Brian is the man! He repaired our dishwasher and our oven! Very friendly and very reasonable…read moreprices. Highly recommend him.

Brian contacted me after my initial message about our washing machine agitator not working within a…read morefew hours. With a holiday and out of town trip approaching, we had to schedule for a half week later, but he was able to fix the problem in less than 15 minutes and was more than happy to allow me to watch and learn. His price was more than reasonable ($95+parts) compared to every other company ($130+parts+labor minimum) that I had looked into online. He was kind enough not to charge labor because of the short time. We will definitely use him again.

You know that thing when you save a couple bucks by installing the dishwasher yourself and then 9…read moremonths later it won't even power on? Yeah, me too. So, the dishwasher has been working well for 9+ months. Then over the weekend, no lights, no power, no nothing. Perfect! I'm a washin' by hand fool. We contacted Kitchenaid to find an authorized warranty repair company locally. They offered D&S and Diamond to us through their website. So, we checked Yelp reviews of the two options and found them to have just a raft of horrible reviews. Bright and early Monday morning I was on the phone to Kitchenaid customer service to find other options. Dustin offered up a couple options, which I looked up on Yelp quickly and dismissed. Then he offered up Advanced Maytag. Good reviews, nothing about crappy service people. We scheduled. The service rep showed up, was professional but personable and went to work. He quickly found the problem and fixed it.. Not a warranty fix though. That's more an indictment of me than Kitchenaid or Advanced. The experience with Advanced is about what I would hope for. Quick to respond, professional, found and fixed the problem in one visit, reasonably priced. We will definitely keep them on our list to call should I ever decide to install a major appliance by myself again.

Warren has no clue how to run a business. He has chased away all of the good techs that used to…read morework for him. I don't know if Rafael still works for him but he was the best! He was the only good thing about Advanced Appliance. I bought a new dishwasher from Demetri and it didn't have a drying element which is nuts. If it did have one, then it was broken. Demetri swapped it out for a Samsung. (then apparently quit a week after selling it to me) There is another tech there who is the absolute worst. His name is Albert and he is a big clumsy oaf with bad manners. He broke my screen door in a hissy fit because he was talking out his butt about things that didn't concern him and I told him to be quiet. He slammed out of my house saying to take care of the dishwasher install myself then. The idiot seemed to have forgotten that Rafael was also there and HE was the one doing the install. During the install of the dishwasher, just prior to him slamming out of the house,, they accidently broke a water pipe which caused a lot of damage to items in my basement. (Warren's insurance paid out for those items. I made sure of it.) Idiot boy moved a pole I had sitting on top of a wardrobe, that was holding a tarp in place, causing water to get all over the wardrobe. I asked him why he moved it and he got mad and threw it back on top, causing even MORE damage! This guy is a walking clusterfrak. When we got back to the kitchen after we got the water turned off, that's when he started running his mouth about some nonsense to do with cleaning up the water. I was already upset and that's when I told him to be quiet and he stormed out. Rafael finished the job by himself and like I said, is the best thing about this horrid company. He's knowledgeable, polite, and I wish I could keep using him but Advanced stopped being a part of the Pivotal Home Solutions program so they won't do service through them anymore. That was the second dud dishwasher i got from them. The first one as mentioned above, didn't have any sort of heating element to dry the dishes. If it did. then it wasn't working. I was able to swap it out for another one a Samsung this time and a month into using it it started making weird noises and won't clean the dishes. I'm currently trying to get the thing fixed. Don't buy from them unless you want a lemon. I heard they went out of business. Google isn't helpful in confirming, but I wouldn't be surprised. Oh and this was a joke - When I asked about a bundle discount buying the dishwasher plus a new clothes washer and dryer, he wanted to give me a mere $25 off. I'm spending about $5500 with you and that's the best you can do? I declined to buy the washer and dryer and just went with the dishwasher. He's not getting any more of my business. (The old owners were great, Warren is not)

Wonderful customer service, install, and pricing. I have bought 6 appliances from them and it's…read morebeen an exceptional experience each time! Highly recommend!

Not a great experience at all. Spent thousands on appliances, yet installers left an appliance with…read morean error code. Now I'm told I'll get a phone call in two days with an eta in the morning for that day. Who can operate on such short notice? Maybe people who don't work? How about giving me a reasonable eta to plan things (like maybe work?). Am I supposed to sit around all day twiddling my thumbs waiting for a phone call and then waiting for their arrival? Aside from leaving an appliance with an error code (laziness? Apathy? Incompetence?), this is what I'm left with? Aside from that, it takes multiple days to get any responses to my questions. I absolutely would not recommend this company to anyone, nor will I ever use them again.

Dave did a great job repairing my dishwasher and also as an extra bonus fixed my dryer gas leak…read morewhich the vendor that was hired for install failed to fix after coming back out. Quite dangerous. He's honest and reasonable and has only been repairing appliances his whole career. He will tell you when it's not worth a repair and when to get a new appliance. At this point if anything goes wrong, I know who I will call.

After first call I knew my choice was good!…read more Dave called before arrival ! He was super nice and knew what the problem was quickly ! Dave had the problem fixed in no time . Very pleased with the experience and would not hesitate to recommend or use his services again! Thanks Dave

Great service at a reasonable price. Josh is friendly and a great guy, I will recommend to…read moreneighbors and use again. Thanks!

I didn't actually use WPK for my repair needs. The reason for my review is that Josh showed a lot…read moreof class, he was unable to get to my dryer in a timeframe that worked for us. Josh was very professional and recommended another serviceman that was able to take care dryer right away. I'm very impressed with his quick recommendation and wanted to share my story. I promise when I need appliances repaired he will be my first call. Thank you for your help. A CLASS ACT!

We had an excellent experience with Appliance Marshall Repair. After multiple companies told us our…read morehigh-end Viking refrigerator couldn't be repaired and recommended replacing it, Marshall stepped in and proved otherwise. His expertise and persistence saved us from buying a new unit--he fixed it when no one else could. Honest, knowledgeable, and highly skilled. We're extremely grateful. Highly recommend! -- Larry & Lori B.

The seal on my SubZero fridge had broken, so I contacted this company for an estimate. They asked…read morefor a few photos of the problem and the label in the fridge, and then Marshall called back explaining the price and time frame for ordering the part. Scheduling the repair was easy, and Dave came in the agreed upon time frame and professionally completed the repair. I felt confident that he has a lot of knowledge and experience, and he took care to remove any debris/packaging. It's as if he wasn't even here, but my repair is complete and my fridge got a nice little vacuuming/polishing too. :-)

Viorel is awesome. We have used them multiple times for different appliances, and every time my…read morewife and I (having owned many homes in 28 yrs Army service), surprised every time by the speed in which Viorel (the technician who came) was able to come out, the extremely reasonable price, his ability to diagnose and be frank of the best way to resolve the problem... every time fixed and at a surprisingly low price things we could not google/AI figure out on our own... and gave explanations overall and always gave information to help us with the appliance and other systems beyond what he came to fix/paid. Best repair service my wife and I ever remember having. As a retired Colonel and pastor speaking with him each time (including background... I intuit with certainty Viorel is someone you can completely trust for integrity and extremely high competence with appliances if you were to request him (but speaking with him, I sense the business has other outstanding technicians/leadership).

I have used A Absolute a few times and have had excellent experiences with this company. They are…read morehonest, have great follow through and their service people are excellent! It's hard to find good service companies that do everything right but A Absolute does. Scott S.

For the record I didn't get any services from them so cannot comment on the service quality…read more However I called to inquire about the costs - they told me its as $95 to come out, but they couldn't even tell me even a semblance of how much they would charge. They told me they don't charge by the hour but could not in the slightest tell me how they would charge. what kind of a business can't even tell a potential customer how they charge? No thanks.

Very professional firm. They came out and serviced our 18 year old KitchenAid Electric Dryer. What…read moreI appreciated the most was the gentleman who serviced us told us plainly our dryer was in excellent shape and told us how to service it next time we had an issue (clean out lint from outside vents, trim back branches from that area, etc.). If we had called a firm like Sears I honestly am not positive they would have provided similar advice because they make money by selling washers, dryers, etc. The great news our dryer was fine and my wife had actually fixed the issue earlier, but we gained peace of mind in knowing our dryer was in excellent shape and that if we had an issue we had a relationship with a firm that we could trust.