They cleaned 4 area rugs and did an excellent job! plus they cleaned an upholstered love seat…read more Highly recommend!

Amazing customer service, on time, quality of work, communication was amazing. The cleaning service…read morewas top-notch explained and went over process with me. Highly recommend this service!

On-time cleaning of a sofa, some upholsted chairs, and a sectional sofa which had spots from…read moreformula spills and two infants messy hands. The owner did the service call and worked with my schedule to complete the cleaning- the technique returned the furniture to look like when we purchases them. For the service and results- the price was reasonable, Thanks Reese!

My senior cat had dementia during the past few weeks of his life and only used his litter pan 50%…read moreof the time. Once he passed over the rainbow bridge, I contacted Reese at Chem Dry for help. Reese was very understanding and gave me options for my carpet. The carpet looks and smells amazing and his rate for the bedroom and 2 additional area rugs was very reasonable. Highly recommend!

Top-level carpet cleaning at a great price! I could not be happier with the final results. THANK…read moreYOU!

From the owner: Veterans Touch Carpet Services At Veterans Touch Carpet…read moreServices, we bring military precision to every job we do. Proudly veteran-owned and operated, we specialize in deep carpet cleaning, stain removal, and floor care solutions that leave your home or business spotless. With a commitment to excellence, reliability, and integrity, we treat every space like it’s our own. Serving Jacksonville and beyond, we’re dedicated to delivering a cleaner, healthier environment one carpet at a time. Precision Clean. Military Strong.

Absolutely THE most responsive assistance I have ever experienced! Excellent follow-up. Excellent…read morework. Professional and friendly. I HIGHLY recommend! I would use this service again in the future. Thank you for being AWESOME!

This was our first experience with a cleaning service, and it was definitely a great one! We moved…read morein during COVID in 2020 and never got to have an initial move-in cleaning back then for obvious reasons. We just finished some renovations, so we thought it was a good time for our first deep cleaning! Evelyn was one of the first to respond to our group request for quotes, and was very friendly and communicative throughout the whole process. We chose her company for this reason, along with the competitive quote and stellar ratings. As this was a deep cleaning, there were multiple people, and everyone was so nice! They did an excellent job cleaning, and even left cute touches behind (see pics). We will definitely use their services again! Great experience!

Larson has cleaned my oriental rugs twice and done an exceptional job. They are experts in their…read moreknowledge about caring for these unique rugs and protecting their condition. They pick up the rugs from my home, clean them in their facility and then return them promptly. Their prices are very reasonable for excellent quality service.

The best. Professional. My 10x14 vintage Karastan came back beautiful…read more And another rug that I bought from a dealer in Jacksonville (who had a story about her dead aunt and never having pets) that I had picked up was also cleaned. And from what I heard it was gross with urine smells -- thanks to Mr Larson the smells are all gone. Nice and clean. The nap is back. Look and feels great. Yup Larsons is the real deal. That is all he does. Much better then any "remediation" company could ever do. So happy I found him.

Less than professional "customer service". My appt was to be between 1-3. Two hour window,…read moreright????? At 2:36 I sent an email asking if they were on their way. 2:38 got a call to tell me they were running behind. When I asked why they didn't call at 2:00, was told "at 2:00 they were on time".......... They were just leaving a job and this professional stated they would be on their way. By her estimation they would arrive in 36 minutes (even though they were over 50 minutes away!!!) Did I want to wait (more than I had already waited?????) What would have happened if I didn't text????? How about spending less on advertising and more on professionals???????? Need I say I am NOT USING stanley steemer..........

Do not use this branch. It is franchised and run under the Stanley Steemer name. I had a cleaning…read moredone for a rental property and the door was knocked off the hinges. I provided pictures of the door both before it was broken, and after it was broken from my tenant. They sent someone out to "fix" the door but when they realized they couldn't do it they said it wasn't them who broke it in the first place and left. Somehow, they sent a crew to fix it and then realized they could not and in that time they decided it was no longer them who broke it. The kind woman working on the phones actually said to never use their service again and hung up! She claims she was being "cussed at" and I reminded her it was a recorded line to play it back if she felt that was true... There are plenty of carpet cleaning services in Jacksonville, I would highly recommend someone else. And the phone operator is more than happy to tell you to use someone else's services as well!

They came to our house and did all of our carpets and we had some spots which i never expected them…read moreto get out but they did amazing job and our carpets have never looked better they also did our Air vents in the whole house we were shown all they got out it was mind blowing they did our dryer vent for free included with the vent cleaning this was all great value they are the best company I've ever dealt with it does not get any better than the carpet Doctors we did read a couple of bougus reviews but trust me pay it no mind these guys do incredible work and we are going to recommend them to all of our family and friends thank you.

Unprofessional and Disappointing - Would Not Recommend…read more I hired this company to clean a 9x12 area rug and two small rooms (also about 9x12). When I spoke with Tony, the owner's son, he quoted an $80 minimum and recommended cleaning all three areas for $105--$35 per room, with the rug counting as one. He assured me they used a truck-mounted steam cleaning system, and included a free deodorizer and EPA-approved stain remover. Unfortunately, the results were poor. The rug still had visible traffic marks after drying, and it was clear the carpets weren't properly cleaned. I later learned from Pamela (who was polite and helpful) that they used a portable machine, not the truck-mounted system I was promised. Tony also used my outdoor hose to clean his machine, left the water running, and left a pile of carpet fibers and dirt on my front lawn. When I called to ask for the carpet to be re-cleaned, Tony was argumentative and dismissive, telling me they would not come back out and that he didn't know what to tell me. This experience was both unprofessional and disappointing. I would not recommend this company. Photos of the leftover mess and poor results are attached

RECENT UPDATE (DECEMBER 2025):…read more I'm very disappointed to update my previous review of David Dillavou and SteamPro. David remodeled our shower floor six months ago, and his own texts and the written quote/invoice clearly stated he would return at the six-month mark to inspect the floor and apply the final seal. Despite multiple attempts to schedule this required follow-up, David has repeatedly ignored my messages--reading them but never responding or taking any action. This complete lack of communication, accountability, and professionalism is unacceptable. Based on this experience, I cannot recommend David Dillavou or SteamPro to anyone.

David was very thorough and friendly! Highly recommend. Came out with short notice and got the job…read moredone!

Stains came out that I thought were permanent. Carpeting looked newer and definitely cleaner…read moreafterwards. Owner and office manager were very pleasant.

They're riendly, easy to coordinate with, and they did a great job. I highly recommend them.read more