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    The Willows at Brooking Park

    3.3 (4 reviews)
    Open Open 24 hours

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    2 years ago

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    Delmar Gardens West

    Delmar Gardens West

    1.8(9 reviews)
    1.1 mi

    Someone needs to check on the residents throughly because residents go without hearing aids for…read moremonths, they don't get assisted with toileting, have rashes between their legs(I was told and a family member had shown me a picture, residents who needs assistance going back to their rooms after meals are left in dining room for extended periods of time even after calling for someone to assist them, resident with diet/texture restriction being allowed to sleep allowed with a lollipop in their mouth, staff uses and takes from the residents ( using their deodorant, takes their toothpaste, hair bonnet, Q-tips, phone chargers, body wash, and their change tucked away in their drawer. They falsifiy information do that it can pass with State. Breanna, Ast. DON and Nurse Sandy even changed my mothers medication pass time without our knowledge or her PCP's order. If State would not notify them and show up unannounced maybe thing wouldn't be allowed. I'd noticed that a lot of workers walk around with their ear buds in talking on the phone even when they should be assisting residents in the shower. Also, they will put your loved one on Psych meds without notifying family not even checking their health history. Maybe because the Chief of Psych is also part owner of Delmar Gardens, seems like a racket. No one cares, like I was told by Charge Nurse Sandy "I don't know and I don't care" when discussing my mother's ER diagnosis. It's all about having a body, even if not qualified. Richard( Admn), Brenda (DON), Breanna (Ast. DON,), Charge Nurse Sandy, Marci(Social Worker), Optum Nurses (Sara & Amanda) PCP Alex Rudoi will all burn in hell for how you have NEGLECTED my mother damn near killing her again with the same medication Levothyroxine that was changed to be taken at night but is suppose to be given in A.M. on an empty stomach. All will ROT in HELL.

    August 2025: Delmar Gardens West, Rehab facility. We met with Bruce to discuss our frustrations and…read moreconcerns with several other facilities my Mother in Law had been in as her health had diminished. We were hopeful and supportive that Delmar Gardens West would be a better placement...and it was. Supportive nursing staff, quiet environment, clean and no offensive odors, supportive personnel from top to bottom. When reading nursing home reviews there is so much negativity that it can be frightening. The reality is that no one wants to be sick and in need of nursing home care. Go and observe, do your research and visit often. Be an advocate for your loved one. Delmar Gardens West was a good choice for my Mother in Law.

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    The Willows at Brooking Park - retirement_homes - Updated May 2026

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