Great at wasting your time!…read more When speaking with the person that makes appointments I was assumed that they take VSP. Upon arrival for my appointment, they informed me that they are out of network for VSP. I mentioned that the person that scheduled my appointment assured me that they take VSP, they said then said that they do. They told me to pay for the appointment then and they would give me a receipt that could be submitted to VSP and VSP might reimburse some portion of the visit. Obviously, they are out of network and don't take VSP. What a waste of time. Not fun getting jerked around either...

I tried this clinic out because I needed a new eye doctor and glasses prescription…read more The tech was friendly, but the eye doctor himself was dismissive. He wrote a prescription without talking to me about astigmatism. I can't wear my glasses without getting dizzy. When checking out, the desk staff was pretty rude. Then I got a reminder to attend my follow up? For what? They automatically scheduled me for two appointments without checking my schedule or asking me to attend. It feels very paternalistic, doesn't feel like I was involved as a participant in my care. I didn't feel comfortable there and won't go back. Why should my insurance (or a patient) pay for appointments every three months if there's no ongoing treatment?

Excellent "front desk" service. Dr. Evans less time w/ me…read morethan the Optometrist. The Opthalmologist need more time to spend w/ the patient.

Dr. Farber is an excellent Dr. That aside, I've got to quit this eye office. Just like so many…read moreother reviews on this site, the receptionist is intolerable. She is so rude that unfortunately it's going to be easier to find another Dr. than to deal with her again. This review isn't as a result of a single instance but of every instance with her in that office or on the phone. It is really too bad.

I have been going to North Suburban Eye for many years.I always feel special, informed in the…read morelatest technology and never rushed.The staff is always friendly and makes me feel that my appointment is the one that matters and they are focused on me.I couldn't pick a better dr then Dr Rita Cherian. She is immediately engaged without being overwhelming. We have a one on one conversation and I leave feeling content and totally informed . I know if I have any further questions, she and entire staff are there for me.I look forward to my appointment.

From the owner: Welcome to North Suburban Eye Associates! With offices in Wakefield, Beverly and Winchester,…read moreMassachusetts our eye care practice is dedicated to excellence in ophthalmology and to providing services in all areas of ophthalmology. Including; cataract surgery, LASIK eye surgery, glaucoma treatment, retina eye care, and even pediatric ophthalmology focusing on children's vision. Led by C. Douglas Evans, M.D., Kimberly Mooney-McNulty, M.D. and Sandra Hu-Torres, MD our staff is not only vastly experienced but also well organized to handle a complete range of vision related problems. If you are located in the North Suburban Boston area and seeking excellent ophthalmologists you will find this at North Suburban Eye Associates. Whether your eye care needs are routine or complex, we invite you to schedule a convenient appointment at North Suburban Eye Associates. North Suburban Eye Associates serving the greater Boston area, adheres to the highest standards of quality and a firm commitment to our patients. Our goal is to educate each patient, to ensure you make informed decisions regarding your eye care.

Needed a new doctor and figured I'd get a comprehensive eye exam. My appointment was with Dr. Vicki…read moreKvedar. She was thorough, though brisk in her assessment pre-exam.

For adult, the service was fine. No complaints. For kids, they don't take vision insurance and…read moresubmits the claim to medical. I wish they had told this before the appointment because submitting to medical means higher copay as the doctor will be considered specialist. Not sure this is a general practice everywhere, and I was told by others that it was not. I don't understand this policy as this means vision insurance for my kid means nothing.

I made an October appointment for my daughter back in July(October was the first availability they…read morehad at that time). They just called in mid-September to cancel and want to reschedule it for January at the same office. We have been waiting for the appointment from July only to be pushed back to January. Very disappointing. I see other recent reviews of similar experiences of doctor cancelling appointments. My daughter needs a yearly eye appointment. Now, we have to find another provider.

Dr Ken Vaid is a extraordinary Opthamologist and surgeon, a very engaging and caring person. Since…read more1998 I have been bringing my sister with type 2 diabetes and her disabled daughter with Nystagmus (uncontrolled eye movements) every three months for eye exams and her son with early-on cataract surgery. In past years the office had at times been very crowded with many patients. We would have to wait awhile since we wouldn't consider going to another Opthamologist. His staff are wonderful and very patient. We have known Zita and Diane all these years and others in staff that finally retired or moved.

Quality of care is phenomenal. His opthamology care is highly exceptional but I can't say the same…read moreabout etiquettes of the secretary at the front desk. I feel she seems to be on edge everytime an afternoon appt is schedule. If you're not and afternoon person then maybe you shouldn't be there. They had outstanding staff before but now it has gone downhill since. I'm not sure if I would continue to bring my dad if this attitude continues to persists and the constant talking about patients under her breath.

I saw Kristin for 7 months due to me out growing the world of pediatrics. She listened to my…read moreconcerns and was extremely helpful and supportive when I mentioned that I wanted to try the weight loss shots before I did any sort of weight loss surgery.

The folks who answer the phones are very rude…read more They also made a mistake with my appointment date and didn't seem to care.