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    Masterclean

    5.0 (1 review)

    Services - Masterclean

    Carpet cleaning

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    3 years ago

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    The Carpet Doctors - This is the disgusting glob of carpet fibers. It wasn't a professional machine .  He left my hose on and his mess behind in my yard !

    The Carpet Doctors

    (2 reviews)

    Westside

    Unprofessional and Disappointing - Would Not Recommend…read more I hired this company to clean a 9x12 area rug and two small rooms (also about 9x12). When I spoke with Tony, the owner's son, he quoted an $80 minimum and recommended cleaning all three areas for $105--$35 per room, with the rug counting as one. He assured me they used a truck-mounted steam cleaning system, and included a free deodorizer and EPA-approved stain remover. Unfortunately, the results were poor. The rug still had visible traffic marks after drying, and it was clear the carpets weren't properly cleaned. I later learned from Pamela (who was polite and helpful) that they used a portable machine, not the truck-mounted system I was promised. Tony also used my outdoor hose to clean his machine, left the water running, and left a pile of carpet fibers and dirt on my front lawn. When I called to ask for the carpet to be re-cleaned, Tony was argumentative and dismissive, telling me they would not come back out and that he didn't know what to tell me. This experience was both unprofessional and disappointing. I would not recommend this company. Photos of the leftover mess and poor results are attached

    I contacted this company to clean the dryer vent as there was water accumulating in the vent trap…read moreand in the dryer after use. They advised me that the dryer duct had to be replaced after they supposedly cleaned the vent. I also had them clean the whole house vents. The first time I used the dryer after they supposedly "fixed" the problem and cleaned the vent, there was water in the vent trap and the dryer. I called to advise them of this and was just told they did everything they were supposed to and that the issue wasnt their problem. After arguing with the man for about 10 minutes he stated he would be here on 8/30/22 to take a look at the vent. He never called and never showed up. I had another company come in to check the status of the vents in the house and the dryer and was advised that the vents had not been cleaned properly and that another cleanning of the whole house vents and the dryer vent should be done again as the "job" that the Carpet Doctors did was worthless. I would never recommend this company to anyone.

    Masterclean Enterprises - Before/after Steam Cleaning

    Masterclean Enterprises

    (1 review)

    Westside

    They're riendly, easy to coordinate with, and they did a great job. I highly recommend them.read more

    From the owner: At Masterclean Enterprises Inc, we take pride in our unique approach to carpet cleaning. Here's…read morewhat sets us apart: 1. Family-Owned and Operated: As a family-owned business, we prioritize personal care and attention to detail. You're not just another customer to us; you're a part of our extended family. 2. Generational Expertise: With over 50 years of experience passed down through generations, we bring a wealth of knowledge and expertise to every job. Our time-tested techniques and innovative solutions ensure the highest quality results. 3. Eco-Friendly Practices: We are committed to environmental sustainability. That's why we use eco-friendly cleaning products and methods that are safe for your family and pets, as well as the planet. 4. Customized Solutions: We understand that every carpet is unique. That's why we tailor our cleaning approach to suit your specific needs, ensuring thorough results that exceed your expectations. 5. Satisfaction Guarantee: Your satisfaction is our top priority. If you're not completely satisfied with our service, we'll do whatever it takes to make it right. 6. Transparency and Integrity: We believe in honest, transparent pricing and communication. You'll always know exactly what to expect when you choose us for your carpet cleaning needs. Experience the Masterclean difference today. Let us show you why we're the preferred choice for discerning homeowners and businesses alike."

    Masterclean - carpet_cleaning - Updated May 2026

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