Wish I could give negative star review! I have a lowered mini truck that I parked in the handicap spot with my proper placard on the mirror that must have fallen off and the apt security company, Blueline, called marys towing to tow for improper display of handicap placard. Fine! Whatever! It is what it is! A neighbor called to tell us it was being towed away. My 5'6" 100lb 18yo kid went running after the tow driver in his Xmas pj pants, no shirt or shoes, lol, (I laugh because this tow driver is at least 6' and 300 lbs says he felt threatened and scared of my son) my son asks him to drop the truck and explained the handicap placard was right there visible on the seat now and that it must have fallen off or if he could even pay him something to leave the truck, the tow driver through his card out the window and said no, as my son was picking it up he asked the tow driver (who we now assume is Dave from the business card) to please call a flatbed tow truck then to allow for a proper safe tow as to not damage the truck anymore than he already had after he seen him dragging and scrapping the truck across the large speed bumps. The driver says no and speeds off still dragging the truck. My son is hysterical now as he treasures that truck and was building it for show. I call Mary's tow yard and get a Theo that answers and says he has video and pic proof that our truck came in on rollers not it's own wheels and there's no way "Dave" could have done all that damage and that they picked it up damaged! Wrong again! It was never damaged and broken to an undrivable state that we found it in when we got to the yard the next morning. Which of course they didn't tell me exactly what was broke or damaged yet until after I paid the bill to get it out. We found the damage when the truck had been placed on a block and they said it was only because it's so low it was to get it off the truck, well how did they get it on the truck too then with out damage. They asked my son to slowly back the truck to get the block out and the wheel folded under the truck and the truck hit the ground now sitting in its frame. The lift mechanism had been shoved under the truck so aggressively it broke the ball joint, bent the inner wheel and cause both shock towers to separate. They wanted more money to move the truck within the yard back out of the isle way or to pull it out of the yard and allow me to deal with it from there. I said no! I had to call my own mechanic and have him tow it to his shop to repair to be able to drive it and he did an inspection of the damage caused by the tow driver. I tried to reach out to Mary's by phone and email and was told they didn't damage anything and they had proof and to take them to court. So looks like I will be going to court to get $3000 worth of damage they caused taken care of! Don't ever purposely have to deal with these people! It's a nightmare! read more

I was in a car accident January 8, I was rear-ended by a truck, The police officers were called, the police officer called Mary's towing to tow my car. I talked to the tow truck driver and ask him how much it would cost to deliver the car to my house, he said $197 dollars, then I asked him if they were interested in buying the car he said yes, he told me they would pay probably $50 for it and the towing would be free, when I got home I talk to The insurance company they said I could not sell the car until they inspected it. I contacted Mary's towing and let them know what the insurance company said, they said that it would not be a problem and they would hold the car for me, if it turned out at the insurance company was paying for the accident then they would have the insurance company pay for the towing and if the insurance company was not paying for the accident then they would just pay me for my car, so either way I would not have to pay anything and they would buy my car. If I would've known they were going to charge me for towing in the towing and daily charge I would had my car towed to my house, then I would have had somebody come pick it up for free and pay me for it, Mary's towing lied about everything, Two days later I received a bill in the mail saying that I owed $241.65 plus $60.75 a day, I called Mary's towing and they denied everything they said to me about holding my car and not have to pay anything, then I asked him to talk to the tow truck driver and the lady who talk to me, they said they couldn't get a hold of either one of them, he said they were both off work, I asked him why he can't call them, he said he would try, I called them back later and he said they were unable to get a hold of them, then he told me the tow truck driver was off for two days, I asked him if I was going to have to pay a daily charge well he is trying to contact his employees, he said yes, The next day I went in with the title to my car and the bill was $730.26, the day before when I talk to him his name is Glenn He said he would pay me $200 for my car, while I was in there I tried talking to the tow truck driver and he lied about everything, and I asked Glen if he was still going to stand behind paying me $200 for my car, He said yes, I'm just doing that to help you out, so I ended up paying $530.26, I feel I shouldn't of had to of paid anything and they should've been paying me $50 for my car. Everything that came out of their mouth the whole time I was in there about an hour waiting for Glen to show up for work was one lie after another, I've never been lied to or harassed by any company like that in my whole life. read more

Well, this is what happened, I parked in a fire lane not intending to take to long, people park there all the time, in fact, there's a car there now, ( I'm trying to convince myself), Anyways I go outside to move my car and it was gone. later after calling the police because I thought it had been stolen, I find out that it was towed, ok I thought, I had that coming. As I looked up the towing Company I started seeing reviews and honestly started to panic, I had cash in my car, my phone, medication, lots of things that were in good sight, from what I was reading on yelp I was sure that nothing would be there when I got my car. After I got there and looked in my car I was pleasantly surprised, not one thing was even touched, Mary's towering could not have been nicer, even stayed a little longer to make sure, my phone was charged! and the price was better than most, cause, believe me, I looked, so next time you get all pissed off because you parked in the wrong place, or whatever don't take it out on people who are just doing there job, Thanks Marys Towing, Oh and for the record, I didn't know any of these people before today, I'm not a review writer but felt it important to set the record straight! I would and will recommend Mary=s towing and most likely use them again! read more

Mary's Towing is fantastic! It's always easy to reach someone and they respond quickly. You can rely on them to show up prepared and get the job done promptly. The staff are also really friendly! The people who gave this company poor reviews did so because they are angry about their cars being towed or about being charged for things, which I suppose I can understand. However, the other side to that story is: don't park your car somewhere and leave it for an extended period of time without expecting to get towed. Also, Mary's Towing is just that, a towing company, they aren't the police with a database of license plate numbers so it isn't their responsibility to find the rightful owner. It sucks to have your car towed, but that's their job -and they do a fantastic job of it! I highly recommend Mary's Towing. -Local business read more

My car needed a tow from my residence to a local dealership. I called Mary's Towing, and within 30 minutes I had a tow truck picking up my car. I have a front wheel drive car and had a rear brake seized, so the car had to be off the ground to tow. The driver had what he needed and we were on the way to the dealer within 10 minutes. Price was reasonable, and I am 100% pleased with the service. Overall, the easy part of a stressful time. Reading down through the reviews, though, I see a lot of people irritated with the tow company. They didn't drive around looking for a car to tow. They are called by a property manager or the police, and are simply providing a service. It's not a popular one, but at times is needed. Not a shill here... just an opinion, having been on both sides of the issue. read more

I hardly ever write ratings on Yelp, but I couldn't resist reviewing Mary's towing. I admit to wrongly parking in a space, but to be charged $240 for JUST the 2 mile tow, and then additional $60 for storage for half a day.... is ridiculous. I understand a storage fee, and a fee for towing, but not $240 for a trip that took me 6 minutes in an Uber to pick up my car in the morning. How can these people get away with charging that much?! When I arrived at their facility I waited for at least 5 minutes before the man at the front desk decided to assist me. The only positive I can say is that when I realized my car was gone and called the company, the woman I spoke to on the phone was friendly and apologetic about my situation. Other than that, avoid Mary's towing at all costs if you can. read more

Great service. I run a business and have to deal with deadbeat losers leaving their crappy cars in my lot ALL THE TIME. Usually like the turds that are posting on here complaining that they got their cars impounded and claiming all kinds of bogus damage. The reality is they are not the customer. I'M THE CUSTOMER. They do a great job of removing cars quickly from fire lanes, handicap parking, and just overall terrible parking (like blocking our garage doors that have YHUGE no parking signs). Don't listen to the whiners. Their broke ass cars were rolling junk heaps before they got towed. They are pretending to be victims but are too stupid to read no parking and fire lane signs. 5 stars. Would impound again! read more

My car broke down on me on a Friday night so I called Dicks towing an older guy answered the phone in a gruff voice and said hold so I waited and waited for quite a while and he never came back to me so I hung up and called Mary's towing and they were in it. Josh was out to me in about 15 minutes from the time I called and got my car home safe and a reasonable price considering it was Friday night. I would recommend Mary's towing if you're stuck on the side of the road because they will get there quick and everybody was very professional and Josh was good at what he does. Hopefully I don't have to call them again but if I do I won't waste my time with any other tow company. read more

Pure extorsion. Ok, you make a mistake and park in a wrong spot. Sure it happens, not always intentional but you pay your fine and you learn right? Not with these guys. My car was impounded for 18 hrs and the bill was nearly $600. How is this legal? Where are our rights as tax payers ? This shady operation of towing companies taking your property and deciding what their fees will be should be illegal. And what if you can't afford their outrageous fees? Well, they will stop at nothing to destroy your credit and garnish your paycheck after they hawk your property they stole. Because apparantly that's how we learn, by having our lives ruined. Screw these Nazis. read more

Had some unfortunate car trouble unfold over the past week; dealerships giving me the run around. Mary's towing provided a smooth, rapid and pleasant transition for my vehicle. David, the driver who provided transport, was kind, reassuring, patient and accommodating. He displayed legitimate concern for my car troubles, offering advice and support; apologetic for an issue clearly not even cause by him or the company he represented. I don't plan on towing any more of my vehicles anytime soon, however if the situation arises, I know which company to call and which driver to Request for. read more

My wife was in an auto accident. Her car was incapable of moving. I called Marys Towing and David answered. I explained the situation to David and he took charge. He asked a few questions and said someone would be there soon. Not 15 min. later a Marys tow truck showed up and David himself was driving. David took charge of the situation. David delivered the car to our home and then David showed us that our insurance has coverage for this. Davids professionalism shined brightly and Marys Towing has in our opinion an extremely professional and talented person working there read more

We have been using Mary's Towing at our property as a vendor for a few years now. They are very reliable and swift. Any time I've called them they are friendly and get here very fast. All of the tow truck drivers are polite, funny and know what they're doing. One of the wonderful things about this company is that Mary herself works there. She is the sweetest lady, very helpful, great customer service and always willing to go the extra mile for her clients. I would highly suggest Mary's Towing if you are a property looking for a new towing contract. read more

They towed my car from my house and charged me to get it out. A drunk driver hit my car in my driveway in the middle of the night so they towed it and I had to pay to get it out. These people are mafia scumbags. Desperate for money. But I would imagine that's how the business works. The place is what I would imagine a whore house in Nevada would look and smell like when I walked in. A greasy operation. The gal at the front desk was drooling. I wasnt sure if I should call 911 for sex trafficking of the elderly or ask for my car. read more

I had a car accident on Saturday 8/03, and I called today to ask if I could take pictures of my vehicle, as my adjuster called earlier today. They still want $95.00 to do that too!!! Does this company know what extortion is? I am going to file a BBB complaint, anyone that has dealt with these nasty, unprofessional and downright disrespectful people, please file a BBB complaint. The county needs to do something about this business, but it is Snohomish county remember that..... Frank - Lynnwood read more

Thanks to Tim for being there for me in my worst day ever! My lug nuts came off of the driver's side,my first experienced in car brake down ever! Snow and a dumb person walking towards in front of me while my civic braking down. I slam on the brakes and blocking a apartment drive way! Thanks to Tim and his assistance, they got me and my car home safe and Tim even cut me a deal on the tow too! Worst day ever! but great towing buddy, Tim. Thank U, Koua L. read more

I had the Best experience this past Sunday with David from Mary's. Not only did he go the extra mile while parking my car in my super tight driveway, he also tried several things to fix my ignition issue so I wouldn't have to go to a repair shop. Nothing worked lol, but he did give me the best advice to call a mobile lock repair, which I did after he left and my car was fixed 2 hours later! read more

David from Mary's Towing arrived in our storage lot to jump-start our motorhome. It wasn't an easy task, as rvs were parked on either side, making it impossible to reach the starting batteries. He began charging the coach batteries, managed to start the generator, which in turn charged the starter batteries. And then was able to start the coach. Great job!! read more

Had a great experience with David at Mary's Towing. David showed up promptly wearing a mask and was very personable, helpful and thorough taking care to not damage my car during the tow. He even sent me a picture of the car parked at the auto shop where he towed it to. Very good experience with Mary's towing and would definitely use them again. read more

STAY AWAY from this company They are the worst company ! ! ! If I could give them zero stars I would. They are completely unprofessional and unethical. Everyone that works here is extremely rude. Their prices are not competitive and their customer service is horrendous. Do yourself a favor and go out of your way to use anyone else. read more