I had a full body scrub and a facial. I must say it was amazing. It was so relaxing…read more I enjoyed every minute. I'll definitely return to this place. Allesandra was awesome Mahalo

As I closed out my birthday month, I decided to treat myself to a day spa package. I knew I didn't…read morewant to visit a resort property for this, so I looked into more local, boutique spa experiences and found Loam. I'm so happy I came across this business because what a treat the services were! Staff were very helpful and communicative from the point of booking the appointment until I departed after the services. I got the Ground to Glow package which included a 50-minute fusion Thai massage with Maydelin, a 50-minute custom facial, and a 50-minute body scrub. Each therapist was attentive to my requests and needs, ensuring they were tender with any sensitive areas and focused on any problem or pain areas. The woman who provided my facial was so knowledgeable and friendly. She made helpful recommendations about my regimen. All the treatments left me feeling so serene, relaxed, and rejuvenated. And to cap it all off, the space itself is so tranquil and beautiful! It seems unassuming from the outside given it's tucked in a strip mall, but the moment you step through the front door, you're transported. The space is quiet and outfitted in shades of beige. Staff ensure the volume is kept at a minimum out of respect for everyone, and every service space I stepped into, including the bathroom, was so clean and just gorgeous. I wish I could justify such services regularly in my budget, but I will definitely be back soon!

Fantastic experience for Mother's Day! My husband booked me a massage with Noel. Noel was…read moreprofessional and courteous. Hands down the best massage I've ever had! He gave stellar tips about stretching certain areas of focus. Afterwards, I added the 45 minutes in the salt cave. It was super relaxing that I took a little snooze. Highly recommend for anyone needing a little TLC.

Self care! You find…read morethat sometimes you put others first and yourself last. It's not always good self care. After a long long last year, a special relationship has evolved and emerged as a true result of being able to love and respect one other . The joy that we can offer we were able to share as a "couple!" This is huge and a great commitment and feeling. We booked the couples massage here at Salt where you get a massage in a room together. It's really tranquil. The best of all things . We get to destress together and get rid of unwarranted and unnecessary distractions. You can think after a real session of self care. It reopens your eyes and refocuses the self. When the self is present it's able to be kind and calm and spread more hope and positivity to others. Let your light shine and be happy. You need to keep your self care up. This was so relaxing and refreshing. The peace and quiet that my mind felt and let old go . What happened last week it's all gone. New energy and life ! Here we go. Thank you to the staff here you were amazing and oh so busy . You handle the work and pressure so well. The team is amazing. Sometimes we need to be reminded of our greatness and how amazing that we are. Like the team here. They never miss a beat.

Nicole did my facial and she was great: very careful and friendly. The place is nice and quiet and…read moreyou get personalized service at a great value.

Had a great experience here, came for my first facial. She was gentle, it was relaxing, and my skin…read morefelt smooth after. I was hoping for some recommendations on how to continue with a skin care routine or other procedures to try. I would have made a follow up appointment but unsure what to choose.

I came in yesterday for the first time. My boyfriend…read morepurchased me a gift card for Mother's Day. $129 full body 50 min massage. $30 salt room. Upon walking in it is gorgeous in this place. They do sell Eminence products, which I love. The massage room is beautiful and it only got better my masseuse he was very kind and during the massage targeted areas greatly. Day after I'm feeling wonderful. I had yet to experience a salt room, it was so calming and peaceful. I will definitely be back next month.

I've been a customer of Lapis & Oak for 3 years and, unfortunately, feel compelled to leave this…read morereview. A business shouldn't only be measured by its positive experiences, but also by how it handles mistakes. After a great massage focused on a problem area, I booked a follow-up appointment with the Associate before leaving. As the date approached, I received no communication, so I called only to be told there was no record of my booking. Then, a month later (on the same date I had originally booked), I received a call from the manager, Karina, asking why I had missed my appointment. I explained the prior issue and that no appointment existed on my end. A week later, Karina called again to say they would "courtesy waive" a no-show fee. I reiterated that there should be no fee at all, as I never booked that date. I also explained an Associate never called me as they usually do to confirm the appointment and asked if their approach had changed. She responded that she needed to pay her employee and close her books, which missed the point entirely. She also mentioned an email had been sent - I later found it in my junk folder, but I had no reason to look there for an appointment I didn't make. Had I seen it, I would have contacted them to correct their error. While I've had positive experiences at Lapis & Oak, I'm disappointed in how this situation was handled. I understand mistakes happen, and I'll take steps like booking directly through their website rather than with a person and checking junk folders more often. However, what I find most frustrating and the reason for this review, is the lack of accountability and the tendency to shift blame onto the customer.

My wife and I visited Lapis Spa in Las Vegas twice this past weekend, and it was one of the most…read morerelaxing parts of our trip. We used the sauna, steam room, jacuzzi, and locker room facilities, and everything was consistently clean, peaceful, and well-maintained. My wife had a deep tissue massage and said it was excellent. I even got a pedicure, which was great as well. Even though I don't remember everyone's names, every staff member we interacted with was friendly, pleasant, and incredibly helpful. They really helped make our weekend feel relaxing and stress-free. If we stay again at the Hilton Grand Vacations Club Elara, we will definitely return to Lapis Spa inside Planet Hollywood. Highly recommend for anyone looking to unwind while in Las Vegas.

This is less of a traditional spa and more of a day club experience. It is likely one of the…read morelargest spa facilities I have been in, with a wide range of amenities and plenty to do throughout the day. If you are looking for an all-day experience with activities and energy, it definitely delivers. That said, the coed areas can get quite loud, especially on weekends. It can feel more social and high-energy than relaxing. Even during a massage, noise from the main areas can carry through, which takes away from the overall experience. The staff was friendly and welcoming, and there is no shortage of things to explore. Overall, it is a unique experience, but if you are expecting a quiet, traditional spa environment, this may not fully meet those expectations.

My favorite spa in Vegas!! Great locals discount at 20% off. Gorgeous property with comforting…read moreresort style ambience. The staff is very friendly I typically get their 80 min recovery massage and it never disappoints. Very relaxing ladies locker area with steam room, sauna and jacuzzi. The showers are always clean. The private spa pool area makes you feel like a VIP all day long 5 star!

So sad. We have…read morebeen fans of GVR and their spa since 2016. Unfortunately the Spa has gone downhill since Covid. Employees seem unhappy. When asking to speak to management about broken amenities or the faulty system they have had for years to book an appointment, they are either unavailable or act extremely disinterested and un-accommodating. My wife received two facials recently and was left unimpressed and with a headache from the artificial fragrances of the products. We will be taking our business elsewhere moving forward.

Luis was excellent! I had the NOW 80 and was very relaxed. I will be booking with him in the…read morefuture!

Came in for a 50 minute massage. They had a promo for $35 off first time customers. Vibe is very…read moreBoho-ish with ocean sounds playing in the background. Closed my eyes and transported my thoughts to some island vacay. Definitely needed and necessary. My tech had me snoring in 10min. Will be back to check out their membership packages.

First manicure with Kristina…read more Very friendly and personable. Didnt know what to expect but she made me feel comfortable. Quick and efficient. Any treatment gives you access to the coed spa. Def looks like it could have a peaceful vibe but too many people wandering. I'd still go again.

Seems to need some updating. Hat tub was just lukewarm and the cold tub was not that cold…read more There are two steam tools which were great, and so was the red-light hot room. Hopefully it was just a fluke.

Just had the best massages we've had in a very long time (might be the best). Ethan and Gaby were…read moreprofessional, friendly, and really did an amazing job. As locals, we love coming here and enjoying the couples area. We had the whole area to ourselves for two hours. 20% off for locals, don't forget to tip. Will be back and will be asking for Ethan and Gabby. Thank you!

We checked in at South Point Hitel and Casino. We finally decided to get a one pass to try the spa…read moreand ended up with my sister getting a gift card to try their massages. The spa is typically a spa when you go to any spa. Staff was very helpful.

Call to book directly and ask them not to switch your massage therapist. Normally, you should…read morereceive a courtesy call if a change is made, but that hasn't been my experience here. According to Zen Massage, new clients are given the lowest priority, which is disappointing. I've been to many massage places in town and haven't run into this issue elsewhere. Unfortunately, when I booked online again, I expected to see the therapist listed in my confirmation but was assigned someone else. I mentioned this problem in my previous review, and the reply I received said it shouldn't be happening. Yet it did again--this time I scheduled with Alma and was switched to Perla.

Updated review I…read morewent in for a Swedish massage and haven't been to this location is awhile. However every time the massage was phenomenal and I walked out feeling amazing. This time I do feel the massage was just ok. I feel like the areas that I advised were my areas of issue were given much attention too. I will ensure to request a different therapist next time.