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Massage Envy

3.8 (207 reviews)
Open 9:00 am - 8:00 pm
Updated 3 weeks ago

Services - Massage Envy

Massage

Aromatherapy massage

Reflexology massage

2 More Services

Sports massage

Therapeutic massage

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Recommended Reviews - Massage Envy

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Bad customer service (administrative/front desk) and im super easy-going, I rarely complain about customer service anywhere (check my reviews). The first time i went, they were talking bad about a client that had just left and laughing/rolling their eyes at her, which was a big red flag. The front desk people are always strange. They act like they are in high school and also lack charisma and behave awkwardly (blank stares, cold with customers but laughing among eachother). From personal experience, at the front desk they either have attitudes in person or try to demean people over the phone. The last straw is when I had to call and ask why their scheduling system was confusing. Theres always odd issues with scheduling that ive never experienced at the other location or in any other business. Just two weeks ago, My mom and I, who are both members booked an appointment for the same time but only my mom got a reminder so I didnt know if my appointment was still happening. I brushed it off. Today, another issue but now there's an attitude from the front desk girl with the big false lashes that are always falling off and the manager doesn't seem to care that her employee was disrespectful after I let her know that i keep getting confused about the way they schedule stuff. I dont like problems. So Even before i got off the phone with the front desk girl, i said "ok well have a good day, thanks anyways" and she stays silent for a few seconds and hangs up. Note to whoever runs this stuff: Theres no reason to book someone's appointment for a different time after someone cancels, it just creates confusion. After someone cancels, send them a confirmation like most businesses do instead of nothing at all, and link the appointments to the app (cause thats the point of the app) it seems like this stuff is purposeful to get free money from cancellation without having their employees work. Worst location. Looking at the reviews other people go through the same thing.

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1 year ago

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2 years ago

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2 years ago

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6 months ago

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1 year ago

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3 years ago

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1 year ago

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3 years ago

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2 years ago

Joshua was AMAZING!!!! Definitely going back to only him. He definitely knows what he is doing. Great EXPERIENCE

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Massage Envy

Thanks for your high star rating! We truly appreciate your support.

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3 years ago

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2 years ago

Sonia is the best here!! She makes my back feel brand new. I go back to her every time.

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1 year ago

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2 years ago

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3 years ago

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10 months ago

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3 years ago

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3 years ago

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2 years ago

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7 years ago

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3 years ago

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2 years ago

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5 years ago

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4 years ago

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7 years ago

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4 years ago

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5 years ago

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4 years ago

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5 years ago

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7 years ago

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7 years ago

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7 years ago

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4 years ago

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Thanks for your high star rating for Massage Envy - Galleria, Teri!

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5 years ago

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5 years ago

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7 years ago

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5 years ago

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4 years ago

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4 years ago

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14 years ago

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11 years ago

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Ask the Community - Massage Envy

Hello, i was trying to book an appt with ac for 2 hrs but i dont see that option. Please help?

It's better if you call the desk and check for his availability

Just wondering if AC is a female or male?

Hello Sarah, AC is a male. His name is Arnold.

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Review Highlights - Massage Envy

Cassie has performed 2 massages on me and I can't say enough good things about my experience!

Mentioned in 7 reviews

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4.9(12 reviews)
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Customer service - 5/5 - she was very welcoming, kind and an amazing host…read more Jane Massage service - 5/5 Before the massage, I was super stiff and my muscles were very rough. I'm a 5'8 male, medium build. 190 pounds. During the massage (Deep Massage)- She was able to massage the deepest part of my muscles and was able to alleviate the shoulder pain I had. Furthermore she recommended cupping to help with my back stiffness. After the massage - My muscles were sore, and as time progressed, soreness started to become a relaxing feeling. After 24 hours, my back and shoulders feel good. Better mobility, less shoulder popping. Definetly slept like a rock. Experience with other massage places. - I normally don't like massages because it feels like a waste. To me, it feels like an overpriced skin rub. Jane massage, is 100% worth it.

I did a search on yelp to find a good massage place and it led me to here. So, it is like most…read moreAsian owned where they just take ya on in and start on you, no questions etc. She worked on my whole body and also used hot stones, which was nice. Even walked on me. But she did ask if it was ok and I could only handle the buttocks and thigh, not my back. I didn't really like their massage tables, as they are not the kind with the head rest but just a whole to stick your face in, so it was a bit rough on my chin and when she was massaging my upper back it put pressure on my neck that was not comfortable. Also, I really don't like her payment system, as I had to send through Zelle, but not that big of a deal. Price wise was good. 90 minutes for $120

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Massage Envy - massage - Updated May 2026

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