My sweet mom who had dementia lived here for 2 years, 8 mos before peacefully passing. I live in…read moreNew England , but was able to visit her every 3-4 months for a few days each visit. What I observed at Dolan is reason for my reviewing. Some of Dolan staff at her house were lovely, but a lot were not. The turnover of staff very concerning, over 30 workers left within my moms short time. The head RNs that ran the house as well. There is a huge lack of training for dementia, huge lack of engagement with clients, a lot of TV time as well. The music people that come in 1-2x a week are excellent and probably best part and the girl who came maybe 1x a week for a craft was lovely and engaging. But the personal care I'd give a zero to. I told management, Steve and Tim Dolan these negatives I saw, numerous times I was visiting and there was NEVER any follow up or changes. Saw the same lack of engagement every visit, weekends being the worst. Beware before you sign your family member up. I think all houses may be different. I'd recommend talking to other families before you sign up, not families that Steve or Tim recommend , but random families. Stop in unannounced see what is really going on,. Beware there is only 1 staff person on duty at house for 12 hours alone with 10 elderly people. They also expect the caregivers to cook and clean WHILE they are supposed to be engaging with your loved ones which I found odd. I was there too many times where 5-6 people lined up in front of TV and the 2 person staff not to be seen. It s difficult job, but please do your homework on the Dolan house your family member will be living before you move them there.

If you leave a love one at a Dolan facility, make sure you visit frequently. A lot is expected of…read morethe CNA's and some days it can almost be impossible what they want them to do. Our family had many issues and wrote emails several times. Never received any response from this company. For the amount of money they are charging these residents things should be much better than they are there. They are having trouble finding enough staff and what staff they have are not trained properly to handle dementia or Alzheimer's residents. We had several incidents where our father was neglected.

I cannot stress how poor the care and lack of response from the administration was at this…read morefacility. The staff was not able to care for my mom's needs. For the one week that she was there, multiple trips by family members were made daily to assist her, a minimum of 3 hours each day. Witnessed staff sitting in their cars in the parking lot apparently getting high for extended periods of time. No response from administration after multiple outreach attempts made when it was clear they could not provide the care that was needed. After hospital transfer, mom went to a facility that was a higher level of care. This Facility looks nice but that's it. Awful experience at a very vulnerable time!

On move in day (2/28/24) I was given an invoice that stated "Charges in Full" at the TOTAL DUE line…read more I wrote a check and they deposited it accepting as payment for 2 days in February and all of March. However, on my April Statement I saw a new charges for both Feb & March in the amount of $1,924.15. I then reached out to the admin staff inquiring as to what this was. I was informed that they increased her care level around 3/19/24 and I now owed this add'l amount even though not one person reached out to me. I have been disputing this ever since because when I pay a bill that says "charges in full" I believe that that means I have paid the bill to a zero balance. How can they justify increasing anything and back-dating it?? I have been paying the increased amount on April - July care months. Yet they continue to add late fees to this bogus add on bill. Now the newest thing is that they have neglected to reduce her med management fee on her monthly statement even thought she now qualifies for the 1-5 pill $300 charge not the 6-10 pill $400 charge. I have verified with the nurse practitioner that my mom now takes 5 daily meds not the 8 meds she was previously taking. This should've been adjusted on the June 2024 statement but it still hasn't been done and I just received the Aug 2024 statement. I have been deducting the $100 med management reduction from my payment(s) for both June and July....they have left those amounts on our account to accrue even more late fees. This is just scandalous. They are all about money and getting all they can from the families with loved ones living in their care. It's not enough that my mom has had multiple falls, gotten a boil on her upper thigh but when she was sent out to Mercy Hospital ER for aggression she arrived wearing multiple diapers so that they wouldn't have to change her as often. That is just inhumane and disgusting. I would not ever recommend this place to anyone. It looks fancy n pretty and they all seem nice.....don't be the fool I was.....they saw someone in a tight spot and they took advantage of my situation. Due to my mom's previous facility ceasing their Memory Care services I had 28 days from notification to move out deadline so I did not have the luxury of time on my hands. Unfortunately, I again find myself in the same situation just a mere 5 months later.

Wonderful retirement community! If you're a life-long learner, you will love this place. Gorgeous…read moresetting with ponds, fountains, lots of greenery and ducks.

My mother lives at the Gatesworth. The facility is beautiful. The staff is caring and…read moreprofessional. Every day there are many activities for varied interests. They have limos available for shopping trips, church or theater. They have a swimming pool on site with instructors for aqua size. I have been very impressed with what I've seen so far. My mothers apartment is lovely. Housekeeping is included and they come every week to clean her unit. This facility is wonderful and my mother is very happy there.

Staff can be kind, but facilities are LACKING! Residents and their rooms are not cleaned…read moreregularly!! Lots of "items lost" during "cleaning". Emergency watches/fall strings DO NOT WORK!! Staff has "forgotten" to feed/clean/MEDICATE residents. If you love your family DO NOT let them go to the SHERIDAN or the GRANDE whatever it's name is this week.

Memory Care Home Solutions is a non-profit organization providing in-home training to families…read morecaring for loved ones living with memory loss, dementia or Alzheimer's disease. Community support is vital to our organization. Each year, over 30,000 caregivers benefit from our customized programs. Over half of the caregivers who use our service are adult children desperately seeking help to care for their parents. These individuals come from all walks of life with one common desire: to keep their loved one in their home as long as possible. Our in-home caregiver training sessions increased by 70% in the last year alone as we try to keep pace with this growing problem.

From the owner: Memory loss, dementia, and Alzheimer's disease are difficult conditions, but thanks to the…read morecaregiver training programs at Memory Care Home Solutions, they can all be navigated comfortably at home. Located in Saint Louis, MO, Memory Care Home Solutions offers expert in-home caregiving training as well as a variety of memory loss support and resources to help people with cognitive and memory-related problems stay independent for as long as possible. Adult caregivers are an excellent alternative to assisted living facilities. In addition to providing much-needed home care to the client, a caregiver will vastly improve the lives of the client's loved ones. The team at Memory Care Home Solutions provides personalized caregiver training, free interactive caregiver workshops and presentations, and short-term telephone counseling in the event of an elder-care crisis. Alzheimer's and other age-related memory loss issues can be significantly improved with the help of a caregiver. From providing reminders about medication and assisting with household tasks to playing games that improve cognition and establishing a schedule that maximizes lucid hours, caregivers can make dementia much easier to handle for everyone involved. In-home caregivers bring peace of mind to your entire family by taking on the bulk of the day-to-day care...

Caring for my mom with Alzheimer's has been one of the hardest things I've ever done. We needed…read morehelp but were nervous about letting someone new into the house. Here at Home Healthcare made the transition easier than I expected. The caregivers are calm, patient, and understand memory care. They keep my mom on a routine, redirect her gently when she gets confused, and treat her with dignity. That matters more than anything. If you are looking for memory care in St. Louis and want people who truly care, I would highly recommend calling Here at Home Healthcare.

Here at Home Healthcare provided 24/7 in-home care for my father, who has Alzheimer's. Their…read morecaregivers were patient, kind, and experienced with dementia care, which made such a difference in his comfort and stability. The communication was excellent, and we always felt informed and supported. If you're searching for trustworthy home care in the St. Louis area, especially for memory care or long-term support, this is the team you want. They truly go above and beyond.

We recently moved my brother into Autumn View Gardens and he absolutely LOVES it! The staff is…read morebeyond friendly and caring, the medical support is terrific and the atmosphere is warm and welcoming. My brother loves the fact that AVG takes care of his laundry, housekeeping and transportation needs and he really enjoys the restaurant-like dining experience for all of his meals. The management of this facility is first-rate and easy to deal with. On several occasions, they've gone out of their way to provide us with hassle-free solutions to issues or questions regarding our brother's needs, and are never too busy to help us with anything. We cannot say enough positive things about Autumn View Gardens - we are grateful that our brother is in their care and SO HAPPY that we found this great organization!

From the owner: We are a full-service assisted living community in the West County area. Our faith-based mission…read moresets us apart, because we are able to invest in our residents. And this different approach shows--our meals, activities and the quality of our team far surpass other assisted living communities. Our residents know they are able to receive the help they need at any time--no questions asked. That's why people choose us: our mission of service and our intimate community in Ellisville, Missouri.