Yes, the owner needs some customer service education.... See other reviews regarding this man. I called well after they were to have opened and no answer, no answer service. When I arrived at my booked appointment they were had no massage person for me. Very poor business practices ! read more

I went in because I slept funny and wanted to get a 30 minute chair massage to help massage out my neck, that man touched me in ways I did not know I needed to be touched! I feel so good after that I cannot wait to go back and do a full body massage next time. read more

When in Vegas I always stop here for a good foot & body massage best to call first to make an appointment

Absolutely not! The lady at the front desk with the eyeglasses is an absolute terror. I use to come here all the time and to be quite frank I over looked her bad attitude for quite some time but not anymore. I'm tired of giving my money to businesses that care nothing about customer treatment. They lost a loyal customer. I found a new massage place and I will never return to feet first ! read more

I called late on a Friday evening hoping they had time for 2... Got us is quickly. Amazing service for a quick tune up on our travels! Chair and feet massage was awesome! read more

Had to update that Lucy my favorite, is not working there anymore. Quality foot massage everytime I have been there. It is a good price for the foot massage but there is alot of noise coming in from the mall area. You could always just relax with earbuds in. read more

The only place I go when I need a good foot massage or massage in general that is handling located at the Galleria. Perfect for after a long day of shopping. read more

I got a foot massage and a chair massage. The foot massage was ok. I've had better. The chair massage was mediocre at best. They have 2 chairs. I was asked to sit in the smaller one and after 5 minutes I stood up because the part you sit on was too small and it was digging into the back of my thigh. I was moved to the larger chair and the masseuse either didn't know how to adjust the chair to my height or didn't want to do it. My face was literally on the hardware at the bottom of the part that you're supposed to put your face in. I will not go back and waste my $ on a mediocre massage. Save your money. I don't recommend this place. read more

This was a disappointed day.... first off I would've never chose this place. It was the gift card that was given to me and I have been trying to call set up appointment for the whole week. Could never get a hold of anybody so I went down there after work 6 o'clock, the police was empty. The lady I guess who managed it was not very customer service orientated to say the lease. I tried to explain to her my frustrations they offered to do the massage on the spot and it wasn't really prepared, but I figured I didn't wanna go all the way down there again and waste my time at any rate ..... they take you in this room and it male and female and you're taking off all of your clothes pretty much an open area I didn't felt uncomfortable with that but try to do my best to stay positive and enjoy a massage but I gotta tell you it's one of the worst massages I ever had and the other problem with that location is it's it's in the mall and it's open concept so you can hear all of the baby screaming and people talking in the mall or you're trying to relax and get a massage the masseuse person a gentleman no English so it's hard to communicate and I'm just glad that it's over with never recommend it had to say, but it's true. I have to be transparent. read more

I recently had spine surgery and one of the side effects is not being able to walk properly. I'm having to use a cane to walk because my right leg lost strength and both feet are swollen and sore. My orthopedic surgeon recommended massage therapy to promote blood flow in my lower extremities. I can honestly say that after one 60 minute session, I am feeling much better. My feet are less sore and the pain has decreased. I'm planning on going back next week for a second session. Fingers crossed, but feeling optimistic. read more

I won't be going here anymore after a waste of $35. Do not go here and save your money! The masseuse all he did was push his hands down on your back with no effort and used his elbow to press your back to where it hurts. It really was terrible. I will never go back here and don't waste your money going here. O basically gave them $35 for doing nothing. read more

The manager refused to honor a gift card that was still valid according to the consumer protection act of 2019. When I brought that up to the owner, he was a total jerk on the phone and said he did not care about the Federal act, and to go somewhere else. My friend paid good money for the gift card, and I cannot patronize a business that is so unethical and not honoring of federal law. read more

I went in for their chair massage service but as I was checking out the lady tells me $10 tip. I was planning on that amount in the first place but I feel that you're telling me how much to tip just not right. They should have a timer so the person knows they're not being ripped off on the minutes. read more

I booked an appt with a certain therapist because I've had her before and she was amazing!! I get here and told someone has to do it because she is the manager and can't take work from others since the owner will see it on camera. The massage was good. Business practice is not. If someone is not allowed to do a massage then don't have them as an option to book! read more

Ill give this place a one star because the owner or manager told me to leave tip. I gave the person that massage me a tip for her good work before I was told but I do not need to be told by the tall woman with glasses to leave a tip. You get tipped based on how well you do this is not a godd@amn restaurant. Beware of the tall lady with glasses. read more

Lady at front asked for a tip and then the massager was tickling me the entire time so not recommended

Honestly keep having bad experiences here. Either they don't honor the appointment time you made, the massage is so gentle it does nothing, or they short you on time. Overall disappointed and looking for a new massage place. read more

For the past 3 years, my wife and I, along with her cousin have been visiting Las Vegas every 6 months (March and October) for our Birthdays and we stopped by every time. I stumbled upon Feet First while waiting for my wife while she shopped there at the mall 3 years ago and decided to try a Feet massage/Full body combo. I felt so good after my session that my wife and her cousin wanted to try it out and took advantage of the available time slots that were available at the time. They too, walked out of there very invigorated and relaxed. We now book our appointments before we leave for our 6 month trips to Las Vegas. I've even referred a couple of my co workers who now also stop by while they visit the 9th Island. I've read a couple of reviews that were not as positive as ours, but I can only speak of what we've experienced. Looking forward to our next visit in October 2023. read more

I love this place! It's quiet and the massages are really good. Great prices as well.

Ok I don't know how I have never seen or heard of this place!!! I called And spoke with Sunny (sonny), not sure of spelling . I digress...very accommodating and fantastic service. I got a foot massage and shoulder massage by Chris 5 service for sure! I was in the front area and it was clean and they are definitely sanitizing and taking extras steps to ensure everyone is safe and comfortable in their salon. read more

I tried this place out because my parents talks highly of them. My son and I got the combo massage. Everything was fine until they have u face down. They don't move the sheet that covers the face hole. As the therapist massaged, I was suffocating cause the sheet was stink like they never changed the sheet. I was smelling someone else's sweat. I know cause the lady next to us just left, and someone else laid there. GROSS!!! Overall, I liked the foot massage. read more

The ambiance, customer service, and price was good. The 30 minute foot massage was incredible and much needed. I'd definitely go back!

This place is great! It's always good to be able to let the kids play in the play area here at the mall while you get a good foot massage! And to top it off to do a great job read more

Feet First - Massage Near Me - Henderson, Nevada

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I received a gift certificate last year to be used during 2020, but because of the pandemic, I did not use. I called the business to see if they could extend the expiration date due to the unfortunate conditions of the pandemic and they refused, needless to say they could only give us through the month of January 2021 to use with an additional $25 dollar charge.... I can understand the issues small business are having due to the pandemic, but precisely under the current conditions they should think about gaining customers rather than loosing customers.. I think they should have been more flexible on allowing me to use the already paid services certificate.... Shame on you!!!! read more

I've been here several times for a 45 min massage and have nothing but good things to say about the massage. Working as a baker my back, shoulders and neck always are tight and knots everywhere! The pressure is hard but it's totally what I need... then they follow up with the hot stones (and boy are they hot). Very much worth a dollar a minute... I will definitely be back read more

It's Customer Service, the tall Asian girl with glasses, took her time coming out but was told she was in the bathroom by one of the massage therapist. It took her long before the therapist had to go back and tell her I was there waiting for service. Then before I left after getting a good service from Linda who massaged me, that I asked the Asian tall girl as she sounded a little rude like getting upset I had to ask her again the question like she didn't understand. read more

My wife and I walked up, pulled a brochure from the entry and checked the prices... and my wife was going to get a 90min massage. Seemed reasonable and a fair enough value. My wife wanted to go to the restroom first, so before we left to make a restroom stop at Kohls, I walked in and asked the lady behind the counter if they had any specials. She smugly said "no, why would you ask me that?" To which I responded "Because my wife wants a massage and I am curious if you have any specials today." The lady RUDELY said "no, this is not the holidays". I said ok- and we left. Obviously not the kind of people that you want to go to for any kind of positive experience, let alone a relaxing experience. read more

The ambiance is not great, being in a mall by where the kids play and scream makes it hard to relax. I wanted a full body massage, but realized this wouldn't be possible, given that all the spots are in a single space. The spot I really wanted worked on was under where my sports bra sits, the closest we got to that was getting my shirt and bra moved up and a towel shoved under, so as to not get the massage oil on my clothes. Which quite honestly, was not comfortable and did not allow for her to really get my shoulders at all. I was never asked how the pressure was and quite honestly I couldn't really even feel when she was "massaging" my by body. This was by far one of the biggest wastes of cash I have ever spent and sadly was a terrible one year gift for my boyfriend (sorry babe, next time we will go to massage 1 or massage well). After getting his head crushed because the masseuse couldn't really reach his back to massage him, and having a few uh oh moments when the masseuse would smack his legs after massaging, almost smacking more than just his legs....... Quite honestly I will never be going back here or recommending this place to anyone. Massage well on West Sahara is a great place to go, I know it's a drive, but you'll get your moneys worth and they actually massage you. Or massage 1 for something closer, they are beyond phenomenal in service and standard. read more

Very clean, air circulation was good-very important these days.... Massage was excellent.

Ny go to place when in Vegas for a massage while my wife goes shopping. Let them know if they need to go more firm because they do not really know or ask. read more

best foot massage ever. I had a massage at a previous place that was crap. Stumbled upon this place, and it was fantastic. 1hr of the best foot massage ever! read more

Terrible massage. Light pressure when I said I needed very deep. Massaged every place except where I needed it most !!!! I would not recommend this place !!!! read more

Had a gift certificate for here which unfortunately expired January 13th 2021. The placed was closed due to Covid for 4 months. After asking if they would still honor it, since money was paid, they refused. There is an assembly bill that protects consumers from these things. Assembly bill 279. Spoke with the manager who laughed at us and told us he would not do anything about it. Laughing at a customer is not good customer service. We didn't want money, just a 30 minute foot massage. The lady that we spoke with in the beginning didn't care either. They got our money and we got nothing. That's one of the problems with today's society. We are not " all in this together", rather "get what you can get at others expense!" Will never go there again and will tell everyone I know about our experience. read more

kevin is god sent!!! amazing :). i will be returning just to him! he even cracked my back!

I always come here for a foot massage. Everyone is super nice and they all do an excellent job. Normally I only allow men to work on my feet simply because they are generally stronger than women, but here, the women are equally as strong!! Love it here. Nice, clean, relaxing place. read more

If you're looking for an amazing foot massage - go here! I got the 60 min. And It goes by so fast but It was amazing and so worth It! Will be back for sure. read more

Stopped here on a whim with no appt and they got me in the chair massage immediately. It was AWESOME! I am picky about massages but I loved every second of this one!! I know it's a foot massage place, but their chair massages are great too!! Great for anyone with shoulder tension. read more

Love this place and the therapists!! I went in today for a full body massage and it was pure heaven!! The ambiance has changed dramatically since they have relocated to a quieter area in the mall. Very quiet, peaceful, relaxing music. What a treat!!! read more

This is down the street where I live in Henderson. But there are tons of places like this and even better and cheaper in Chinatown and much gnarlier massage. But if you are close by this place and need a quick massage sure why not. The receptionist is super nice but the massage ( I did the chair one for 30 min ) wellllllll... the guy can do better . My granny can massage my back with more strength than this guy. But I can't complain, they know pressure points than Grammy does. I will not come back here anymore not because they are not good. I can just get more for my money in other foots spas around town . So go for it if you need a quick quick fix on your neck and back and shoulders. So happy spa massaging! :) read more

These people are amazing. We were at the truck show AAPEX and walked like 4 hours, I found them on Yelp got here We took 60 min. Feet massage and God it was great they deserve 5 star. read more

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