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Delmar Gardens West

1.8 (9 reviews)
Open • Open 24 hours

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People searched for Hospice 156 times last month within 15 miles of this business.

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Pathways Hospice and Palliative Care

Pathways Hospice and Palliative Care

3.0(2 reviews)
2.4 mi

Years ago when my uncle Donald millering had broken his fema to his hip they came into my uncle's…read moreapartment at madaford gardens apartments they got him up to Walk with his walker and they walked with him with a strap belt around him to keep him from refalling again after st.anthony,s hospital fixed his hip with surgery by putting a steal rod in his hip socket of the joint and screws and bolts also they had my uncle on morphine for pain including was on nitro glycerin for the heart even a med for blood clots they kept him comfortable with all the different types of cancer he had inside of the body but sadly he passed away in front of my aunt barb and me before Christmas so she passed out from her husband passing away she didn't want them to leave with his body in the cremation body bag so Shannon and janice as will as the doctor told her that he's gone to just to let him go so we went to the memorial service for my uncle Donald millering at tillis park

THE WORST. Do not ever hire this company. I hired Pathways at the suggestion of the hospital…read morehospice coordinator. From day one, they pushed and pushed and pushed me to have people and services and products delivered to my house immediately. Had I not had my Mom at my house resting - as she had only had weeks to live - I guess that would have been ok. BUT to have people pushing me to come over (the nurse, the nurse's aide, the social worker, the pharmacy delivery, the chaplain, the massage person, equipment delivery person, etc., etc.) was ridiculous. I needed peace and quiet and time with my Mom - not disrupting phone calls and visits. They couldn't coordinate all these calls/people into ONE central person to get things done??? I had 6 or 7 people calling at all hours to push their way in to my house. Unbelievable. I am guessing that the more people, products, services they could push on to me--the more they could bill Medicare - and therefore the motivation was entirely profit - NOT CARE. You would think a hospice organization would have CARE as their primary goal but instead, it's a business, like any other and profit is their only motive. FURTHER MORE, and this is the icing on the cake, I CALLED THEM an hour after my Mom died to request next day pick up of the hospital bed, etc., as I did not want these things in my house any longer --understandably. The 'nurse' (?) who called me back was so rude, abrupt, uncaring and 'put out' by the fact that she had to call me back at 9pm on a Monday night that I will never ever forget this call. WORSE, she didn't even get the job done. She said she'd coordinate equipment pick up for the next day - but she didn't. I had to call AGAIN two days later to get it picked up. UNBELIEVABLE. Please email me if you need more info and I will respond. Do not ever hire this company. dedec@aol.com

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Pathways Hospice and Palliative Care
Pathways Hospice and Palliative Care

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Caris Healthcare

Caris Healthcare

3.0(6 reviews)
1.0 mi

My mom is in there care right now. We have not gotten all the things they said would supply but…read morehave not adult diaper, gloves, wipes. She been in there care 4 days and didn't get no medicine from them. I had to call 4 times and on that 4 call that person got a cussing that you wouldn't believe. That's is how I finally just got the morphine only. And has of today she been in there care 6 days now. I would have gave them a worse but that's the lowest it go. So if you care for your family members don't use CARIS.

Let me start off by saying this is the first negative review I have ever written in my life. I have…read moreworked with many Hospice Companies for over 20 years during my career in the Senior Housing Industry as well as my own personal family end of life events. I recently have experience working with Caris as my loved one was put on hospice originally to help with the loved ones anxiety. Within a few weeks after my loved one had been approved for hospice with Charis, my loved one started to decline and was then assessed to continue on Hospice as an end of life service. At the beginning, the family member that had POA for healthcare had requested that medication be adjusted so the love one would be more alert during the day. As the loved one declined and they put her on end of life service, the medication that helped with the loved ones severe anxiety was discontinued. When I asked how this anxiety would be controlled, I was told that they would take care of it. After the change, My loved one became more anxious and agitated. She would moan, cry for help, and try to get out of bed on her own. It was clear that our loved one was very uncomfortable and in distress. When questioned again about the medication, the nurse became defensive and started accusing the family's decision to try to keep the loved one more alert which was before the end of life process had begun. The nurse would say, yes I hear her moaning and crying out, she does that all the time. That night, our loved one got out of bed, fell, cut her head and received a gash in her leg. After that, the following day, medication was finally addressed. Our loved one finally got the peace and dignity she deserved. Hospice workers should be trained to put the care of the patient first while educating family members on what should be done and why changes are important for their loved one to not suffer. Our loved one suffered for days because this simple rule was not followed . No family member should ever have to see their loved one's life end in this manner. After finally getting the peace and dignity our loved one deserved, end of life came. After the death, The misinformation continued. The cause of death was given by the medical director of Caris as dementia. Our loved one had never been tested for dementia, diagnosed with dementia, or shown signs of dementia. Being certified by the state to conduct assessments to find right placement for individuals and running Memory Care communities for years, I believe I would have recognized the signs. No, I will not use Caris or recommend Caris for end of life services to anyone.

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Caris Healthcare
Caris Healthcare
Caris Healthcare

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Delmar Gardens West - hospice - Updated May 2026

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