BEWARE .....do not let Kristy (Christina Rowland) do your hair. I paid $300 for highlights, roots, and a trim, plus a $60 tip. She messed up my hair so bad and caused my scalp to scab and hair to fall out. After my appointment, I noticed a noticeable dark stripe and uneven coloring along my front hairline, she told me I could remove it at home with make up remover. I tried removing it once I got home and realized it was permanent, so I contacted Kristy immediately and returned multiple times over the next two days for corrective services. She made 3 attempts in two days to correct the issue, she still couldn't fix it and my scalp became irritated from the repeated processing. By this point, I no longer felt comfortable allowing the same stylist to continue working on my hair. So I called the salon and requested a refund and a correction by a different stylist , explaining that I had already spent many hours returning for corrections and had lost confidence and trust in Kristy to do my hair. I asked the salon if another stylist could evaluate or correct the work but I was later informed that kristy is an independent contractor and that any resolution would need to be handled directly with her. They didn't offer any help, only wished me luck. I am posting photos so others can decide for themselves. My experience was frustrating, time-consuming, and expensive, and I ultimately did not receive the result I paid for. Now I am taking legal action. Completely unprofessional when a person has to utilize ChatGPT to communicate with clients after getting paid for services that they could not deliver on. Pictures are below. There is one Screenshot from escape, the rest of the screenshots are between me and Kristy read more

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Went in with a HORRIBLE lower back problem ... and received the best deep tissue massage ever by Jessica. Thank you so much for helping me relieve some pain I hope to see you again soon! read more

Everything went great. I was greeted at the door immediately. The place was clean and the staff was friendly. read more

Escape Salon And Spa - Products they have for sale. - Day Spas Near Me - Henderson, Nevada

I haven't tried a new salon in about 5 years so I was scared to try someone new. I made an appointment with Makayla. This salon is easy to find and it's much bigger than I thought it would be. Makayla was very sweet and fun to talk with. She was professional and very thorough when explaining every step she was taking on my hair. It was so relaxing getting shampooed by her. I would recommend her to anyone looking to get their hair done! read more

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I had a lot of ClassPass credits and not a lot of time to use them. I realized in the hustle of the holiday season. I really needed a relaxing massage. I found availability for the very next day. I don't think i've ever been able to book a massage on ClassPass- so I was very excited. This business is located at the very end of the strip mall.The sign is a little faint. It was kind of hard to read. I'm very pleased with the services that I received from Lisa. It was an incredible hour and she melted all my stress away. The front desk area has lots of cute shopping opportunities with great products. I could definitely see myself coming back here again. read more

I loved my facial today! As soon as I walked in, the ambiance was so cute and Jessica was so friendly checking me in (and helping me at the end!) my facialist Megan was AMAZING!! So welcoming and informative about my skin and what she was doing. Her massages were so relaxing and felt wonderful. My skin is glowing now! I bought some moisturizer when I left and there were all sorts of great things for sale up front. I will definitely be back to see Megan! Loved my experience. Highly recommend! read more

Megan, who is the aesthetician here, is very friendly and personable and knows how to take care of you.

Was excited to finally get to use my gift card on a haircut and was happy that they had an available appointment. Was looking forward to treating myself at the salon. Was not told it was a "squeeze in" as the stylist called it. I was told that she didn't have time to blow dry my hair. She didn't even wash it. Even after I told her I was at the gym and didn't wash my hair. I told her I was not told they were "squeezing" me in...and the stylist Kaylee said she had a cancellation so "i lucked out". So not a squeeze in. I checked in at 2:15 and was done by 2:35. I was charged $55 for my haircut. First of all, I have never been anywhere where my hair wasn't washed first. Great clips washes my hair. But at this "salon" it was sprayed with water. Barely any hair was cut. I did ask to do a trim and clean the layers and frame the face. The hair on the floor was evident that not too much was done. At this point I just wanted to leave. No I didn't say anything. All I know is i completely wasted my gift card, and I will not be back here. It was a haircut worth what myself paid for after the card which was $5. read more

Such a great spot. Everyone is so friendly!! The facials and massages are the best in Vegas! read more

Barbara & Annabelle were amazing! I started with a massage from Barbara, and she was so personable -- the pressure was absolutely perfect. Then I had a facial with Annabelle, and my skin has been glowing ever since. I felt comfortable, relaxed, and genuinely cared for throughout the entire experience. Highly recommend! read more

Lisa was amazing with massage, absolutely loved her! Definitely recommended and must need for relaxation!

Megan was absolutely amazing, right product recommendation and always giving me extra time . Love my facial with Megan

Meghan was amazing! I had a great time even if it was a short session. She's very kind and gentle. Thank you so much.

Escape Salon And Spa was great. Jenna was so amazing, attentive to the tense spots. She was very professional. I will definitely be back to see her. read more

Amazing massage and Adda was able to target my problem areas. Had an incredible experience

I loved my perm ! Chris is amazing !! Go see her ! You won't regret it !! The place is clean and friendly .

Update - my experiences here continue to be top notch. Particularly I need to recommend Anabel who has been in charge of my facial treatments the last few months leaving my skin feeling amazing. I promised 2025 would be the year I stop gatekeeping so much so I am sharing her name :) Also the business now offers different levels of memberships which look like an amazing deal so try this place and sign up - I can't recommend this entire place and everyone who works here highly enough. read more

What a wonderful retreat! I treated my Mom as a mother's day massage and facial, and am so glad we did this together! We'll be back!

I actually liked the massage that I got here and the lady who did it was really nice and accommodating. But the person who did my facial was a whole other story. I've gotten over 100 facials in my life and I usually go on the strip at really expensive spas but I saw a really good price groupon so I decided to try out this place. She was so rough with my facial. Her first mistake is she put the steamer directly on my face and didn't even have the courtesy to give me the protective eye goggles until I asked her twice. It was like they sent a complete amateur to do my facial. The steam was burning my face and I told her that over and over again. She still continued to put the steam on the exact same place. It was the most uncomfortable experience of my life and I was in pain the whole time. Even when she was doing the extractions, she was being extremely rough. I guess she's not used to working on someone with as good skin as me and she felt she needed to dig even harder for something that wasn't there, but she did it to the point where I was bruising badly. I tried to think I was just being overly sensitive, but after two days, there is a whole big nasty bruise on my nose. I'm so upset that I might talk to a lawyer because seriously, that's not ok. Like if you don't know how to do your job correctly then don't do that job. I should not have had my bruise face like I was in a fight after getting a facial, which is supposed to be a relaxing experience. The only reason I'm not giving this zero stars or one star is because the massage was great, but that facial was horrifying and I do not recommend anybody ever getting a facial here!!!! EVER!!! read more

They offered a Groupon with 3 services. Should have been the first red flag. Facial, massage and blowout. There is no waiting area for "spa" because there is no spa. It's a hair salon with suites. The transition from one service to another is non existent. Did their steam room and there was nothing to put your wet clothes in. The massage was really good and the therapist were all extremely nice . The hairdresser was a doll but can't do a blow out. Took her 15 mins.My hair was still wet. Not smooth and so disappointing. Had to come home and shower to redo. I have long thick wavy hair. There was no sectioning or taking her time to smooth out my wavy hair . I do not recommend. Get a facial and massage from massage heights cost is the same and you'll be happier with the service. read more

Escape Salon And Spa - Day Spas Near Me - Henderson, Nevada

I had been coming here for almost a year for massages with Quin. He was really the best masseuse I've ever had. Unfortunately, due to unforeseen changes in company policy, it looks like Quin is no longer working here. I really wanted to continue coming here for my monthly massages since it is so close to my home. The place is OK, but the main reason I came here was because of Quin. I even tried a couple of pedicures here. It's really hard to find a good masseuse who provides consistently top quality massages without fail. For almost a year! Sadly, this means I'll have to drive 10 miles away to his new spot. I do hope that circumstances change and for Quin to return here in the future. If that happens, I would definitely come back here. read more

Escape Salon And Spa - Private massage room decor - Day Spas Near Me - Henderson, Nevada

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I was recommended by a friend to get a cut by Ary! so i booked service with her and im so glad i did! Shes super friendly and personable which made my experience so much better! Her vibe was great and the salon was cute a chic, they have alot of good products as well in the boutique to buy! She did an amazing job and was affordable which i appreciate during these times!!! She used really good products on my hair and took her time and made sure i was happy before leaving! Thank you Ary i love my new bob cut :-) This will be my to go to Stylist. You rock Ary! read more

Escape Salon And Spa - Love it thank u Ary! - Day Spas Near Me - Henderson, Nevada

Warning, if you use Groupon. If it accidentally expires you may use the $65 massage only on a $120 massage. They have a strict policy and there are no exceptions. So for $55 more you can use your Groupon. I gave it to a friend for her birthday. She has had a bad few months and unfortunately missed it by a few days. I tried to explain but the manager only repeated, "it is our policy...." I will contact Groupon but they have told me already it is up to the salon. I have used this salon since 2000, but will not be using again. read more

Juliana did an amazing job on my facial. She was very knowledgeable, gentle, and made the entire experience so relaxing. My skin was glowing afterward, and she took the time to explain each step and give great skincare tips. I highly recommend booking a facial with Juliana! read more

Large salon in Henderson that offers nails, hair, and massage services! I found them through Groupon and got a great deal on Swedish massages. They have a small shop at the front of the salon that sells some skincare/hair products and other small items as well as some clothing. We got checked in very promptly and our therapists came out exactly at the appointment time. The massage therapists were very skilled and we enjoyed our hour long service. I would definitely go back! read more

tha was incredible! very relaxing. 10/10 fully recommend! wonderful staff and very calming atmosphere!

Their customer service is horrible. My husband bought me a message. I have called three times and left a message to call back so I could book the message. I tried booking online, but they wanted additional credit card for a message that has already been paid for. This is not a good vendor to buy a gift certificate for. Run don't walk away. read more

I have to say if you're looking for someone to do your hair, whether it's color cut or perm you definitely need to go see Lynn Bloom here at escape salon and spa. She is amazing she takes her time. She's a perfectionist and your hair will come out perfect every time. I'm glad she takes the time that she does on my hair because most stylish these days just wanna get you in and out. The salon is beautiful and I always find some cute stuff to buy when I'm there. Lynn's prices are just as reasonable and not overpriced like most salons. She has been doing my hair for over 15 years and I can't imagine going anywhere else ever. So if you're looking for a great stylists, call escape salon and ask for Lynn Bloom he won't be disappointed. read more

I did a 60 minute massage on the 50.00 special. The massage by Jessica was very good. The amenities were sub par. I refuse to pay 25. Dollars for a shower. Every spa I have ever been to offered showers, shampoo and cream rinse. Also a quiet room to relax. Like I said, amenities were sub par. read more

I had a horrible experience with this business and I did not even step foot there. I booked a massage through Classpass a few days ago. I walk in for my appointment as I have scheduled, and they tell me that my appointment is at 1:45pm, not 1pm. They say that classpass glitched with their system; however speaking to another employee, they were not even supposed to schedule another appointment after 1pm since the massage therapist working can only work until 1pm. The lady with blonde hair that i spoke with was very rude and dismissive at even there being a glitch, and insisted that I reschedule my appointment. After reluctantly rescheduling my appointment, I stepped outside to see if I could reschedule my next appointment at 2:30pm. I walked back in in which was told to repeatedly wait by 3 different employees to speak with who i suppose is the owner/manager. During that time, someone else booked the appointment online which was within 30 minutes of the appointment. SO basically, I think their system and procedure is appalling since they 1. have a bad business practice if their employees are quitting without notice. 2. they do not adjust their schedule to fit actual business hours of the services they provide, 3. they promote a business of relaxation and peacefulness, in which i had all intention of being the same; however, it was opposite of my experience. I find this so unprofessional and so many businesses do this where they double book Classpass clients with actual clients and blame a "glitch" in their system in hopes to find people who just accept that as an acceptable response. Then DONT USE CLASSPASS if you as a business cannot ensure a seamless experience. Not only was it a waste of my time and money, but also, they are very dismissive of Classpass users. I did not feel welcomed as a person of color and frankly their employee diversity is nonexistent. I think they may have hired someone of color as their token diversity employee to say "oh we don't discriminate - see we are working with a colored individual". Bless her soul - hope that isn't the case but time will tell. All in all, what was supposed to be a relaxing day for me just turned out to be a stressful and wildly inconvenient day. I would give them 0 stars because their customer service sucks. Hand down. read more

Ernesto was very professional and helped so much with my upper back/shoulders Megan was also amazingly professional, kind, informative and just downright awesome. read more

Horrible! Was injured by the masseuse. When he was working on my lower back, I suddenly had a twinge & gave him a heads up that I think something he did had caused a spasm. He said he'd go gentle around it. When he had me roll over it was with great difficulty and I let him know the back spasm was making it difficult. When the massage was over, I could barely get off the table. I definitely couldn't bend down enough to get dressed. I cracked the door & got the masseuse to come back in, and while standing he rubbed my back another minute or 2, and it loosened up enough where I felt I could move. I gingerly got dressed & told the front desk who offered a half-hearted "oh no, sorry that happened" apology & said she'd note it in my file. No offer of an ice pack or suggestions or solutions to remedy the situation. I wasn't even sure if I'd be able to drive home. I asked if I could get like a 15 minute chair massage to try fix it, she said they don't offer chair massages. I saw on their menu a Targeted Biofreeze add on for $20 but when I asked she said she had no one available, that it has to ordered at the start of the session. Nor did she offer me any Biofreeze to take home to try. I asked about the hot sauna. She called her mom the owner and then told me it would be $25! Ridiculous. So I painfully drove home, and took at IB. Ruined my evening as I couldn't barely move after that. Sleep was uncomfortable. This morning, feels better but still tight, overall I feel worse than I did before my massage. Plus it made me angry how uncaring they were about injuring me. read more

I don't usually leave reviews for places however I genuinely felt the need to do one for this case. I went in for a simple blowout and I walked out with worse hair than when I walked in. I was given a quite literally the WORST blowout of my life. The pictures should hopefully explain further. Upon showing dissatisfaction with the service, the only thing they could offer me was 40% off a different service rather than my money back as they stated they did not do refunds. I did not trust the original stylist to "fix my hair" so unfortunately I wasted money on an awful hairstyle right before heading into work. I would not recommend this place. read more

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I've been coming to this place for the past couple of months. Before then I had no idea it even existed but I'm glad to know it's here now. Every time I come I'm always greeted by a friendly front desk staff. I haven't been coming frequently enough to know all their names but I know I always see a smile and that's nice way to start my day. I've been coming here for my esthetician who has her own studio in this salon. It's so cute. She has literally saved my skin! I've only had 3 sessions so far but I can see an amazing difference in my face. My dark circles are a lot lighter, my little line & minor wrinkles are going away. I swear my skin looks & feels 10 years younger. I know this salon also offers other service which I have not yet checked out but I'm sure you can find out more info from the staff. The salon smells amazing and feels very clean & fresh. Not like some salons where as soon as you walk in all you smell is straight chemicals. So I like that this place knows how to keep the air clean. I definitely recommend this place read more

Escape Salon And Spa - Day Spas Near Me - Henderson, Nevada

So bummed. I scheduled an appointment for 1 PM on a Monday only to show up that they double booked and let another person with my first name take my spot! I was told by the general manager that there was nothing that she could do to resolve the issue, other than making me wait until 1:45 pm. Unfortunately, I had adjust my work schedule to carve out some time to make the original time slot even happen, so I couldn't wait an extra 45 minutes for someone to become available. read more

Escape Salon and Spa is a hidden gem! I did a 60 minute massage and was happily surprised that it was one of the best I've had for some time! The Spa side has a nice lobby area with products and clothing etc. from what I saw, the Salon side can accommodate several people at a time. For a Friday morning business looked steady! The facility was clean, the massage wonderful, and the staff were all very nice. Definitely a place to return to soon! read more

Escape Salon And Spa - Day Spas Near Me - Henderson, Nevada

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Escape Salon is a full service salon and spa. I finally treated myself to a full body massage with Quinn. As a hairstylist my muscles get really tight in my shoulders and upper back. Quinn worked worked all of them. He communicated with me making sure i was ok after tensing up in tender areas. He didn't stop there he took care of my lower back, my glutes ( I've never had a massage therapist work those) all the way down to my toes. After he worked each area he applied hot towels that felt so good. Your probably saying " you said full body massage" I did. But I've never had one good as Quinn gave. 2 things Quinn is male. He was very respectful he asked before he did my glutes, Kept me covered unless he was working on an area. I only mention this because some females may not be comfortable with a male therapist. I have no issues and I'm glad i scheduled with him. read more

I have been going to the Escape Salon for over eight years and have never had any issue with any services. I always purchase a "series" of six massage and pay for them up-front. My review is that I had a massage last Saturday, July 13, 2024. The masseuse who did my massage was a very nice young woman but the problem is that she did not and could not administer a quality massage to me. I have been having massages for most of my life and have never experienced a non-massage like the one I had last Saturday. All she did was "pat" my body and it was the worse massage I have ever had. I decided to call Escape Salon today and spoke with "Jennifer" who said she is the manager. I told her that I was not happy at all with the massage and that I would appreciate her extending a credit to my account as this massage was the last of my series of six and not worth $0.50. She said "unfortunately I cannot do that." She could no give any credit for services rendered if the patron was not happy. They do not credit anyone for "services rendered" and she would not offer anything to me. Like I said I have been going to Escape Salon for many years and not I will not go there again!!!!! I am done with this salon and will tell anyone who asks me about how the management takes care of their customers if the customer has an issue. read more

Just got my eyebrows waxed here, and I literally wanted to cry as I walked out. First off they have you sit in a salon chair, not even a room specifically for waxing where you lay down so it is done correctly. Secondly they use what seems like little pieces of paper one at a time instead of one big one so it's even. One of my brows was twice as large in width than the other. The other eyebrow was missing so much hair. Don't ever come here to get your eyebrows waxed. Had to go and pay AGAIN to get them fixed somewhere else because they failed miserably. See the picture for reference. read more

Escape Salon And Spa - Day Spas Near Me - Henderson, Nevada

OMG don't waste your time & money on this spa!!! my friend & i went to get a massage here, it is our worst experience ever. brianna our masseuse, she doesn't know what she's doin, her hands has no pressure at all, it's like she just put lotion all over our back & legs & that's it. even your 7 year old kid can do a better job. never ever ever coming back!!!!! i'll give them 0 stars!!! read more