Regency Grand has a compassionate commitment to their residents whether a family has the need for…read moreassisted living or memory care. I visit clients frequently there and the staff is always attentive and friendly. I'd recommend families to consider Regency Grand first.

I am beyond furious with the Regency Grand at West Covina…read more My mother-in-law lived there for 15 years. Fifteen years. She and my father-in-law spent six of those years together in the same assisted living apartment. The staff and management knew them well. We believed she was part of a community. We trusted that she was cared for. After my father-in-law passed in 2017, everything changed. With new ownership and management came a noticeable decline -- fewer gatherings, fewer thoughtful touches, and a clear shift away from the residents who had built that community. The warmth disappeared. The effort disappeared. The food declined significantly. We dined with her often and eventually began taking her out because meals there were so poor. Over the past year, she lost 35-40 pounds. She was not able to tell us about the food because she had a stroke many years before and could not speak. We later learned she wasn't eating -- and no one alerted us. No one noticed. Or if they did, they failed to act. That is inexcusable. After 15 years in the same apartment, her unit was never properly updated. The carpet was filthy. The bathroom cabinetry was falling apart. The space looked worn down and neglected. For two years, we were repeatedly told renovations were coming. They never happened. Then, after Christmas, she became ill and passed away 20 days later. She spent her final three days on hospice in the very place she had called home for a decade and a half. In those last days, only three staff or management members came to see her. Three. After 15 years. We did hear one staff member comment that she was sad she would no longer get clothes from my MIL (who was always very generous). After her passing, there was no card from the Regency management. No condolences. No acknowledgment to my husband, who had just lost his mother. They once posted notices honoring residents who passed. This time -- nothing. We did everything we could to give her a life filled with dignity and love. We trusted Regency to do the same within their walls. They did not. This is more than disappointment. It is heartbreak -- and a profound sense of betrayal.

I'm not one who routinely posts reviews, but after my experience witnessing the care, treatment and…read moreservice for my mother by the management and staff at Inspired Elderly Care Living, I am compelled to do so. While my mother resided there, I visited her frequently and most always - unannounced. No matter if my visit was planned or unplanned, each time I was there I observed nothing but caring, compassionate, kind, loving, thoughtful, trustful, and thoroughly exacting-patient service not just for my mother, but to all residents. My mother was not just another person occupying a bed to the management & staff. They do not operate with a one-size-fits-all attitude. Not only did they provide medical care for my mother, but they engaged her in conversational topics they somehow learned she liked to talk about (sports, family, education, & spiritual, etc.). I also observed them engaging with the other residents by playing BINGO, while others chose to watch appropriate-entertaining movies, documentaries, etc. The point is that my mother (and all other residents) received a healthy dose of mental stimulation along with their medical care. There's not enough room here to fit all great things I could say about the management and staff of Inspired Elderly Care Living. Suffice it to say that if you want the best care for your loved one and you have high expectations to find a clean & sanitary residential care home that provides nothing less that the best care for your loved one, Inspired Elderly Care Living should be your first choice!

Inspired Elderly care is highly recommended. I had a family member (God rest his soul) who lived…read morethere, and they were amazing to him. Everyone from the nursing care to the top board leadership, truly devoted themselves to the residents. They strive to do everything to make everyone have an enjoyable day and evening. The care he received was top notch. They helped with his memory, (best they could) with playing bingo, and other activities. When we would visit you can see all the love from the nurses to the residents. I would highly recommend this facility if you want your family members to be treated as family, respect, dignity, compassion and most importantly love. They take residents (if able too) outside for fresh air (when applicable-weather permitting). Thank you to all of those who took care of our family member!

my mother been at the facility for over 3 years and we are extremely happy with the care they…read moreprovide to her, they are caring, and make her feel like home when she needs medical attention they are on top of her care . there is not better place for her

Management.. This place is nothing nice. The care givers do the best they can & truly care for the…read morethe residents. Pracilla & Karen don't give a shit.

First this place works with Kasier under Medicare and is also a place for Kasier Hospice care and…read moreit has Palliative care with Kasier. My Mother -in - Law who had Dementia and was hard to take care off. We tried to take Care of her for almost 2 years but her Dementia got worse with her mood swings from anger and paranoid behavior. We hired help people who worked with disabled and Dementia people and installed cameras through the whole house to record everything. We used online and hands on Doctors care( Kasier gives you face to face online appointments as well sending pictures to your doctor for any reasons to get evaluated.) We document Daily, weekly and monthly habits of my Mother-in-law which was required by Med-cal. But because Dementia is a disease of the brain and the behavior and moods gets worse becomes harder to care for someone with this disease, it's becomes the hardest at night. My mother-in-law didn't sleep, always waking up 3 to 6 times a night and would not sleep. When we moved her to this loving place that gave 24 hours care and it had a graveyard shift that recorded everything. It worked with Kasier Doctors, working with her needs with her own Doctor from Kasier and the Kasier palliative Doctor also, that would visit her with a nurse. This place was down the street so we can visit everyday when my husband got off work and even get the updates. This place would call us and give us updates per text also, It also has cameras everywhere to record everything. We knew this was a good place because we did our homework ( research) we call and checked and reviewed 5 to 6 places before we picked this place. I talked to other people who had their loved ones at this place. I also checked if there were any complaints with Government website for inspections review. Med-cal and Medicare complaint board. Because we had conservative-ship over her health our attorney told us to get outside independent inspection review to make sure this was the right place for her. So we did and paid a professional that is used by the Los Angeles Courts. The professional gave the approval sent a copy to us and a copy to this place to show this was a good place for my Mother-in-Law and very clean. Our attorney visit the place and said it was clean also.

Both of my parents lived at El Descanso before passing. I cannot say enough about how amazing this…read morehome is. The cleanliness, color, care and food are rare in this industry. Very clean home. Colorful interior and backyard garden area (many fruit trees). The care is unsurpassed, because they did actually care for and about my parents and our family. And the food is made fresh (my dad never had any complaints). My mom had advanced stages of Alzheimer's, but we think she also really enjoyed the food. This is the place to go for extra special care and love!

If I need assisted living in the future, I would like to come here. The setting is gorgeous, the…read moreamenities are just right and it's close to anything that I might need.

I did registry here as an LVN. I've been to over 102+ communities , facilities, prisons(psych), and…read more hospitals. Non of them have been able to be EXCITED to go to work. The employee ARE HAPPY. THEY GIVE THE KIND IF CARE EVERY HUMAN DESERVES, MORNING NOON AND NIGHT. The location is a dream come true you're not on earth your in a paradise of community. The residents, The residents, The Residents. They've blessed me at 40 in ways I can't explain, sitting down with them is a gift. They love it here and it shows. It made my med pass more of a trip to my grands house I was so intrigued with them. If I have a chance to work her. I'm running you don't see places like this anymore. The administration respects its employees.. THIS IS THEE STANDARD OF NURSING CARE AND SENIOR LIVING. Great job ! Beautiful facility Happy employees and helpful Happy residence.s

I want to thank the staff at Country View for providing such a safe and welcoming experience to my…read moregrandfather. The quality of care provided by the staff is exceptional. He is so happy there and I feel at ease knowing that he is being taken care of. Thanks again Country View!

Very good staff They've taken really good care of my grandma and I can tell my grandma has made the…read morestaff her friends

I had total knee replacement and I was lucky enough to go there for my rehabilitation…read more The type of quality care that I received exceeded my expectations. Everyone was caring and knowledgeable. As soon as I started coming, everyone knew my name and work together as a team. The owner Sean was very hands-on with my treatment and very motivating. I'm having a second knee replacement at the first of the year and I look forward to going back to PT - 360. I would highly recommend this facility .

Friendly staff. They greeted me by name after the second visit. Ryan's great. Pleasant,…read moreknowledgeable, and professional. Good ambiance. Broke my foot and was out of commission for 12 weeks. This place was recommended to me and I'm glad I listened.

I had the pleasure of meeting with Naomi. I had questions about their services and she was very…read moreinformative and helpful. I totally recommend Era Life Care.

One of the only best home care service team i could have received for my father, blown away by the…read moreamount of effort, care and patience that their staff and nurses provided to help me and my dad, thank you Era!

Beautiful retirement community. Even when I just came for a retreat, but I clearly can see that…read moreit's a great place for seniors.

This review is based on my vivid impressions visiting on different occasions. The first time was…read morewhenI was in graduate school working with a partner on an assignment to interview a retired missionary who lived there As we visited, I was si impressed that I thought "too bad its for Presbyterian ministers and missionaries because I would LOVE to have a place like this to live when I'm elderly." The little homes and streets are so charming, there are many shade trees and nice places to walk, as well as many activities and a convenient amenities. , which is the main reason I hope to s p end my " golden" years there. It is no longer run by the Presbyterians and is open to all. I have attended interesring events there and hope to move there within the next few years. They have fruit trees. A small fitness center, pickleball court, swimming pool, guest housing, assisted living and memory care if needed, though most residents are independent, active seniors. There is a nice community feel in the place