Great service with utmost professionalism and honest appraisal of my…read moretechnology challenges. I must say the service was prompt and seamless I am recommending this business with pure satisfaction.

I love my Beats Studio 3 headphones. They were starting to fall apart and I needed to have the ear…read morepads and hinges replaced. Pro Repair was the only business within my area that could do it. All the other repair shops only do phones and tablets. Dude even let me order my own parts online to save money. He only charged $65 for labor, and now my headphones look and feel brand new! Thanks Pro Repair!!

For those who live in the Lake Zurich area, or passing through, know how lucky we are to have…read moreJerry. He is a genius; reliable, fair with pricing. I truly don't know what I would have done the times I needed his help. This included twice buying a refurbished computer from him. Both were like new at a fraction of the cost.

I brought in a seagate drive for repair. They don't give you a service ticket, they never call, and…read morewhen you go in they have no record whatsoever and have lost my drive and I have no way of knowing what they did with it.

Took my laptop in to get looked at, as it was having issues booting up... turns out it was my hard…read moredrive starting to go bad. They installed a new hard drive and copied the data over for me. It was quick, simple and affordable.

Technology Masters has always been extremely helpful whenever I have a question. The building gets…read morea lot of electrical brownouts for some reason and they've broken down backup systems and remote servers in detail so that I know if everything crashes my business isn't screwed. They're always extremely fast to respond and if the person answering the phone doesn't have an answer for me, they make sure to bring on someone who can answer it. I've had many discussions with Curt (the owner) and never get half-answers like I did with other companies. I would definitely recommend reaching out to them if you're worried about backups or computers crashing.

Have been meaning to take care of this really annoying fan issue on my Whirlpool Microwave. Even…read morethough I don't use the microwave itself a lot, I use the fan setting when I am cooking on the stove top range. No matter what setting I selected, it was all running at same high, loud speed! I watched a lot of YouTube videos to try and fix this on my own but couldn't figure it out. Was looking for local appliance repair businesses and found NewStar. Reviews were good and their photos looked legit. Spoke with the owner Amir and scheduled an appt. He showed up promptly as stated, was very friendly and down to earth and provided several options and prices to repair the board issue. While he was here, he was also able to give me some tips to avoid common problems with my GE profile refrigerator ice maker that I had. It's not every day I have an appliance repair issue but will definitely recommend NewStar to my friends and family and use again in future.

Excellent service and great value. Very professional and friendly. Took the time to explain…read moredifferent options and was not in a rush to finish the job. I highly recommend!

Called the number on Craigslist. Got a quote and an appointment. Texted him a photo of the phone…read more Drove right to city limits, as my location was too far beforehand. Waited in the car, only to find out that the screen he'd brought wasn't the right one for my phone. Followed him to his location on the north side of town and waited outside while he worked. Missed the party I was on my way to, but this was more important. Got my phone and it looked good. Immediately after the tech left, the phone malfunctioned. The screen would freeze without warning and was unresponsive. Called the next day. I was told I'd have to come his way because I was too far for him to come back to that location. Drove all the way to where he was. Waited for him to replace the screen again. Got my phone again, and it looked good. Not long after, the screen stopped responding and would lock in place periodically. It got progressively worse ever since, but I had already spent a lot of money on it and didn't wanna spend any more. Besides, why trust him to fix it a third time after all this trouble? I never bothered to contact him again. I just had my screen replaced at the shop inside Walmart the other day. It took 30 minutes, and it was the same price. It's been working perfectly.

I never pictured myself leaving a review for a computer issue. Usually, you take your computer in,…read moreget it fixed, and go home- that's it. When I called FireLogic, that was not the case. My 15 year old son had built a gaming PC, but when he got a new computer part for his birthday and changed it out with the old part, the computer stopped working. Many days, tears, and YouTube videos later, my son was distraught and the computer was in pieces all over my dinner table. Try as he might, this computer was not going to work! I did not know what to do. I probably couldn't afford to hire a professional. Unfortunately, my son needed his computer for school work as well. Someone on Facebook shared the name and number for FireLogic. I was at a loss for what to do next, so with little hope for a resolution, I called. When I explained my problem, I was told I would get a callback. That is when things changed. Derrick, the owner of the company, literally took over my son's issue. He personally put the computer back, solved the problem, and walked my son through everything, so he would understand. The problem was bigger than anticipated, but he did not charge me for the extra time.I have never seen such patience and kindness. I mean he really took time to make sure my son knew everything he should do moving forward. Derrick was quick to offer updates as he was working on the computer. I cannot say enough good about him and his company. I would highly recommend FireLogic. They stand out for their great technical service AND great customer service.

Last week I was using my laptop and the screen suddenly went black. A flashing statement in large…read moretype appeared saying the computer was crashing and could not be used. A loud voice kept repeating that message. I could not turn the computer off or silence the voice. A phone number appeared saying I needed to call it for help. Instead, I called FireLogic. I was quickly put through to a technical dispatcher who listened to my problem and connected me to a technician named Danny. Danny was familiar with the particular virus, he told me where it came from and said he knew how to deal with it. He was calm and knowledgeable and walked me through what to do. Within about ten minutes the laptop system was restored. Danny made sure my anti-viral system was still intact. He suggested that even though everything looked fine I should put the laptop through a complete viral check. I did that after we hung up. Two hours later he called just to be sure the viral check had not revealed any problems. FireLogic is an excellent company. I recommend them highly.

Steves Vacuums saved me time and aggravation, I showed up there on a Thursday, by Friday they…read morecalled that the vacuum was fixed for less money than originally quoted. Great work, great pricing and it was repaired 3 days sooner than promised.

I have been going to Steve's Vacuums for years. Not only is the service excellent, but Jim (the…read moreowner) is always welcoming and friendly. He can usually repair quickly and get you back up and running. I have also purchased a Raccar Vacuum From him and it is the best! Runs wonderfully, and is so light.

Novak & Parker has been our go to provider since 1980. Always excellent service and pricing…read more Alex is a wonderful employee who answered all our questions and concerns. The big stores treat customers like a commodity and their prices are always higher. Alex shared all the advantages and warranty information for the GE Oven/Range we purchase, and it was installed in less than 1 hour. Can't say enough good things about the buying experience at Novak & Parker which is rare nowadays at most appliance locations. Alex is a valuable asset to your company ! 40 later we still get all our home appliances from a company that cares about its customers. Thank you, Lawrence McDermott

We try to not have appliance issues but things happen! This is now the second time we had to call…read morefor help. First it was the stove and this time the dishwasher. They do a basic triage over the phone before sending out a repair person. We lucked out by getting Rafael to check the issue with the dishwasher. He is articulate and works fast. Once the problem was identified he ordered the part and once arrived came out to install it. It was a pleasure having him do the work. He made sure the repair was successful and also cleaned up after himself.