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Garden Villas

5.0 (2 reviews)
Open • Open 24 hours

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5 months ago

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People searched for Assisted Living Facilities 242 times last month within 15 miles of this business.

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Mari De Villa

Mari De Villa

2.3(3 reviews)
0.8 mi

My mother has been a skilled nursing resident for over two years at Mari DV. Previously she had…read morebeen bounced to many other rehab and skilled facilities in between hospitals. The staff at Mari got my mom to a stable and calm place instead of chaos and hospitalizations every few months like she had with other places. Her primary Dr also visited (this was a huge plus for us), and she has been treated by Dr. Sky (psych) and Dr. Night (wound care). At previous places Phych meds were added to fix behaviors and that caused chaos and more hospitalizations. It's very hard to know the best place to trust for your loved one. No place is perfect. Our family has been happy with the service and level of care, plus the activities, ease of using their private dining rooms for our family's visits, and the grand celebrations they host for residents and families during holidays. I never thought I would be reviewing nursing homes, or giving 5 stars, but their staff had earned it. Other facilities she has been at (that I did not/will not review) Quarters of Des Peres, Delmar West on 40, West Chester House, Mason Point/Lutheran senior services. The only downside is they do not have Medicaid beds at Mari.

We put my mother in the memory care unit because Mari De Villa was supposed to be wonderful. We…read morefound the opposite to be true. They claim to check on them every 2 hours, not true. Trying to find someone at the nursing station was next to impossible and when we would find someone it would take 15 -20 minutes for them to come. My mom had a horrific bruised face from a fall, no one could tell me what happened. It was so bad hospice sent people out more frequently because they felt she was no getting sufficient care. I voiced my displeasure, but it fell on deaf ears. I removed mom from there and brought her home.

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Mari De Villa
Mari De Villa
Mari De Villa

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Creve Coeur Assisted Living and Memory Care

Creve Coeur Assisted Living and Memory Care

2.8(10 reviews)
3.7 mi
24/7 Availability
LGBTQ friendly

I cannot stress how poor the care and lack of response from the administration was at this…read morefacility. The staff was not able to care for my mom's needs. For the one week that she was there, multiple trips by family members were made daily to assist her, a minimum of 3 hours each day. Witnessed staff sitting in their cars in the parking lot apparently getting high for extended periods of time. No response from administration after multiple outreach attempts made when it was clear they could not provide the care that was needed. After hospital transfer, mom went to a facility that was a higher level of care. This Facility looks nice but that's it. Awful experience at a very vulnerable time!

On move in day (2/28/24) I was given an invoice that stated "Charges in Full" at the TOTAL DUE line…read more I wrote a check and they deposited it accepting as payment for 2 days in February and all of March. However, on my April Statement I saw a new charges for both Feb & March in the amount of $1,924.15. I then reached out to the admin staff inquiring as to what this was. I was informed that they increased her care level around 3/19/24 and I now owed this add'l amount even though not one person reached out to me. I have been disputing this ever since because when I pay a bill that says "charges in full" I believe that that means I have paid the bill to a zero balance. How can they justify increasing anything and back-dating it?? I have been paying the increased amount on April - July care months. Yet they continue to add late fees to this bogus add on bill. Now the newest thing is that they have neglected to reduce her med management fee on her monthly statement even thought she now qualifies for the 1-5 pill $300 charge not the 6-10 pill $400 charge. I have verified with the nurse practitioner that my mom now takes 5 daily meds not the 8 meds she was previously taking. This should've been adjusted on the June 2024 statement but it still hasn't been done and I just received the Aug 2024 statement. I have been deducting the $100 med management reduction from my payment(s) for both June and July....they have left those amounts on our account to accrue even more late fees. This is just scandalous. They are all about money and getting all they can from the families with loved ones living in their care. It's not enough that my mom has had multiple falls, gotten a boil on her upper thigh but when she was sent out to Mercy Hospital ER for aggression she arrived wearing multiple diapers so that they wouldn't have to change her as often. That is just inhumane and disgusting. I would not ever recommend this place to anyone. It looks fancy n pretty and they all seem nice.....don't be the fool I was.....they saw someone in a tight spot and they took advantage of my situation. Due to my mom's previous facility ceasing their Memory Care services I had 28 days from notification to move out deadline so I did not have the luxury of time on my hands. Unfortunately, I again find myself in the same situation just a mere 5 months later.

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Creve Coeur Assisted Living and Memory Care
Creve Coeur Assisted Living and Memory Care
Creve Coeur Assisted Living and Memory Care

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Garden Villas - assistedliving - Updated May 2026

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