We are thrilled with our new bathroom. Bay State's team was great at communicating with us about…read moreeach aspect of the job, from helping us understand the design process to helping ensure the final touches were right. Clara created the design with me, and Andreina was our project manager. Jimmy, Marcio, and David were careful with our house and with keeping our cat inside. :) They are not cheap, but the quality is excellent. My bathroom is now the only place in my old house with square walls and level floors. The tilework is beautiful as well.

Initial calls for gut kitchen and adjacent bathroom renovation + removal of load bearing wall went…read morewell with Sabrina and Ray - they assured us they have done many similar projects in the area successfully and on time. From the many positive and detailed yelp/google/houzz/angi reviews that had great end result pictures, we were convinced to move forward. Sabrina turned around the estimate for labor and some materials allowance quickly along with separate helpful tiered pricing guidance PDFs for kitchen and bathroom finishes to be purchased separately. Tile guidance was a bit off and a few categories like vanity, counter, mirror, light fixture in bathroom and plumbing for kitchen were missing. Vendors showed us finishes across all price tiers so it took us an extra week to finalize selections. Unfortunately we were told this delayed the project by a month. We were asked to wait on the kitchen design until after the engineering work for removal of the load bearing wall and addition of shear walls. Since we had a choice on the location of the shear walls, we preferred to do the design in tandem. I used cabinets.com to create my own rendering of the kitchen layout we wanted and provided them the full dimensions. The day before the approved structural wall work was to begin they sent their own drawing which had the wrong wall locations. After talking to both David and Dayna we realized her and the designer were not brought up to speed on the engineering work. Dayna then setup a productive Zoom call with the designer directly and we got my drawing to be updated with a few suggestions and required spacing and panels. The biggest mistake in the project came from one of their subcontractors employees who removed the plastic cover over our basement sink and cleaned off tools and plaster in it clogging the drain. Bay State quickly sent the drywall guy back over to unclog it. The project took just under 4 months to complete. Bay State and their subcontractors apart from the sink issue did not cut corners, often went above and beyond, and completed top quality finishes. No up-charge on materials was another big positive. The actual work done by the plumber (Mr Fix-It), electrician (Marcus Quintino), tile guys, drywall guy, cabinets guys, floor guys, and painters (AJA Painting) was excellent and we are very happy with our new space. Marcio was the MVP of their team - always calm, listened attentively to our many questions, provided great suggestions, and constantly asked the subcontractors to clean up. If they forgot, he cleaned up himself. His wife also worked tirelessly all day cleaning up at the end of the project. Things constantly move around and change during construction and it was difficult to get a clear picture of the plan each day. Andreina and at the start Dayna heard from us every week and always answered the phone and tried their best to chase down answers from others and get us the latest information. The billing process is very straightforward and Andreina provided further detail on line items as needed. Jose was always positive and happy to pass along feedback from us to the office when he swung by. Sabrina provided helpful guidance at the start in choosing our cabinets, counters, and hardware. David continually helped move the project along and has ensured everything is to our liking while encouraging us to pass along any punch list items. I would recommend Bay State for their quality of work, integrity, and communication. My main constructive feedback is on the design process and keeping everyone in sync throughout the project on the latest information.

Nick is a master craftsman! I spent 40 years in building management and he is undoubtedly the most…read moreknowledgeable, professional, and detail oriented construction mechanic I've worked with. He installed 6 exterior handrails, along with some interior and exterior trim for us, with everything accomplished beyond our expectations. Communication, promptness, and a commitment to do an overall flawless job at a very reasonable cost distinguishes Nick from all others. Thanks Nick for taking care of us!

Nick is a dependable, great problem solver and does amazing work! Highly recommend them.read more

Ultimately, I didn't end up using their services but they were super helpful and weren't dismissive…read morelike other folks out there. Got them bookmarked for future work.

Just finished replacing two 30 year old fiberglass shower/bath units and could not be more happy…read morewith the results. The crew of Matt, lead carpenter and his assistant Lewis were outstanding. Friendly , professional and very knowledgeable with coming up with solutions for any problems encountered as is likely with 30 year old construction. If considering remodeling and in this area, I highly recommend you make an appointment to meet with Mike (the owner) in Saugus center. The showroom is beautiful and and will help in deciding options. Finally I found the price very fair for the quality of work. Rick M.

I had a burst pipe in the baseboard heating system that created $150,000 worth of damage and lost…read moreproperty. After a Servpro demolition team throughout all the damaged furniture, carpets, wall boards and wall insulation and treated for mold, I started looking to hire a construction company to rebuild: insulation, wall boards, damaged sub flooring, plastering, painting, flooring, and the damaged baseboard heating. Using Yelp and Angie I requested a work proposal and cost estimate from 6 contractors, half of which never got back to me. LB Special Projects owner took time with me to explain the work to be done and answer all my questions. It was clear that he knew his business down to as much details as I wanted to know. His company went beyond the work I requested because they have a high standard of quality. They know you'll be living with the work they do. It's apparent from other reviews that this is a 5 star company. I would add that everyone that worked on restoring my house: carpenters, plumbers, electricians did their work to the same high standard, and were open and helpful to answering my questions I will continue to recommend this company and call upon them for any projects I want done in the future

LB Projects repaired & replaced two staircases for us. They did the work promptly & well & the…read morestaircases are beautiful. We'll hire them again. Thank you!

We asked Alex and his team to cover popcorn ceilings in our new home and put up a 6 different light…read morefixtures, including 2 chandeliers. My husband and I are new homeowners and found Alex to be a true expert, knowledgeable and helpful. He was responsive, communicative, and kind throughout the process. Thankful for Alex and his team!

We recently hired Alex and his team to install new stairs and also to upgrade our backside entryway…read moreto basement and couldn't be happier with the results!! The stairs were installed with precision, the new backside entryway looks stunning, and the workmanship is top-notch. They kept the space clean throughout the process, finished before time, and communicated clearly every step of the way. It's rare to find a company that delivers both quality craftsmanship and outstanding service; I highly recommend Alex and his team to anyone looking for reliable, professional remodelling work.

Great company. Highly recommend their service. Danny is honest and their prices are very fair…read more You're in good hands with Refine Construction.

I recently decided to refinish my basement as it was very old and outdated. When I called Refine…read morethey were very helpful over the phone, and showed up the next day to give me a quote. I mentioned wanting to keep my hot tub room, but I was unsure because of all the water damage in my basement. Danny recommended waterproofing the whole basement to give it longevity and I was very pleased with the idea. When they were finished, I was amazed with the job they did and I will be recommending them to all my friends.

Jeff is terrific!…read more There was a leak in our kitchen which we knew was coming from the only full bath, one flight up. We thought it was the shower. Jeff came in, gave us an estimate for replacing the kitchen ceiling, and we agreed to go ahead, knowing that whatever would have to be fixed in the upstairs bath would cost extra. My husband and I were honestly expecting it would cost another 200% or more. Jeff found the leak (it was the clean water source for the toilet tank and not the shower at all), showed us the problem, and went ahead and fixed it. He redid the kitchen ceiling and painted it, all with minimal disruption to two people who work from home. And the extra cost? It was an additional 33 1/3% (or, an additional one-third added to the initial estimate)! Clean, quiet, professional, fast, smart, I cannot say enough good things about him!

J.L. Stone - competitive pricing, quality service…read more Professional and personable demeanor; creative and thoughtful approach; proficient and exceptional workmanship. Last year, I hired J.L. Stone for an extensive house renovation project, including but not limited to, a kitchen, two bathrooms, and a finished basement. Upon the commendable completion of the project, I can confidently attest to Jeff's skill and expertise, most notably demonstrated in his carefully crafted tile design and excellent carpentry work. Jeff listened patiently, offered helpful suggestions, was agreeable to most requests, and when presented with a challenge, was up to the task. In fact, my favorite feature is the herringbone patterned backsplash in the kitchen, which he meticulously custom-made - a real masterpiece! Overall, my experience working with Jeff was positive, enjoyable, and collaborative. He transformed an old, tired, and ordinary house into a fresh, modern, and remarkable home.

I had a great experience working with Trust Contractors and highly recommend them. Fast response,…read moreaffordable, thorough work, and total peace of mind. They were incredibly quick (responding within the first 45 mins of my Yelp request ) to respond when I discovered a water leak coming from outside. Since the source wasn't obvious (potentially an ice dam, roof issue, etc.), I really appreciated how quickly and thoroughly they assessed the situation. They were able to identify both how far the water had spread inside and pinpoint the exact source of entry from outside. Once the issue was identified, they moved fast to fix it properly. After repairing the exterior source, they took extra precautions inside, treating the affected area to prevent any potential mold, installing new insulation, replacing the ceiling and smoothing everything out, and finishing with a clean paint job. You'd never know there had been an issue as it was repaired well. Jean, in particular, was fantastic to work with. He was very accommodating to my schedule, acted with urgency throughout the entire process, and made a stressful situation feel manageable. He clearly explained the plan, the reasoning behind each step, and made sure I felt confident that the problem was fully resolved. Overall, a smooth, professional, and high-quality experience from start to finish. I wouldn't hesitate to use Trust Contractors again.

Worked with Jean to repaint our house along with a few differing installs. Jean and his team went…read moreabove and beyond in an extremely short time frame. Would highly recommend working with him and his team. Great experience!