourite lego store in the GTA. The staff here are friendly, polite and are…read morealways looking to help you out. Also all their staff are very knowledgeable about lego and their products and are able to answer pretty much anything you have about their stock. Keep in mind this is a lego store, so there will be children literally screaming and crawling everywhere you walk. As crazy as it is inside (especially on a weekend) the shelves are often very clean and the place is actually well organized! I come here all the time to buy lego for the little ones and sometimes for myself as well. With the VIP card it definitely makes the trip worthwhile along with their monthly promotions. I'll keep coming back as long as lego keeps pumping out sweet products!