I'm just delighted with this company. I have a generator…read morethat dates back to 2007, so when I was informed by the installing company that it had bitten the dust I hardly questioned the verdict - it was 18 years old! Today Mr. Hoffman from Gen-Tech came to do an estimate for a new generator. When he saw that I have a generator he advised me it was possible it could be repaired rather than replaced. He then diagnosed the problem, replaced the faulty part, and ran a test to demonstrate that the generator does work! So now I have a working generator again, and at a fraction of the price it would have cost to replace it with a new one! Many thanks to the company, and they will have my business in the future.

Contacted Gen Tech to repair our Generac Generator. Frank from Gen Tech successfully repaired and…read moreserviced the generator noting that the previous company had erred in their diagnosis while using bogus maintenance parts on the generator. Price for the service was reasonable and we thank Frank for restoring the generator! Gen Tech will be our go to generator company!

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

Very professional and customer friendly. Also, took care of coordinating with power company and…read moreother needed services and inspection/code requirements. That saves lots headaches and time for us. Will not hesitate to call him again next time should any electrical problem happens. We give him a 5 star ration.

Won't pick up the phone. I've tried calling four times and each time I get an automated text…read moremessage and refusal to call back. Call me old-fashioned, but if I'm going to have someone in my home performing expensive work, I want to know who I'm working with over a conversation, not robo-texts.

Prompt, informative, reasonable price and professional. Good communication. Highly recommendread more

Follow-up from previous review. Showed up at my house on time to fix my snow blower. Completed…read morerepair in minutes. Asked if some parts could be lubricated (gratis). Everything works great. Every part of my experience with Rebecca and Charles was perfect. Can't recommend them more highly.

Excellent communication and service. Their quote came in several hundred dollars less than our…read moreother quote. We were able to get a next day appointment . They showed up on time and did a great job. Highly recommend

best experience with a contractor! They were on time,…read morecourteous and very neat. Highy reccomend!

My problem with this company was not quality, but value. I was charged $646 (includes tax) for one…read morehour of work. They swapped out an old bathroom exhaust fan for a new one--I provided the fan and it was the same model as the one being replaced. Except for the bill being almost twice what I would consider a fair price, the technician was very professional and seemed to do good work. I contacted on a Thursday and they were able to come out on Monday (there was no emergency, so I didn't press for fast turnaround).

Used them to replace my boiler. They were friendly, worked quietly, did a nice job. Can't complain…read more Price was decent. 0% financing was offered also.

They were thorough with the assessment of my sewer problem. The only ones that inserted a camera in…read morethe drains to see what my issues were. They were also the only ones to come during one of our coldest weeks. They did an amazing job and I haven't had any issues since. It's been over 1 1/2 years. Price was a bit higher than expected but definitely worth it considering what was done. Plus they saved me $2000.

Had Roys install new furnace AC and H/W tank. They stated that there was a national fuel rebate so…read moreI assumed they would complete the form and send it in for me, as other HVAC companies have done in the past for me. They did not, nor did they say anything until I reached out to find out the status, only to find out that the application period for the rebate on my project has expired and I'm not out whatever that rebate would have been. This is just one of many reasons that I will never hire Roys again.

We had an emergency situation with our steam boiler and the team at A G Roehrig & Son was extremely…read moreresponsive. Our boiler needed urgent attention on a Friday and two of their team members called my family to help by phone to extinguish the flames and then one came out within 30 minutes of our problem to stabilize the situation. Then the owner came to our home on Saturday to see how he could assist with the boiler replacement as we have young kids and they knew how important it is to have heat in Buffalo in January! We have only used this company to service our heating system for the last 15+ years. We won't ever use anyone else. I have even used them at my rental property. Super reliable and trustworthy. Highly recommend!

Simply excellent service. Called them to resolve a heating issue. The technician (Kevin) arrived…read moreduring the scheduled time frame and was efficient and professional in resolving the issue. He fully explained what the issue was, fixed the issue, and presented options on how to prevent issues in the future. Would recommend, would call again if needed.

Had a great session with Matt H on our new house design being built in WNY, Matt was extremely easy…read moreto discuss the layout with and Matt pointed out various things that were new in the most recent NEC code. Matt, thanks for your help guiding us through the design and placement of switches, receptacles and fixtures. I walked through the house with Rob today and your crew had everything roughed in and it looked fantastic, tight and clean. (job well done!!!) Jim B.

We used BRC for our new build, they did an amazing job throughout the whole house. After…read morecompletion, we had an issue with a garage outlet, they came and took care of it for free early in the morning before we went to work, really conscientious and thorough. Would highly recommend.