We called because our sewer was squirting water in the access pit. They were at our house in half…read morean hour. The sewer was snaked and the problem was solved in less an hour. We paid by credit card and they were gone. It wasn't cheep, but for the speed of service, we couldn't fault it. It was worth the money, especially on a cold winter's day.

From start to finish Tom, Anvar, Orlando, and teams were consummate professionals. What started as…read morea presumed cesspool issue was quickly diagnosed as a broken pipe from my home to the primary cesspool, 9 ft below the surface, using years of experience and state of the art equipment. Their kind and practical manner in managing my expectations as a homeowner, made me comfortable with an already difficult situation. They were intent on helping see my problem through resolution and assuring I was satisfied that the work was expertly performed, and at a fair price. This wasn't easy work and I recognize that. They took very good care of me, and left my property in terrific shape when the job was completed. I am a very satisfied customer and would recommend Citywide if you have the unfortunate task of complex waste line work. Thank you Citywide!

He's GREAT! My…read moretoilet blew up the day after closing (!), and Jarrod was highly rated, offered a fair price with quick turn-around, was professional and fun, installed the toilet, and it runs and looks and flushes great. He asked me to buy a valve and I bought the wrong one, BUT HE BROUGHT ONE THAT WORKED, saving me tons of time and saving me from not having a toilet for days, which is a problem! Thank you Jarrod!

He came by within about a half hour of me calling to unclog my shower drain. Reasonably priced.read more

I've used them a few times over the years from main line to washer drain cleaning and never…read moredissapointed. Steve and Kyle are great guys and know their stuff. Hard to find service providers like this these days. Highly recommended.

Steve is a pro who showed up on time and got the job done quickly and efficiently. The price was…read moregood and he was a really nice guy as well. I wouldn't hesitate to recommend his services if you need your main sewer drain line cleared.

Quick response on the phone and getting out to our house to get past a nasty clog…read more These price was right compared to the other places that we called. I have already recommended them to a friend who felt the same.

I've gotta say that these guys are excellent. After getting a 445.00 dollar quote from Roto Rooter…read moreFernando from All Clear came over and took care of our problem within an hour and charged us 200 Dollars for the service. It's hard to find honest businessmen these days especially when you are at their mercy and 3 loads of laundry behind. He was kind, courteous, and explained to me what to do to avoid future problems. If you are in Nassau County, LI and have plumbing issues these guys are for you.

John from JJH Construction was just too awesome. I need to do extension on my house and it was…read moreGod's blessing that I had John as my first subcontractor working on my house. That gave me a lot of confidence to move forward .He did excavation for me and his professional and detailed work came great with his tremendous experiences. His price was reasonableI. I had to leave country for work but I trust him so much to give him full payment even before the job was fully done a week ago. Sure enough it was done perfectly. Thank you very much John, Sean and the helper who cleaned up everything (including leaves blowing).

I had an issue with water in my backyard everytime it rained. I called JJH spoke to them about my…read moreissue and they recommended a drywell system, they came gave me a free estimate and the work started a week later. Couldn't me more happy with the customer service and the work. Now my yard is not flooding and the grass is finally green and has its life back.

Great service promo and efficient Greg was great very precise and friendly…read more Can't wait for next pumping

Angelo and his team are great! Quick and professional. Kevin was extremely patient and answered all…read moreof the questions that I had. Thank you!

DO NOT USE THEM .ITS SCAM. Offer you a lowest quote , and ask you to pay $3000 in cash and didn't…read moreeven solve any problem. Then ask you to redo a new one tank and charge more.

Professional, responded quickly honest Called them after…read moreanother company in Rocky Point tried to rip me off Can't say enough of how great they were

I thought my cesspool was full and clogged, called Joe, the owner of rapid response, and he…read morearranged immediate service and his crew showed up and investigated the cloggage. They found out, that the main drainpipe to the cesspool was completely clogged up and they put in "every" effort to finish the job and unclogged the pipe. Excellent service, very knowledgeable and super hard-working crew. I can only "highly" recommend this company.

From the owner: Rapid Response Cesspool is your go to for all your septic, sewer, drain & grease trap needs with…read morequick response time at affordable rates. Offering 24 hour emergency services 365 days a year. Serving Suffolk & Nassau county with honest and reputable service one client at a time.

Had a Major Main line stoppage in the basement. It was the first time I ever had a main line…read morestoppage since living in the house 33 years . Harold came through and had a difficult time getting the cap off because DEP put the water line directly over it. After much effort he was finally able to get the snake into the line but it drew out roots. To get the line flowing he had to use a Hi Pressure water jet to clean the line. When you have a Brown Water backup in your basement, Call Universal. Harold made sure it was flowing properly before he wrapped it up. He put in extra work but still the price reasonable and the problem was corrected !

We had a cleaning company cleaning my parents house when they noticed that the downstairs tub was…read morefilling up with water. I called 4 companies before Universal and I'm so happy the others didn't pick up their phone. Harold was so responsive and promised to come the same day. He was courteous when he arrived and got right to work. He found the problem right away and removed the clog. Harold and Universal will be our only call in the future

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

David came today to service my central ac unit. Just a great guy so happy that I found him. He's…read morefirst class a gentleman And he is highly skilled.