Zach S. is exceptional!…read more After 16 years of driving my old Ford, we got a brand new SUV three months ago. Being that it's a new car, my partner and I have been a lot more careful with it and we kept joking about how devastated we'd be whenever we get our first knick and scratch. Welp, sure enough, we got what looked like some significant front end damage--scratches and damage to the paint. We tried just rubbing the area with some soap and water to address the paint damage, but when that didn't do the trick we headed over to Autozone. When we walked in Zach immediately put us at ease. He was so sweet, and gathered all the products we would need to fix the damage. He even came out to the car to take a look. He told us step by step what we would needed to do, and even recommended a Youtube channel to check out if we needed a more in depth tutorial. He assured us that the damage wasn't actually too bad, and he was confident we'd be able to get everything back to normal. You could really tell that Zach had a passion for cars, and helping people. Once we got home, we followed Zach's instructions and sure enough, the damage is gone! You can't tell there was ever an issue, and our car still looks brand new. We're amazed! Thanks so much Zach for turning our bad day around. If we ever need auto products in the future, we'll be sure to come back.

After washing my car, I noticed I was missing a tire valve cap. Usually I have spares, but found…read morezilch in the usual places in my car or at home. No luck in the automotive department at the nearby Safeway, didn't want to deal with more crowds at Fred Meyer either. First visit to this Auto Zone and immediately was helped by a store employee. The aisle display had several types of tire valve caps to select from. I was able to buy spares without incident. As a strategic shopper, I like to locate item, pay and go. I should have caught this person's name, none listed on receipt, but wishing him good karma for being very helpful. Thanks again Auto Zone!

Don't buy your hand tools there I had one for 10 years they're supposed to be lifetime guarantee…read moreand they wouldn't honor it and the manager didn't even consider swapping it out for the new brand Not happy pissed customer

Super rude associate on the phone. I was asking sbout windshield wipers for my car. He looked it up…read moreand said there were four different sizes. He didn't know which ones I would need and no they wouldn't help me install them. Well guess what...right down the road Oreillys told me there was only one size for my car and he put them in under 3 minutes. Customer service at its finest. Sorry, Napa.

I was reared which caused damage to bumper and quarter panel. Classic was a preferred repair shop…read morefor the person who hit me and they wanted me to use them to make repairs. I made an appointment and arrived on time only to wait a half hour for an estimate. On of their staff said they were running behind and could not get an estimate that day, but would take a cell phone image and let me know. After not receiving a estimate for several days I went to two repair shop who both gave a examination and ended up with similar estimates. Classic eventually estimated a repair rather than replacement of the bumper at about half of the other shops, which the other shops repairs would crack over time. The insurance company who referred me to Classic says they will only pay what Classic quoted and if I went to the other shops I would have to pay the difference between what that amount was and the Classic number about $700.

TERRIBLE customer service! The work looks fine but when I picked up the car they were waiting for a…read morepart. I could have left the car there & let the insurance company keep paying for my rental but I took the car anyway. They said it would be a couple of days, then a week, then another. They never contacted me to update status, I always had to call them. I finally got fed up & told the insurance company that I wanted the job finished at another shop. The next day my part arrived! Coincidence? They told me it would take 10-15 minutes to install the part. I was on my way to an appointment but had over an hour so I went ahead & took the car back there. I told them I needed to be somewhere. FINALLY after 40 minutes the car was finished. I was only about 5 minutes late for my appointment. NEVER WILL I EVER GO BACK THERE AGAIN. I hope they lose their "preferred" status.

Did the right thing and only replaced fluids that needed it. Checked everything over and sent me…read morethe inspection video. Even gave me some wiper blades on a special deal- no charge. Updated the system software I wasn't aware of. Quality work, got my vehicle ahead of schedule too.

This place is impossible to deal with. They never answer the phone and when they do you are placed…read moreon hold forever until you can't wait anymore or until they close. I've left messages and no one calls back. I've even stopped into the dealership and all of the employees were sitting around watching tv and didn't even acknowledge my presence. I was finally able to speak with the parts department who were to most helpful but I still wouldn't want to waste my time and money on them at this point. Do Better.

I have purchased four vehicles from Pierre in Everett over the years. My most recent purchase was…read more22 Aug 2026, a 2026 GMC Sierra, I absolutely love the truck. moreover Kira and Winter in Sales, Jennifer in finance and Kia in service were so very helpful, knowledgeable and just absolutely wonderful to work with. They all have my upmost trust and business and I would highly recommend them if you're in the market.

Absolutely wasted our time. Unethical business practice and incompetent staff!…read moreThis dealership told us we were approved for financing on a specific vehicle at agreed-upon terms. Based on those assurances, we drove 12 hours to complete the purchase. We rearranged our schedules, spent money on travel, and made the trip because we trusted what their staff told us. After arriving, we were informed that we were never actually approved and that the deal couldn't be completed. What happened next was even worse. Instead of apologizing for their mistake and the inconvenience they caused, they immediately tried to sell us a newer vehicle for nearly double the price, claiming they could get that approved with even less down. We weren't interested, we were interested in the vehicle we drove all this way to get. Robin, the sales manager put the blame on the other sales manager on shift the day prior and they refused to share his/her name with us. He also continued to put blame on the sales person who they repeatedly stated was new to the dealership. Nobody accepted responsibility or took ownership and only kept repeating how "this wasn't their practice." EXCUSES!! He was sure quick to keep running our credit causing dozens of hard inquiries, stated numerous times that he had gotten approval and yet none of that was factual. It was all bulls*it! Whether this was incompetence, dishonesty, or a bait-and-switch sales tactic, the end result was the same: we were misled into making a 12-hour trip for a deal that apparently never existed. If a dealership can't verify financing before telling customers to travel hundreds of miles, they have no business making promises. Interesting to note, one of their other supervisors disclosed to us that he didn't even buy his vehicle from Pierre, he went elsewhere! So, apparently we all should follow his lead and shop elsewhere because this place is an unethical waste of time!

Went looking at canopies and checked out all the places Google pointed me to. I chose a Leer from…read moreCanopy World because they had the most professional looking place by far. Leer had the options I was looking for and the price was competitive to say the least. It was the best price for value I saw. I also ordered a BedRug and has them install it too. Those are very cool and that was a great decision. The canopy arrived when they said it would. Installation was on time too. I did have to come back for a real door adjustment but they did it on the spot and fast. I am very pleased with my canopy choice and with Canopy World.

I've purchase three different truck canopies for three different trucks over the years From Canopy…read moreWorld of Edmonds. Recently I found my Canopy was stuck closed. The tech at this site was able to free the latch, cleaned and greased it for me at no charge. Just fantastic service and always received a fair price for my canopies. I highly recommend this busines. Rick

I don't know how each review isn't 5 stars, because I had an unbelievable experience here and if I…read morecould give 10, they deserve it! My sister recommended this place and wow so happy she did. I have a 2002 Ford Explorer and was having issues with the shift lever not coming out of park. It was Thursday late afternoon when I called them, and they said they could squeeze me in on Friday plus offered a free loaner car while my truck was being serviced! I'm like really? I was able to go to work and 2 hours later got the call of what was wrong with it and how much it would cost. I originally figured being that it was the last day of the week and how busy they were it would be probably Monday before I'd get it back but that afternoon, I picked it up and was very grateful that it was fixed that same day. I'm a new customer!

Great work, great communication, friendly staff. Jerry is an honest mechanic that clearly cares…read moreabout the vehicles he works on. Need I say more! 5 stars!

What sets a business apart is customer service, and Chad, the owner, has nailed that down. I went…read morein with what I thought was a seized hitch (for a bike rack). He quickly assessed the situation and asked for a few more minutes to look at it in the back. He came back out with the bike rack removed and an honest explanation of the problem. I would 100% recommend this business and I look forward to returning again for our SUV's trailer hitch needs in the future. The combination of efficient good work with integrity sets this company apart from the others.

The people there are super nice and helpful. I'm a single lady of a certain age and doing a lot on…read moremy own for the first time. Chad went above and beyond helping me with my hitch and bike rack. Excellent service, highly recommend!