They cleaned 4 area rugs and did an excellent job! plus they cleaned an upholstered love seat…read more Highly recommend!

Amazing customer service, on time, quality of work, communication was amazing. The cleaning service…read morewas top-notch explained and went over process with me. Highly recommend this service!

On-time cleaning of a sofa, some upholsted chairs, and a sectional sofa which had spots from…read moreformula spills and two infants messy hands. The owner did the service call and worked with my schedule to complete the cleaning- the technique returned the furniture to look like when we purchases them. For the service and results- the price was reasonable, Thanks Reese!

My senior cat had dementia during the past few weeks of his life and only used his litter pan 50%…read moreof the time. Once he passed over the rainbow bridge, I contacted Reese at Chem Dry for help. Reese was very understanding and gave me options for my carpet. The carpet looks and smells amazing and his rate for the bedroom and 2 additional area rugs was very reasonable. Highly recommend!

from the moment the technicians came to my house, they started providing excuses as to why they…read morewouldn't be able to get the dog stains out of my carpet. In addition, I asked them if they used Oxsee clean and they said they wouldn't touch that stuff. Very confusing. when they left, there was no question there was some improvement but within seven days, the carpet was as bad as it was when they arrived. The results of their cleaning do not match what they say they can accomplish. They charged me $200 for one room and we're finish their job within 45 minutes. I could never recommend this company to anyone.

Very professional and courteous. Robert was my technician. He was very friendly. He focused on the…read moredetails and made sure I was happy with the finished product. He was fast and efficient. Overall, he did a great job cleaning my carpet. It looks and feels clean but doesn't have that strong chemical odor you get with some carpet cleaners. I would definitely recommend Oxi Fresh.

I live in a house with me, my husband, 2 dogs and 2 hairless cats. I don't mind sweeping and…read moremopping and I clean my counter tops after I cook and my vanities and toilets once a week. I needed the heavy/deep cleaning done. I was very specific when I sent out a Yelp request that I needed the inside refrigerator done, windows done, inside of stove cleaned, and a "deep cleaning" I needed somebody for a heavy duty deep clean and was hoping for a monthly relationship. I will say Liz and her husband showed up early and began to work. I work from home so I let her know that when she was ready to come into my office let me know and I took the dogs outside and put them in their crate. They were here for a total of two hours, and they started to pack up. At that point, I started to walk around and look at things. The inside of my kitchen sink had not been cleaned, not a single one of the three spare bedrooms had been vacuumed, the dining room table had not been cleaned, there is a flower vase on a black cork protector, that had not been picked up or wiped as I saw debris on it, and the windows and the door in my bedroom were not cleaned. Since these were things I immediately noticed I pointed them out to her and she called her husband back in and did these items. I went around AFTER I paid them and they left, and took the photos I attached. When you request a DEEP clean you would expect the items get done. I posted photos of items, with descriptions of what they are, but I will also point out here what was not done -top of coffee pot had hair and dirt -coffee spills still on counter -towel my cats sit on on my desk was not shaken off (cats eat up here in office and should have been shaken off and debris then vacuumed off of floor. -tub in master bath not cleaned -microwave key pad not cleaned -door frames not wiped down or cleaned -inside fridge not cleaned -one of spare bedrooms not vacuumed -shelf that is open with dishes on it in kitchen not even wiped around open areas - inside of stove not cleaned -chairs in bedroom and coffee nook area covers (which are just blankets) not vacuumed or even taken off and shook off to remove dirt / debris etc -Top of washer and dryer in laundry room not cleaned -windows to interior doors not done -windowsills not wiped down -inside of refrigerator doors and handles not cleaned And this is just what I am able to take photos of. I wonder if the laundry room was even mopped? I am not sure, but this was a huge let down.

Liz and her team were very fast in their response time for a quote. They arrived early and got to…read morework. They were professional and quiet which is important because my husband and I both work from home. They stayed 2 hours and cleaned the bathrooms, floors and kitchen area. I haven't had time to keep up with house work with my busy schedule so this will definitely put me back on track in feeling like my house is clean. Great price and they added in some cute details on the toilet paper roll which makes me feel like I'm at a hotel.

Absolutely THE most responsive assistance I have ever experienced! Excellent follow-up. Excellent…read morework. Professional and friendly. I HIGHLY recommend! I would use this service again in the future. Thank you for being AWESOME!

This was our first experience with a cleaning service, and it was definitely a great one! We moved…read morein during COVID in 2020 and never got to have an initial move-in cleaning back then for obvious reasons. We just finished some renovations, so we thought it was a good time for our first deep cleaning! Evelyn was one of the first to respond to our group request for quotes, and was very friendly and communicative throughout the whole process. We chose her company for this reason, along with the competitive quote and stellar ratings. As this was a deep cleaning, there were multiple people, and everyone was so nice! They did an excellent job cleaning, and even left cute touches behind (see pics). We will definitely use their services again! Great experience!

My rugs looked great! I have pets do hair accumulated on my rugs. They now look like they did…read morewhen I purchased them. Thank you

Beware. I had my oriental rug cleaned there. Noticed when I unrolled it at home that there was…read moredamage--threadbare in two spots on parallel sides of the rug. I called the office and told them and that I would not be using their services again. The response: "Okay." Guess they don't care.

Zerorez brought my carpet, tile floors and rugs back to life. This was my first time using the…read morecompany, and it will most certainly not be my last! I only have carpet on my stairs purchased from Home Depot with a lifetime warranty that is only valid if I have the carpet cleaned once a year. Originally, the carpet was the reason I contacted Zerorez. But you must spend $147 before they will come to your home. They mentioned other services, such as tile floor cleaning. No one had professionally cleaned them in several years, so I went for it. I was working upstairs in my office and received a few pictures from Anthony, the technician. I couldn't believe my eyes. My tile floors and rugs looked new again. Check out the pictures, and you will see the difference too. Anthony explained to me Zerorez does not use soaps or detergents. They use soft water, salt, lemon, and other natural cleaning ingredients. I highly recommend giving Zerorez a call for your floor cleaning needs!

They came out in 2029 and we were pleased with the results. I called to schedule another…read moreappointment 10/2/2026 was placed on hold a few times regarding a talk with the supervisor. They said they would call back. After an hour and a half I called again and was told that there was a note on the account about Mr being hostile over a price increase when they came out. My husband wasn't happy of course but hostile ! I have actually recommended this company but never again ! Deeply offended !

Less than professional "customer service". My appt was to be between 1-3. Two hour window,…read moreright????? At 2:36 I sent an email asking if they were on their way. 2:38 got a call to tell me they were running behind. When I asked why they didn't call at 2:00, was told "at 2:00 they were on time".......... They were just leaving a job and this professional stated they would be on their way. By her estimation they would arrive in 36 minutes (even though they were over 50 minutes away!!!) Did I want to wait (more than I had already waited?????) What would have happened if I didn't text????? How about spending less on advertising and more on professionals???????? Need I say I am NOT USING stanley steemer..........

Do not use this branch. It is franchised and run under the Stanley Steemer name. I had a cleaning…read moredone for a rental property and the door was knocked off the hinges. I provided pictures of the door both before it was broken, and after it was broken from my tenant. They sent someone out to "fix" the door but when they realized they couldn't do it they said it wasn't them who broke it in the first place and left. Somehow, they sent a crew to fix it and then realized they could not and in that time they decided it was no longer them who broke it. The kind woman working on the phones actually said to never use their service again and hung up! She claims she was being "cussed at" and I reminded her it was a recorded line to play it back if she felt that was true... There are plenty of carpet cleaning services in Jacksonville, I would highly recommend someone else. And the phone operator is more than happy to tell you to use someone else's services as well!

This company is amazing!!!! We will definitely be using them again in the future. Our two year old…read moreson DESTROYED our carpet and spilled chocolate milk on the light blue recliner,to try to salvage our home we searched for a carpet cleaner who specializes in deep stains and pets. We were charged $199 for six rooms and $30 for the recliner. These prices are outstanding and the cleaner definitely worked HARD to remove all the stains. Our carpet and recliner look fabulous!

JDog Carpet Cleaning & Floor Care (Jacksonville Southside and North Saint Johns County) is…read moreincredible at carpet cleaning. We had a natural disaster happen in one of our bedrooms and desperately needed a carpet cleaner immediately. Fernando Garcia of JDog Carpet Cleaning & Floor Care came out within hours and was able to clean the carpet and get all the stains out. Now the carpet is as beautiful as it was the day it was installed a few years ago. He did such a great job that we are having him back to do the rest of the house since our old carpet cleaning company went out of business. He is also affordably priced, professional, and friendly. Thank you Fernando!