Laclede Groves is an amazing community! I was so impressed with their nursing and therapy team when…read moreI toured. Unfortunately, they do not have the contract with United Health Care to accept my mom discharging from St. Mary's to their Reach program.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Excellent care and support. Incredible staff across the spectrum. Beautiful campus. Delicious…read moremeals. We moved our mom here during a time of grief and stress and made the decision under duress. We couldn't be more grateful to have landed here in this incredible community. Thank you to every member of their team for loving and supporting our moms well being and stability.

My uncle lived here and was very happy. The staff are great and they took very good care of him…read moreuntil he passed.

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

What a difference the current management (2/2024) has made over the prior management. The last two…read moremanagement installations were anything but stellar and the facility started seeing a real decrease in quality and services. With the current management this has been turned around. They are working on getting a few of the Kinks out but have come a long way over the prior gement or should I say prior managements. Current management has put their hearts and souls into making this a better place and improving the quality of the care and just the overall feeling. Kudos to the current management

Our precious mother was one of the original residents in Memory care at Westview of Ellisville,…read moreand we were extremely satisfied with the care she received for the first five years. We were able to be with mom every day for all of those years,often multiple times each day. We have seen it all!! Within the past 2 years Westview has been under new administration. It has become a different place. The director of memory care has been so impossible to work with, 9 of the best CNA staff have left WV. She has been rude and disrespectful to me and my family. She doesn't even look at us when we speak to her. My sister has refused to talk to her since Dec. 27. When I tried to talk to her , She closed her door and pretended to not be in her office, I loudly said. "I'm not leaving until I talk to you. " she finally came out of her office. On another occasion I asked if memory care was fully staffed that day. Her response to me was. "YOU DON'T GOTTA KNOW. " I did have the right to know. On another occasion I asked a CNA if there was full staff, she responded "yes, the new girl.. " I asked her name, the CNA said that she was told to tell me that. There was no new girl. Director of memory care instructed a staff member to lie. UNETHICAL !!! I reported that to the executive director. Nothing happened. Myself and several other resident's family members complained that the memory care director, as well as CNA staff talk and text on their phones continuously, while Feeding residents, pushing wheelchairs, working in rooms, serving food. What kind of care are the residents getting if staff is talking and texting on their phones. The staff in assisted living, serving staff, kitchen staff, and office staff, and housekeeping staff DON't do that. The care plan was followed at their whim. I can't count the times she did not have on pjs, She had on a soaked brief, or was pushed off to the side. On multiple occasions mom's thermostat was at 60 degrees in her room. Executive Director was told about that. Her response was to say we'll put a cage on thermostat. That Never happened. Why would anyone put a thermostat at 60? Prior to the new director, staff toileted residents before a change of shift. I NEVER SAW THAT. The halls frequently smell of bm and urine. When asked when mom was toileted, no one had an answer. There was no schedule or consistency. When we asked for mom's shower caddy, the CNA had no idea what we were talking about. Everything was kept in the residents rooms. Pretty sure that is against state guidelines. The good CNA s complain they were given no training by the memory care director. Complaints to the executive director did absolutely no good. Nothing ever changed. She said she was "working on it". Multiple residents have pulled their parents out, stating that "mom's not safe here. " There are some exceptional staff there, but they are fed up with the TOXIC environment in memory care. (Their words, not mine) They know who they are, and we thanked them as we left the building, asking them to take care of residents. Westview asked us to find another community. WE DID, and thank God for mom's new home. As I said on no our way out. "I make no apology for demanding and expecting quality care for mom." We simply were not getting it. For the sake of the wonderful families OF MEMORY CARE, and their loved ones, please DO SOMETHING!!! If you have a loved one at westview of Ellisville, visit there often, visit at different times, and believe your loved ones stories about how they are treated. You have the right to expect quality care, and if you're not getting it, there are other MUCH MUCH MORE caring communities in west county.

Dad came here after back surgery at Saint Luke's. He is 70 this year. He's been here two weeks n…read moreleaving Friday as a successful rehab visit. Everyone is so nice n fun n welcoming. Friendly group of women. It might not look like much in some parts but the work done here is worthwhile. Don't let looks deceive u. The nurses pay attention to their clients and their needs. Good views from 3rd floor rooms. Ground hogs was fun wildlife outside on the walks. Pets welcomed to visits and activities to do. Easter services n meals. Would take my dad again if needed!

My Mother has been here for 17 months after a fall that resulted in a fractured pelvis. During this…read moretime there have been six aids that have been truly kind and caring people, now only three of them are left. I question the care during the 2nd and 3rd shift hours when we are not there. She routinely comes up with large black and purple bruises on her arms and legs, and the staff always blames her instead of taking the blame for rough handling. The owner claims this is a 5 star facility...not even close!...but you pay 5 star prices..$300 a day. The "real" 5 star facilities in this area actually look like a five star hotels inside. This place looks like an old hospital inside. The rooms share a toilet without showers. Do your research there are better facilities around.

My mother stayed here for about 18 months before moving to a different facility because she needed…read morea higher level of care than what was available here. Mom was a registered nurse until she retired at the ripe old age of 83 and the last 30+ years of her career was spent in nursing homes and care facilities, so she knew what she wanted in one for herself. While Mom was at Southview, she was well taken care of, and despite having a difficult personality (to say the least...), the staff was always friendly and accommodating whenever I came to visit and as I watched my mom interact with them. The facility was clean, attractive, and updated. It is a smaller facility, which is what my mom wanted, and there were many activities available. My mom's space was perfect for her while she was a resident there.

This is a very cute ,homey facility that you don't have to shellout your life savings to become a…read moreresident,as it is a month to month,and the folks here make very good friends with eachother. This is the second review I have posted in re to this facility. The first one was two weeks ago when I posted a one star, due to having a loved one in the Memory Care unit,and in a year,especially the last few months saw it seriously decline,and was witness to some disturbing incidences,and lack of any kind of sense. I am now giving three stars due to how quickly and efficiently they responded,and took action. Clearly they pay attention to reviews. Two days after posting my initial review,this unit had done a 180° ! Employees who were problematic had been let go,the staff was working as a diligent team,treating eachother and residents with help and kindness without bickering or complaining,tasks getting done in a routine manner,and more managers present. I emailed them to let them know how impressed I was with what I saw and then had a terrific conversation with the overall director . She took no sides,just addressed and took action professionally. It has been so different visiting my "Nona" this last 4 visits,and I give kudos to them for their attention to addressing their problems .

After a fall at home my mother found it harder to stay at home. A hard decision was made to find…read morea assisted living facility near her doctors. After a stay at another facility nearby where she was unhappy we chose Delmar Gardens of Chesterfield. A night and day difference from the previous assisted living facility. She is happy which makes me happy. Mom stays busy with the activities they provide. The staff is amazing. She loves them. The care she receives is top notch. There is a family type atmosphere here and I feel confident that my Mom will be taken care of. She has made friends and she is happy. Thank you Delmar Gardens for making my Mom feel at home.

Chesterfield Villas is a wonderful place to work! The relationships that are built between…read moreresidents and colleagues is unique, and it shows in the longevity of the employees. Every day is different, which keeps things fun and interesting. If you are looking for a beautiful and caring place for a loved one or yourself, stop in and check it out! If you are looking for employment in the health care industry, stop on by! Chesterfield Villas is truly an amazing community!

Very good food and very good staff and prices. We meet & eat lunch monthly there with our friend…read morewho is a resident. We are never disappointed.

Sweet spot close to midrivers n Mexico road. Pretty new. Love that it don't smell like pee and…read morepretty clean set up. Great eat areas and plenty of activities. My client stays her and it's very nice. If any healthy issues or bugs they will inform all residents which is super. Pretty independent care here just with a community to make friends.