I came in yesterday for the first time. My boyfriend…read morepurchased me a gift card for Mother's Day. $129 full body 50 min massage. $30 salt room. Upon walking in it is gorgeous in this place. They do sell Eminence products, which I love. The massage room is beautiful and it only got better my masseuse he was very kind and during the massage targeted areas greatly. Day after I'm feeling wonderful. I had yet to experience a salt room, it was so calming and peaceful. I will definitely be back next month.

I've been a customer of Lapis & Oak for 3 years and, unfortunately, feel compelled to leave this…read morereview. A business shouldn't only be measured by its positive experiences, but also by how it handles mistakes. After a great massage focused on a problem area, I booked a follow-up appointment with the Associate before leaving. As the date approached, I received no communication, so I called only to be told there was no record of my booking. Then, a month later (on the same date I had originally booked), I received a call from the manager, Karina, asking why I had missed my appointment. I explained the prior issue and that no appointment existed on my end. A week later, Karina called again to say they would "courtesy waive" a no-show fee. I reiterated that there should be no fee at all, as I never booked that date. I also explained an Associate never called me as they usually do to confirm the appointment and asked if their approach had changed. She responded that she needed to pay her employee and close her books, which missed the point entirely. She also mentioned an email had been sent - I later found it in my junk folder, but I had no reason to look there for an appointment I didn't make. Had I seen it, I would have contacted them to correct their error. While I've had positive experiences at Lapis & Oak, I'm disappointed in how this situation was handled. I understand mistakes happen, and I'll take steps like booking directly through their website rather than with a person and checking junk folders more often. However, what I find most frustrating and the reason for this review, is the lack of accountability and the tendency to shift blame onto the customer.

Been to Southpoint hotel many times but never knew there was a spa. Small compared to strip hotels,…read morebut found it clean, and had steam, Sauna, fragrance showers , hot tub, cooling pool, quiet room with minimal snacks, drinks , TV. Both male and female sides. Day pass for guests $30 with all day in and out privileges. Massages and facials available. Swedish Massage 50 min. $150. As of September 2025 I will be back.

Currently closed for renovations as of 7/31/2026. I would…read morelove to try this spot when they open back up!

Alessandra is my esthetician. She's very nice and has great skills. Ask for her. Highly Recommended!read more

My mom was visiting from out of town and wanted to make her weekend a spa weekend. Because of…read morepregnancy, I was limited to taking only prenatal massages, so I looked up all the highly-rated places in Las Vegas and LOAM came up. It was easy to look over their services on their website, but to ensure my mom and I could do our massages together at the same time, I found calling them was much better. I had booked the 50-minute Prenatal Massage and my mom booked the 50-minute Thai LOAM Massage with a 50% reservation fee. We were required to show up 10 minutes before our appointments to fill out a waiver and survey, change out of our clothes, and get situated on the massage bed. We were originally going to be in separate rooms but they asked if it was okay to put us in the couples' room; not a problem. They set up my bed with the pregnancy wedge for my belly, and it was pretty comfortable. The only complaint I had was that I had a hard time breathing through the little head hole as they layered a lot of white sheets on top of the bed and made the hole smaller and stifling. I found myself having to breathe through my mouth but it was tolerable. For prenatal massages, they only offer light and medium pressure. However, in certain areas I did feel like I got deep pressure especially in my shoulders as I had a few knots and tightness there. Katie/Kathy was my masseuse and she knew exactly how to work out those kinks while still making the experience comfortable for a pregnant person. I still felt like I got deep tissue massage on my shoulders despite the prenatal massage policy of being at maximum medium pressure. My mom said she found her massage relaxing and loved her experience at LOAM. They gave us water cups at checkout and we left feeling pretty relaxed. I did have a bit of shoulder soreness for 2 days afterwards but that is to be expected for getting the incessant knots out of my back--shoutout to Katie/Kathy! Overall, I highly recommend LOAM for their prenatal massages!

I used to go here to get my hair done, but it started getting expensive so I switched to…read moreSouthpoint. Southpoint is remodeling for the next three months, so I took the plunge and booked here for my hair color and cut. They do offer a 20% discount to locals, so that helps with the cost. Dena did my hair and did an amazing job. I forgot how beautiful this facility is compared to Southpoint and I feel like it is worth the extra 20 dollars or so to get this upgraded experience. I am pretty sure I will be back now...plus Dena is just terrific!!!

Came here for the first time because of their black Friday week deal (buy one get one free spa…read moreamenities pass). For me, this is the only way these spa amenities are worth it. I got two passes for $50, so $25 per pass, which is reasonable, but if the deal wasn't going on, $50 is way too much for day usage of a shower, sauna, steam room, hot tub, cold tub, gym, and some light snacks. Now, I will say the facilities are nice and actually in working condition, unlike the facilities at the Green Valley Ranch spa, but the grounds were also a lot smaller and didn't include the use of the pool, though maybe that's just because it was closed due to it being winter (the Green Valley Ranch spa has it's own private pool as well as a hot tub which both sexes can use). The hot tub was hot but not unbearable as was the cold tub. Don't get it confused with a cold plunge, as it didn't get anywhere near as cold as one of those gets, but it was still very nice and a good way to cool down from the incredibly hot steam room. The men's area was spotless and the staff were incredibly kind and attentive. The men's snack area included complimentary water, chocolate covered blueberries, pretzels, granola, tea, and two juices. I will be coming back here to utilize my other pass but I don't think I would ever pay the full $50 to come here.

I come here every few weeks for foot reflexology and highly recommend them! It's super clean and…read moreambiance is nice!

This was my second visit in a few months, and the service has been consistent both times; we…read morethoroughly enjoyed our massages. When you arrive, just take the elevator up to the reception area, where you're greeted with friendly smiles and offered water. While the staff has limited English, it hasn't been an issue for me since I book my appointments with an English-speaking coordinator who lets them know what I need ahead of time. The facility itself is large and very clean, including the restrooms. The massages were absolutely wonderful, and both times I felt the extra $10 for the body scrub was well worth it. We shared a room with friends, which I didn't mind, and I made sure to set the tone early by politely asking for silence; they were very respectful of that. My only real complaint is that the massage bed squeaked throughout the session the second time around, which drove me a bit crazy. I eventually managed to tune it out and relax, but I definitely wouldn't want to hear that again. I also wish they offered tea, but that's just a minor preference. Overall, for the price, I'm very happy, just be sure to confirm the pricing ahead of time! I enjoy the 90 minutes of bliss. I request the deep pressure and it's solid.

My husband and I have gone here many times for massages. They are excellent at finding all those…read moreknots and sore areas. The stretching at the end is the icing on the cake. Very affordable. Highly recommend.

I had an absolutely terrible experience here and will never be back. I came in experiencing a great…read moredeal of pain and was barely mobile. My girlfriend was kind enough to book and prepay for a 90-minute deep tissue massage for me, and decided to book one for herself at the same time. The first 45 minutes were spot on. The original masseuse found the knots in my back, neck, shoulders, and left hip and went straight to work. But midway through the session, someone else entered the room and took over without warning. First off, her hands were freezing. Second, she was completely worthless--zero pressure, no deep tissue work at all, just loads of oil and light rubbing. She "worked" on my right leg, but did absolutely nothing to address the muscle tension. By the end of the session, I was drenched in oil and literally walking with a limp because my left leg had been properly massaged by the first person, but my right leg received zero actual treatment. To make matters worse, when my girlfriend (who had the same masseuse for her entire session) approached the manager about why my therapist was switched, the manager's excuse was: "Oh, because it was her turn." No apology whatsoever. The manager just casually said, "When he comes back, he can request the full session be with the original masseuse." There will not be a next time. Terrible customer service, zero care for a client in pain, and completely unprofessional management. I would never recommend Thai Spa on Eastern Ave.

Everybody's kind and their rooms are so nice neat clean the stuff for nice and nothing is broken…read morefrom there. They have a store and the pools clean.

My wife and I visited Lapis Spa in Las Vegas twice this past weekend, and it was one of the most…read morerelaxing parts of our trip. We used the sauna, steam room, jacuzzi, and locker room facilities, and everything was consistently clean, peaceful, and well-maintained. My wife had a deep tissue massage and said it was excellent. I even got a pedicure, which was great as well. Even though I don't remember everyone's names, every staff member we interacted with was friendly, pleasant, and incredibly helpful. They really helped make our weekend feel relaxing and stress-free. If we stay again at the Hilton Grand Vacations Club Elara, we will definitely return to Lapis Spa inside Planet Hollywood. Highly recommend for anyone looking to unwind while in Las Vegas.

I wasn't feeling very well when I arrived at the spa because I'm hypoglycemic and my sugar was…read moredropping quickly, but I didn't want to cancel and be charged. I am so grateful that I was paired with Raven. She immediately noticed I wasn't feeling my best, got me some juice, and helped me get my sugar back on track. Raven made me feel safe, comfortable, and completely at ease. Not only was the massage amazing, but the conversation and her genuine care truly stood out. She went above and beyond, and I can honestly say I will be returning to this spa because of her. Thank you, Raven, for your kindness and for turning my day around. You are truly wonderful.

Went to CasaBlanca Spa for a birthday treat and enjoyed myself. The spa was nice and quiet, and had…read morea private pool (not heated), a relaxing room, and a steam room. I had a facial and Swedish massage. both services went well and I felt very relaxed and pampered. Unfortunately I was unknowingly allergic to a product use during my facial and had dermatitis for a couple days afterwards which was a bummer. overall the experience was okay, not the greatest I've been to but they have the basics. Don't expect anything super extravagant here. Also steam rooms are co-ed so be aware if you're not comfy with that sort of thing. The staff were kind and attentive, and I think prices were reasonable as well.