Arrangements were made with John, the owner, to remove my oak tree together with the stump. John…read moreworked together with his young crew, and they completed the task quickly, safely and professionally. And the price was very reasonable. I was impressed and couldn't be more pleased with NW Tree Work.

I contacted NW Tree Work based off all the fantastic reviews here. When initially meeting with John…read moreI was told that the project would be done within an hour of there set date. The project being a tree removal, as well planting within a foot away (due to sprinklers only being able to reach so far). With that being said I had set a time and date with them to do the job. I ordered the tree for delivery the day prior, but once the day came for the job it was a no show. Concerned, I contacted NW Tree Work to see what was going on. Turns out they are short staff. I'm pretty reasonable so I go ahead and try to reschedule. This time, I'm told the job is more complex so a new date is set. Once the new date rolls around, again, no show. At this point I'm constantly contacting NW Tree Work to the point they are reading my messages but not replying. I have to call every single time to get a hold of someone, to which I'm told I will get a reply later in the day, and to which I don't. It takes me contacting each day to try and reschedule only to be told a date the project will get done by and for someone to not show up. Big waste of time. On top of that, when speaking to John he assured me the prior weekend he'd get the job done and not only that move the tree out of public view and water it so it's okay. Sadly, none of that ever happened or came into fruition, the trees flowers started dying off due to it not being properly taken care of which it would have been had it been planted as planned. Ultimately this lead to a lot of back and forth. Whether its short-staffed or health related issues, telling a customer a date you're going to get the job done and continuously bailing is not the right response to do. The kicker was John calling me later that day to tell me how to give more trust and understanding to professionals and how delays happen and it's all normal. How about building that trust with customers first by not bailing on them multiple times over and over again, then we can have that conversation. Aside from all the negatives, I can give them credit for at least reimbursing me on the tree (though they only would if they ended up taking it). I'm not typically one to leave reviews, but I think it's important for anybody else on this platform to be informed with what potential risks you have working with certain companies. Emotions aside, this is just my personal experience with the company and for that I would not recommend them moving forward.

We had 20 years worth of overgrown trees and shrubs in our yard. We also had tree roots that…read morebuckled our sidewalk. When we spoke with Dmitriy at Tree Experts NW, we were impressed at how confident he was that our yard could be restored. He arrived with his assistant Jason and got right to work, toppling our tree with efficiency and safety in mind. Several shrubs encroached on our house and roof, and blocked our windows. Everything came down smoothly and quickly. They came back the next day to stump grind and clean up. When all was said and done, our yard looked great and you wouldn't even know that the guys were here. I highly recommend Tree Experts NW. They were so nice to deal with and followed through with everything we agreed on. They did a great job.

I was a potential customer for this company. On 10/01/19 I called them for an estimate to trim back…read moresome branches that are encroaching over the fences from my neighbors yards. On 10/02/19 finally around 4:30pm I received a call back from Anna and as I picked up to start talking she hung up so I called her right back and had to leave another message and waited for another 20 minutes before she called me back and said I must have butt dialed you and that she needed to call me back anyway. We start talking about days that would work for us and she had one day in mind but it was not good for me, so I gave her 3 other options that would work and she couldn't give any answer and said that she would have to call me back with the answer on 10/03/19. On 10/03/19 at 7am I called them again to set up a day and a time and once again no answer ... still waiting for her to call me back. This company only has 2 guy's on the job and 2 guys on call and no cherry-picker or a lift. 10/04/19 by this time I have called 4 other companies and have had quicker responses back. At this point I will not be using this company. Poor customer relations, lack of  communication, therefore their services are probably poor and worthless.

Steve Gibson came by today to examine several large Sequoias in my smallish backyard in a…read moreresidential area. We were given thoughtful, competent counsel about the health of our trees and actions to consider. Steve was engaging, knowledgeable and informative. We appreciated his assistance very much and would highly recommend his services.

Big job, great crew, couldn't have been better. I have 3 big cedars in the backyard and a very…read moremature vine maple in the front. All tree's needed to be thinned out. Huge mess at the end and they did a great job cleaning up as well. Highly recommend!

We have two 100 feet+ Douglas Fir trees in our backyard (along with many others in the country club…read morenext door) and a recent wind storm sent a broken limb ("widow maker") either from higher in the same tree or from another tree. This limb was snagged within the tree and was precariously balanced over couple of the lower branches about 40 to 45 feet above the ground. To remove this hazard, I called 5 tree care specialist companies to obtain estimates. Some companies have such high minimum charge (over $500) that I had to eliminate them immediately. Moreover, these big operation companies were not interested in such a small scale job. Couple of other companies were more accommodating and also cheaper, yet I felt that the people I spoke to were not as knowledgeable and/or lacked professionalism. Also, I wanted to hire a company that uses spurless climbing so that there is no damage to the tree bark. Although Ward Tree Care was not the cheapest, I was impressed with the owner's (Chris Ward) professionalism and quick response and I hired him right away after receiving a written quote. In addition, the written quote was detailed and organized well so that there was no confusion as to the services to be rendered. Other company's quotes were mostly hand-written and lacked polish. The broken limb was taken care of by Jared and Adam; both of whom were courteous and efficient at their jobs. Furthermore, both guys gave me tips on how to prune some of the other trees in my garden. I wholeheartedly recommend this company for tree pruning and "widow maker" removal service. The company is not only efficient and knowledgeable about its business, but also seeing a guy being suspended high above with a single rope can be entertaining as well; it was as if I were watching a National Geographic documentary featuring a naturalist climbing giant Redwood trees.

Ward Tree Care is the first place I call when I need tree work done. Chris is incredibly…read moreknowledgeable, and his crew is fast and efficient. I have a huge, very old magnolia tree in my front yard that a main branch snapped off of in the last major snow storm we had. The once-beautiful tree looked awful with a huge hole in the front foliage. Chris skillfully guided his crew in a pruning of the tree that has helped it grow back evenly. Now it is looking great. They have done several pruning projects for me, as well as a couple of tree removals. They do consistently excellent work, and I plan to continue using them in the future. I highly recommend Ward Tree Care for any kind of tree work.

The truth is we paid you $600 and with the $400 to replace the broken radon unit that you promised…read moreto pay for- we are now at $1000 (and we never agreed to just replace the fan. The radon company came out and inspected it and said it needed to be replaced). Please beware- Chuck is not an honest business person. We would have been happy with the job if the radon unit had not been damaged.

Chuck did not complete the work by the date we agreed on. He also always showed up late.read more

I would not use this guy if you want a professional service. He refused to get a permit to park his…read moretruck. He made me come out to my work 3x's. He then showed up unannounced on a Tuesday, disrupting work, yelling at people trying to enter my business, and then he left his wife/partner half way through the job. He took her wallet and phone and basically stressed everyone out and made his problem ours, and we had to frantically try and help her find a place to stay for the night. He did a good job cutting the tree down, but unfortunately, he was not professional, has an obvious anger problem and is a poor communicator. I have 3 other trees that he was going to cut down but when he finished the job, I was out of town, and told him I would pay him upon my return. He demanded payment at once, and then put a lien on my place when I told him I wanted to wait and make sure the job was done completely to my satisfaction upon my return, which was only a few days. If you use him, it's at your own risk...

Great equipment and very capable to take down our trees safely. Couldn't be more pleased.read more

Crew showed up as scheduled and they were fast and efficient. After trimming 2 tall pine trees…read moreaway from my house, they cleaned up the entire front yard, including pine needles that were there before they started. When they finished, the trees looked better than they have since I moved in. Colin most definitely knew what he was doing and took great pride in doing the job well. He went above and beyond and the cost was exactly as quoted. Highly recommend.

I just had a massive tree removed from my yard because it was leaning precariously over my house…read more Always Fair Tree Care gave the lowest bid, they were here early, and took the tree down in less than 4 hours. They cleaned up completely and stacked the wood for me, which they had cut into 16" lengths. These guys are good--I would definitely recommend them.

They completely massacred our tree. I would only recommend this company if you're planning on…read morecomplete removal. It's been over a year, and I still can't go in our backyard without crying. As for the employees of the company, when they saw how distressed I was at their work they laughed. And they continue to laugh at my distress as they packed up all of their equipment and drove off. My husband wrote letter to the company, he actually thought they might care about the results of their work, but he never heard back from them, either. Seriously. There are a number of tree care places in the area and you should choose a different one.

Arborscape has provided us tree service for many years. We love what they do! They are professional…read moreand have done a beautiful job with our landscaping every time.