Just and FYI they only take car insurance payments, no out of pocket…read more Called the get a quote. Person was nice.

This place is great. My drivers side mirror was hit and they very quickily ordered the parts,…read morepainted it, and installed it within two days at a very good price. Peter was very nice and it was great customer service. I sent photos of what I needed so I didn't have to come in until it was ready to be installed. I definitely recommend going to this place for any of your car needs, Peter was so helpful.

Service was fast and friendly, and my mechanic was upfront about the issues I needed fixed. I came…read morein for one service, but he identified it to be something different, but he still helped me out for the same cost. Very nice.

Peter Tran was very transparent and clear with diagnosing an issue I had with my Acura TSX. I had…read moreprobable suspicion that my steering rack and pinion was bad due to the serious leaking of steering fluid coming out. Peter did a really good with the job at a reasonable time with fair pricing compared to other businesses. Another thing to add was that I had several dash lights left on due to replacing the brake pads and rotors on my own. Peter went through and cleared/fixed the VSA/brake issues so now that my dashboard isn't lit up like a Christmas tree! The service requested was a rack and pinion job as well as getting the engine bay cleaned so it would be easier to spot leaks in the future. I was recommend this place by my uncle and honestly if I was still living near Renton I would make this the go to place for my car to be serviced on.

Steven is honest and provides excellent service. I needed to replace the tailgate struts on my Audi…read moreS5 Sportback which had failed after 7 years of constant use. Steven replied to my email quickly, and within a day or two had them ordered, and replaced them today, within 5 days of my first communication with Autobahn Autowerkz. The price was well below the dealership cost for the same work, even though the struts came directly from Audi, and they were done in a few hours. Even though it took them longer than they estimated, they only billed me for the amount of the estimate. Stand-up people. They also found a few other items for my next check-in that even the dealership missed. This is my new go-to service shop for my car.

This is the best VW/Audi shop. Steve the (owner) took my Audi Q3 for a test drive on freeway &…read morechecked it out all for free. The issues I thought were bad were not. Finally a honest professional technician you can trust. They saved me a lot of money. I'm now able to do other needed repairs on my VW. This is the best shop around. If you need high quality work at at a great price this is the shop. I will not be going to any other shop from here on out. Highly recommend this shop. Thanks again...

I own a mobile pet grooming business, and when the latch on my rear door broke, it turned into a…read moremuch bigger issue than I expected. Every repair guide assumes you can access the latch from inside the van, but because my van has been converted into a mobile grooming salon with a steel partition separating the cab from the rear, there was no way to reach it from the inside. After striking out with three other repair attempts--including the dealership--I was referred to Sound Collision Center, and they were able to fix it. Not only did they solve the problem, but they did so quickly and efficiently. They understood that my van is my livelihood and made every effort to minimize my downtime, which meant a great deal to me. Everyone I interacted with was professional, knowledgeable, and genuinely kind throughout the entire process. I wouldn't hesitate to use Sound Collision Center again and highly recommend them to anyone looking for an honest, skilled, and customer-focused auto repair shop.

First, this place is pretty busy, they also repair fleet vehicles. My car did take a while to get…read morerepaired, but a lot of that time was waiting on parts. Office staff is friendly and professional, and they are always quick to get back to you if they miss your call. My car was repaired and honestly it looks brand new. You would never know it was rear ended. Overall, the process to get my car repaired here was quick and easy. I would not take my Ford anywhere else.

Dropped my car here last week for a fender,bumper and headlight repair. Staff really did a great…read morejob on my car, the quality of work was definitely amazing considering they were the cheapest body shop among the shops that I went to.. thanks

I don't usually write reviews but these guys delivered and went the extra mile. I had several…read moreinterior items damaged by a big stressed out dog we had to leave in the car for an hour. No other repair shops would do these interior repairs. They also helped me with advice for insurance, in case insurance could cover the amount. In the end, I found that my deductible was so high that I just paid out of pocket for the seat belt replacement. American Collision had a reasonable quote, and came in under the cost. And also estimated 2.5 hours of work and came in under the time, saving me more money. They also helped stuff the side airbag in, which the dog ripped out of the headliner. I didn't even ask for that but they made it look a lot better just because they're awesome and nice. I am definitely coming back here if I need any work done. I won't think twice about it.

My experience with this Cadillac dealership has been nothing but disappointing. The vehicle is…read morebarely a year old, yet they can't even match something as simple as the tail light color. Service often seems to exaggerate issues, and in some cases fabricate failures, only to later claim the problems aren't the vehicle's fault. The extended warranty has little value, with a non-covered list far longer than what's actually covered. At the time of sale, everything was sugar-coated to look phenomenal, but in reality, I strongly recommend others avoid this dealership. The service department often exaggerates issues and in some cases seems to fabricate failures, later claiming the problems aren't the vehicle's fault. It feels misleading and untrustworthy

The first of 2 Cadillacs I bought from Brotherton Cadillac NW was a used 2020 CT5. When I bought…read morethe car, I was told that if there were any problems with the vehicle that were supposed to be fixed when I bought the car, let them know, and they would fix the problem. I didn't originally receive both keys when I bought the car. Because they misplaced the spare, the other key fob they gave me died after 27 days of use, and I tried to get in the car manually, but the manual key would not work in the key cylinder. I called the salesman I bought the car from, and he set me up with an appointment to get the key cylinder fixed. I brought the car in, and the mechanic told me that there was nothing wrong with the cylinder and that sometimes the key would stick, but it was fine. I questioned the fact that the key would turn sometime 720 degrees before catching the latch or not at all. The Service manager again showed me that it worked and told me if there were any issues with the key cylinder, the dealership would fix the key cylinder, because it was a problem noted when I purchased the vehicle. When I started to put the cover back on over the key cylinder, I noticed the cover was painted a different color on the inside of the cap. The cover was not original, indicating some maintenance was performed on the door handle previously. When the battery went out a second time, I took it back to the dealership, but this time they wanted to charge me $800.00 for a new key cylinder, that they knew was broken when they sold me the car, when they pretended that there was nothing wrong with the cylinder, and when they lied to my face that no work was previously performed on the door handle. They charged me for a new plate when I signed the papers to have my custom plates transferred. When I complained, they sent me a refund of a lesser amount than what I was owed, because they kept some of the Tax, License, and Transfer fees. This company is very dishonest, manipulative, and rude once you have purchased your vehicle. They have no integrity and will never honor an obligation to fix a broken item they are responsible for without charging the customer. I gave this company the benefit of the doubt twice, on 2 different vehicles, because I believed it was just a bad salesman the first time, but I was cheated twice on 2 different deals..... There will never be a third time. I talked to the owner Mr Arun, but he was just as dishonest about his dealings as the people who work for him. Worst interaction with a dealership in my life, in any place in the US. MILITARY PEOPLE BE AWARE YOU ARE A TARGET TO SCAVENGERS. I challenge the dealership to refute my claims because they cannot deny the documented evidence or the truth. further, I challenge everyone to read more reviews about this dealership than mine and notice the similarities.

They been helping the community and please stay open , your business is very appreciated.read more

BEWARE!!! The mechanics at this location steal car batteries and re-sell it as new to costumers! I…read moreknow this because my brand-new car battery was swap out without my knowledge after having some minor repairs done to my car at this shop... It wasn't until the swap battery started leaking and the car would not start that I took what I believe was my original battery back to the store I purchase it from only to find out the battery in my car was NOT the battery I recently purchase.

Not sure why, but recently all the auto repair shops are extremely busy. Many shops don't even…read morebother to answer phone calls or emails. I was looking for a shop at least to take a look at my car, but after trying hard for 3 weeks, I didn't find anyone. One of my friends recommended Chau's to me. I called explained the situation. First, Dennis hesitated as it might not be worth repairing. I begged him to at least take a look at the photos. He agreed. After sending him photos by email, he responded within an hour that he thought it would be worth repairing but he would have to find out whether the parts were available. He asked me to give him some time to find out. Two days later, he contacted me that he had found all the necessary parts and that he gave me an estimate of repair price. The repair price was so close to the insurance company's quote, which most repair shops had told me that it was impossible. Since my friend recommended Chau's, I decided to let Chau's do it. Dennis kept me informed the status of the repair, and the repair was done within the time he had promised. When I went to pick up the car, I was surprised and delighted to find it like brand new condition. The body work was pretty, and all the mechanic issues were fixed. The price was still the same as quoted. I am very happy and satisfied. I would highly recommend Chau's.

brought in our subaru outback to get a stuck moonroof repaired. They attempted to install a…read moresalvaged motor with no luck so just cleaned the vents which were clogged and causing rain water to leak inside. although the moonroof still doesn't work the clog has been cleared. My major gripe is they left grease and dirt marks all over the headliner and ripped the center console cover, expected better care to be taken, will likely look for another shop for any future repairs needed.