Cancel

    Open app

    Search

    Updated 1 week ago

    Mason Pointe Photos

    You might also consider

    Recommended Reviews - Mason Pointe

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 months ago

    My mom loves living at Mason Pointe. She enjoys the people, food, activities, garage parking and her apartment.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Mason Pointe

    You might also consider

    Parc Provence

    Parc Provence

    4.0(1 review)
    2.9 mi

    Used this facility for my father when his Alzheimer's started to progress. They have 3 units based…read moreon their needs. Level 1 I would rate 4.5 stars. My father was still high functioning. He participated in a lot of the activities. Level 2 I would give 3.9 stars. When my father was moved to this unit I realized they don't have enough staff to keep the residents engaged. It's at this level that each resident needs more care but there isn't enough staff to deliver that care. This unit is locked so residents don't wander the facility. Level 3 is downstairs and is a little chaotic. I give this unit 3.1 stars. Not enough care for the needs of every resident exists in this unit too. When you take the tour I recommend spending 15 minutes within each unit so you get the feel for the level of care each resident receives. I do like the level of security they have in place and how clean they keep every room.

    From the owner: Open for over 20 years and located in Creve Coeur, Parc Provence offers a full continuum of memory…read morecare from assisted living to skilled nursing, plus the finest area's finest physical, occupational, and speech therapy. Our dynamic approach to "Person-Centered Care" enables each resident to retain dignity, self-respect, and a sense of well-being. With five levels of care provided in a household setting, 60+ daily activities, and cutting-edge senior care for all stages of dementia, the Parc Provence village lifestyle creates a safe and supportive environment benefiting both residents and their families.

    Photos
    Parc Provence
    Parc Provence
    Parc Provence

    See all

    Dolan Memory Care Homes

    Dolan Memory Care Homes

    4.2(6 reviews)
    4.8 mi

    My sweet mom who had dementia lived here for 2 years, 8 mos before peacefully passing. I live in…read moreNew England , but was able to visit her every 3-4 months for a few days each visit. What I observed at Dolan is reason for my reviewing. Some of Dolan staff at her house were lovely, but a lot were not. The turnover of staff very concerning, over 30 workers left within my moms short time. The head RNs that ran the house as well. There is a huge lack of training for dementia, huge lack of engagement with clients, a lot of TV time as well. The music people that come in 1-2x a week are excellent and probably best part and the girl who came maybe 1x a week for a craft was lovely and engaging. But the personal care I'd give a zero to. I told management, Steve and Tim Dolan these negatives I saw, numerous times I was visiting and there was NEVER any follow up or changes. Saw the same lack of engagement every visit, weekends being the worst. Beware before you sign your family member up. I think all houses may be different. I'd recommend talking to other families before you sign up, not families that Steve or Tim recommend , but random families. Stop in unannounced see what is really going on,. Beware there is only 1 staff person on duty at house for 12 hours alone with 10 elderly people. They also expect the caregivers to cook and clean WHILE they are supposed to be engaging with your loved ones which I found odd. I was there too many times where 5-6 people lined up in front of TV and the 2 person staff not to be seen. It s difficult job, but please do your homework on the Dolan house your family member will be living before you move them there.

    If you leave a love one at a Dolan facility, make sure you visit frequently. A lot is expected of…read morethe CNA's and some days it can almost be impossible what they want them to do. Our family had many issues and wrote emails several times. Never received any response from this company. For the amount of money they are charging these residents things should be much better than they are there. They are having trouble finding enough staff and what staff they have are not trained properly to handle dementia or Alzheimer's residents. We had several incidents where our father was neglected.

    Photos
    Dolan Memory Care Homes
    Dolan Memory Care Homes - Mom loves spending time outside in the patio.

    Mom loves spending time outside in the patio.

    Dolan Memory Care Homes - Our family had fun celebrating Mom's 85th birthday on the patio at her Dolan home.

    See all

    Our family had fun celebrating Mom's 85th birthday on the patio at her Dolan home.

    Garden View Care Center of Chesterfield - Bedroom

    Garden View Care Center of Chesterfield

    1.0(4 reviews)
    3.2 mi

    BEWARE. Sent mother there one week ago to rehabilitate her hip after a partial replacement. Rolled…read moreout of bed and was crawling around the floor dislocating the hip that was repaired. Garden View didn't do an evaluation of the hip. No exam or x-ray but still put her in therapy that day causing extreme pain for mom. Finally, they confirmed with an x-ray over nine hours later that it was dislocated and the center called an ambulance per the administration lead people. I called the hospital that she was being sent to finding out she wasn't there. Called Garden View Rehabilitation back to find out that she was still there. Was told staff didn't know which ambulance service they called, when they called and who called them as no notes were in their system. After 20 minutes on the phone finally found someone who could help. Told them to find another ambulance service since it's been five hours since they called the ambulance and twelve hours since the incident. Because of my call they found another service to take her to the hospital within 25 minutes. If I didn't follow up I don't think my mother would have ever been taken to the hospital. Unfortunately, due to the amount of time it took for her to get to the hospital per the ER doctor she had to have another surgery to repair the dislocation. If I could give them zero stars I would. Can you imagine waiting five hours or longer for an ambulance with something dislocated? She will not be going back to Garden View Rehabilitation...EVER..

    My mother, a stroke victim, was allowed to go out their front door unattended in a wheelchair which…read moretipped over and she hit her head on the concrete in front of the building. She never regained consciousness and eventually succumbed to her injuries. Staff didn't find her - a visitor did. She never got to see me get married or her granddaughter. Do your research. Don't fall for the radio ad.

    Photos
    Garden View Care Center of Chesterfield - Lobby

    Lobby

    Garden View Care Center of Chesterfield - Ice cream parlour

    Ice cream parlour

    Garden View Care Center of Chesterfield

    See all

    Mason Pointe - assistedliving - Updated May 2026

    Loading...
    Loading...
    Loading...