WOW is what comes to mind…read more Where do I begin?, for starters the staff are all seasoned veterans with extensive first hand knowledge of ALL TYPES OF CARE/ so much so that the care provided is custom tailored to each individual resident, taking into consideration, many factors . Factors like , ( companionship ) ( lighting) (self talk techniques) ( diet) ( identifying and eliminating certain triggers) etc..... And NEXUS , the Strategic interface to track and account for all activities and schedules ! WOW again . Also taken into consideration at SILVERADO, is how different psychologically relevant stimuli effects residents mood overall participation in the community and overall quality of life ! All of this custom tailored to their specific diagnosis ? "WORTH EVERY NICKEL! SILVERADO you are a truly a Beacon of light in an otherwise dim space! More facilities will be adopting at least a couple of Silverados' brilliant concepts if not all of them soon! THANKS SILVERADO FOR RAISING THE BAR ! John Chamichyan ( SERG DYNAMIC MEMBER) ALLEGIANCE HOME HEALTH CARE INC.

I am reviewing Silverado memory care in Azusa with a full 5 positive stars because they have earned…read moremy trust, care and respect for the compassion and caregiving towards my family member. It is difficult when someone you love is hindered by Alzheimer's and Parkinson's and chaos's ensues because you don't know where to go or how to handle, but I'll say Silverado has the knowledge and experience to put us all at ease. Liz and Veronica are more than lifesavers in this sea of confusion regarding memory loss. I am blessed daily knowing they care for my mother in law. Only 5 stars because that is the top otherwise it would be 10! I'd be remiss if I did not give a shout to the other staff members Dorothy, arianna and elyssa. Not least our night nurse Glinny who is fabulous. With all this care you can't afford not to be in the best hands if this is where you find yourself in life now!!

Stunned at the disregard for patient safety. I would not send my parents to this location. I work…read morein patient transport and although I can look past the rude interactions with certain staff members, I'm in awe of the sketchy circumstances they create in order to push out patients to where they insist on transporting; regardless of patients' wellbeing. It's been too many times that I've encountered this to not speak up and warn potential families.

When looking into any facility that is portraying the service of care always look at the most…read moreminute things like, is the floor dirty, are there stains on the walls? Etc. That said if the facility cannot keep up with those basic items of maintenance, how would you expect them to care for someone whom you Love and hold near and dear to your heart. Upon review I've come to know that this place provides sincere care and what that means is the "certified nurse assistants" whom hustle and bustle up and down those halls to answer call lights, feed, change, read to their patients and so much more is what makes this facility worth writing about. It's not the registered nurses, or the dietician's or the LVN's those people you'll find sitting behind a desk somewhere hiding out I can only imagine because their lazy. The CNA's are what make Royal Crest the best! Get to know them for they will be the ones whom are providing that 24-hour around the clock care that will be issued to your loved ones they are the unspoken of heros in this place so before committing always do your due diligence and check this place out.

Regency Grand has a compassionate commitment to their residents whether a family has the need for…read moreassisted living or memory care. I visit clients frequently there and the staff is always attentive and friendly. I'd recommend families to consider Regency Grand first.

I am beyond furious with the Regency Grand at West Covina…read more My mother-in-law lived there for 15 years. Fifteen years. She and my father-in-law spent six of those years together in the same assisted living apartment. The staff and management knew them well. We believed she was part of a community. We trusted that she was cared for. After my father-in-law passed in 2017, everything changed. With new ownership and management came a noticeable decline -- fewer gatherings, fewer thoughtful touches, and a clear shift away from the residents who had built that community. The warmth disappeared. The effort disappeared. The food declined significantly. We dined with her often and eventually began taking her out because meals there were so poor. Over the past year, she lost 35-40 pounds. She was not able to tell us about the food because she had a stroke many years before and could not speak. We later learned she wasn't eating -- and no one alerted us. No one noticed. Or if they did, they failed to act. That is inexcusable. After 15 years in the same apartment, her unit was never properly updated. The carpet was filthy. The bathroom cabinetry was falling apart. The space looked worn down and neglected. For two years, we were repeatedly told renovations were coming. They never happened. Then, after Christmas, she became ill and passed away 20 days later. She spent her final three days on hospice in the very place she had called home for a decade and a half. In those last days, only three staff or management members came to see her. Three. After 15 years. We did hear one staff member comment that she was sad she would no longer get clothes from my MIL (who was always very generous). After her passing, there was no card from the Regency management. No condolences. No acknowledgment to my husband, who had just lost his mother. They once posted notices honoring residents who passed. This time -- nothing. We did everything we could to give her a life filled with dignity and love. We trusted Regency to do the same within their walls. They did not. This is more than disappointment. It is heartbreak -- and a profound sense of betrayal.

I usually don't write reviews but after living here I felt I had to write this one .Living here was…read morea pleasure mostly because of the on site manager Mario he is always there with a helping hand or advice when you need it.Heritage park is a gated community with a club house with a pool table full service kitchen large screen t.v in a living room setting.There are banquet tables for small gatherings or group meetings there are3 on site laundry rooms its close to shopping centers and local transit.Once again thanks to Mario the manager and his crew for make my stay here safe and enjoyable...

First of all, I have been very disappointed in the service of the manager and his work team in…read morerecent years. Young Mario (Manager) is a complete idiot, I received mistreatment and bad attention from him, and I even asked for support with a couple of things for the proper functioning of my apartment and he dared to charge me for the parts. (nothing like old Dennis) This boy forgets that he is dealing with older adults, so disrespectful and his team always shouting bad words and rudeness along with him. The facilities are decayed and forgotten, the cleaning lady just walks around and everything is always very dirty. Be careful with this guy (Manager) who just likes to squeeze money out of tennants as he can.

Clearwater at Glendora California is a wonderful assisted living residence !…read moreWonderful residents and staff and a very peaceful setting! Highly recommended for those looking for the perfect assisted living residence! A family friend is a resident and he tells us it's a great place to be! Lots of staff,activities,quiet and peaceful-excellent food and beverages! They also have great resident events like Guys and Gasoline Living Legends Car Shows! . . . #clearwateratglendora #godisgood #assistedliving #seniorcare #seniorlivingcommunity #seetheusa #golden years #activeadults #carshows #guysandgasoline #gregsharp #livinglegends

I had an interview for a Tuesday could not attend due to still having covid text the person for a…read moreSaturday interview and that was my day off I felt the interview went well said I would get an interview Monday came and went no call no nothing I called a week later left message for andi and still never got a call this company expects for you to be honest with a long survey but this can't be honest at all what a shame

Beautiful retirement community. Even when I just came for a retreat, but I clearly can see that…read moreit's a great place for seniors.

This review is based on my vivid impressions visiting on different occasions. The first time was…read morewhenI was in graduate school working with a partner on an assignment to interview a retired missionary who lived there As we visited, I was si impressed that I thought "too bad its for Presbyterian ministers and missionaries because I would LOVE to have a place like this to live when I'm elderly." The little homes and streets are so charming, there are many shade trees and nice places to walk, as well as many activities and a convenient amenities. , which is the main reason I hope to s p end my " golden" years there. It is no longer run by the Presbyterians and is open to all. I have attended interesring events there and hope to move there within the next few years. They have fruit trees. A small fitness center, pickleball court, swimming pool, guest housing, assisted living and memory care if needed, though most residents are independent, active seniors. There is a nice community feel in the place

If I need assisted living in the future, I would like to come here. The setting is gorgeous, the…read moreamenities are just right and it's close to anything that I might need.

I did registry here as an LVN. I've been to over 102+ communities , facilities, prisons(psych), and…read more hospitals. Non of them have been able to be EXCITED to go to work. The employee ARE HAPPY. THEY GIVE THE KIND IF CARE EVERY HUMAN DESERVES, MORNING NOON AND NIGHT. The location is a dream come true you're not on earth your in a paradise of community. The residents, The residents, The Residents. They've blessed me at 40 in ways I can't explain, sitting down with them is a gift. They love it here and it shows. It made my med pass more of a trip to my grands house I was so intrigued with them. If I have a chance to work her. I'm running you don't see places like this anymore. The administration respects its employees.. THIS IS THEE STANDARD OF NURSING CARE AND SENIOR LIVING. Great job ! Beautiful facility Happy employees and helpful Happy residence.s

Henrietta's Leven Oaks is an amazing assisted living/retirement home. From the very start we were…read moreimpressed with the way the facility looked and felt. It was very important for us to find a place that felt like home for our mom. Nikkiann & Beatrice helped make the transition from home to the facility comfortable for both our family and our mom. They always had a smile on their face and for the first month would report to us regularly on a weekly basis on how our mom was doing. This brought us peace of mind and made us feel we made the right decision. Sharon and the caregivers were highly qualified to care for patients with different needs like our mom who had dementia, Parkinson's, diabetes and history of TIAs. We are so grateful for their unconditional care and love they showed to our mom and the whole family. Our family highly recommends Henrietta's Leven Oaks! They earned 5 stars and beyond for their quality service, beautiful historic building, and amazing staff. Thank you so much for caring for our precious mother.

Excellent patient care all staff very compassionate and friendly. We have a family member in…read morethere assisted living. The rooms are large and comfortable. It has a beautiful garden in the back. It's very clean but not all plush and fancy. However being in the health care field to me that indicates more funds are going into quality care providers. I'm so relieved we found a safe haven in Monrovia

my mother been at the facility for over 3 years and we are extremely happy with the care they…read moreprovide to her, they are caring, and make her feel like home when she needs medical attention they are on top of her care . there is not better place for her

Management.. This place is nothing nice. The care givers do the best they can & truly care for the…read morethe residents. Pracilla & Karen don't give a shit.