If there were 10 stars, Cameron from Dick's Towing would get every single one…read more My in-laws' hybrid Lexus SUV died in the worst possible place--the second story of the WSDOT Anacortes to Friday Harbor Ferry - and as a hybrid, it required a flatbed that couldn't fit on the second story. The hybrid control system failed completely: doors locked, steering locked, brakes locked, shift locked - complete hybrid system failure. The car was a $50,000 paperweight holding up an entire ferry full of vehicles, including future rides as the ferry was scheduled for another sail after ours. Over 1,000 people were directly affected by this breakdown. AAA wouldn't help. Lexus Roadside Assistance wouldn't help. Four other tow companies said "no." Even the ferry crew had no idea how to handle it. I was calling around, then I got Cameron. Not only did she agree to take the job, she actually coordinated the tow around the ferry schedule (something everyone else refused to even consider). She showed up, sized up the impossible situation, and maneuvered her flatbed onto the boat with mathmatetically precise planning and surgeon-like precision to the very edge of the ferry, over the ocean and slowly but surely, against all odds, got the SUV off the second deck of the ferry and onto her truck. This wasn't just a tow--this was a rescue operation. She solved the problem when literally no one else could. Cameron is sharp, fearless, professional, and just plain good at what she does. If I ever find myself stranded again, I'm not calling AAA, I'm not calling Lexus--I'm calling Cameron at Dick's. If she's anywhere in my vicinity, she's my girl.

I received a notification that my truck was towed on Saturday, and I found out it's was dicks…read moretowing I immediately called them and I had they talking to me rudely when I started asking questions on how to recover my vehicle from them back, the first adamant lady told me she was gonna end the call if I kept arguing with her that the truck was mine and the sole owner to the truck I then went to the office on 05/16/26 and requested to retrieve my truck even though they said that they were going to charge me after hours fees I didn't even cared about it it, upon arrival at the dicks towing office there was a guy and two ladies inside and I knocked on the door they blankly ignored me as if I didn't called them 30mins ago that I was going to retrieve the vehicle, immediately I called the number posted on the business door and another rude lady answered the phone was yelling that the truck wasn't mine that it was owned by the old contracted company that we had contract with and upon letting them know that I got the copy of the title and all lease agreements and power of attorney that proves that this truck is owned by me she refused to talk to me about what I need to get my truck , then I called the police since they were refusing to release my equipment to me, and then the police arrived and called the contracting company my truck wasn't signed on to and they informed them that I own the truck that my contract with them was already terminated previous day already upon giving the exact paperwork that has the copy of the title of truck from the finance company, the power of attorney having me and the leasing company and also the signed lease agreement between me,my company and the truck leasing company the 2 adamant rude woman slammed the paperwork without looking at it at my face and then they said that anyone can just walk in and claim that they own a truck, I decided to walk away and request the truck finance company contacted them early Monday and I sent emails adding the so called Mr dicks the owner on the email I sent and the finance company was shocked that they did that to my business on Saturday and they sent same paperwork I gave them to their email and not only this so called tow company was in violation of 2 wa state RCW RCW 46.55.120 and RCW 46.55.200 laws they also made serious damages to my truck because it was towed improperly, they messed the speed sensor and dent my frame with their towing equipment, upon speaking to the so called Owner Mr ignorant Dicks this morning all he told me was I should get into my F$$$King truck and F$$$&king get out of his business that if the truck hadn't parked at the wrong spot that it would've had gotten towed and had those damages, so you gonna tell me that it's okay to damage people equipment because it was parked at the wrong spots I didn't know that how you run your towing company damaging peoples vehicles,which I called the cops and had an incident report of the damages I would be seeing you in court shortly like I promised you this morning Mr Dicks and you're of no difference from your two ignorant rude adamant female employees you had that attended to me on Saturday, my lost revenue for those days you refused to release my truck to me too I sure wouldn't let that slide ATP because of your ignorant behaviors.

I went up to Bothell to help my friend prepare her vintage pickup for sale. First step was to move…read moreit from the side yard into the garage. We discovered on Sunday that we could not budge it. After calling several tow companies that afternoon we were frustrated with many vague answers on service and/or price. Finally we called Ron May Towing. We reached Lisa with their answering service. She obviously was on top of her game, asking the right questions and making good quality suggestions. She determined that we needed the special service of a "relocate" on same property. As it was not an emergency situation she advised us to call at 8 am Monday morning to get a quote from one of their relocate specialists. We called Monday morning and it couldn't have gone any smoother. Ashley of Ron May Towing gave us a solid quote and within an hour Erin showed up to move the pickup. He was very professional, backing his rig through the side gate, snatching up the vintage pickup and maneuvering it into the garage stall with great skill. The whole job completed in less than 45 minutes. I recommend Ron May Towing for their excellent service at a fair price.

Marcus was An amazing help getting my keys out of my car and he was super patient and friendly :)read more

Hands down the Best overall experience. If your looking for a solid reputable shop to have your…read moretransmission serviced or replaced, this is the place of business you'll want to do business with overall. Thank you again!

Can you give zero stars? What a bunch of F-ing crooks. We were moving and our transmission went…read moredown. The aszhole at Ed's completely robbed my wife and then their transmission we paid $8000.00 for didn't work 4 months later and these cksuckers wouldn't warranty their work like their website says. If I could throw some other choice names at these crooks I would but Yelp has some rules. NEVER GOTO EDS TRANSMISSION TO EVEN USE THE RESTROOM.

This is the best mechanic shop I have experienced, and highly recommend M&N to anyone in need of…read morecar repairs and service! Here is my story with M&N: I live in California and bought a classic car from Alaska that the previous owner transported to Everett last year. Before shipping it back to CA, I thought it would be good to get the major mechanical issues taken care of. However, my classic car is a rare 41 year old Lincoln Continental Mark VII Gianni Versace designer edition that is equipped with an even more rare BMW sourced turbo-diesel engine, so finding a suitable shop that could do it was no easy task. Fortunately, my searching lead me to M&N, an outstanding women owned and run business in Everett. Michelle was who I first spoke to and she was an absolute pleasure to work. They have a great electronic system that clearly details all the issues with the cars, with detailed price breakdowns, mechanic notes and photos, making it a breeze to understand what is needed and accept or decline each suggested repair. Sadly, Michelle had to resign because of personal family issues, then, Sarah took over, again providing excellent service and keeping me up to date via text and calls. Sarah continued the excellent service, providing regular updates on my car with it's very difficult to find parts. Robb was the mechanic that worked on my car and like Sarah and Michelle, he also provided excellent service, and got my car road worthy again. If you need service on your classic or newer vehicle, look no further than M&N. I serve on the Board of Directors for the official Lincoln and Continental Owners Club and am very experienced with mechanic shops, having been a classic car enthusiast and collector for most of my life. My experience at M&N was nothing short of outstanding! They do very high quality work for a fair price, even considering the great difficulty they went through finding parts for and working on my car. They offer a convenient shuttle to take you around locally and are ideally located in Everett. Most importantly, they operate with integrity, something that is often lacking in the automotive industry.

Great experience and thorough work up. Communication with Kayla and the team was smooth. Their…read morestoplights of issues help keep in mind what needs to be urgent fixed versus things that may need to be fixed in the near future which is appreciated. My car seemed to run quite smoothly after being brought here which can't be said for some dealership experiences I've had so I appreciate the shop taking me in last minute before a big road trip. Thank you!

This honestly was the best service I have experienced from any towing company. The driver was very…read morecourteous and once towed to my home actually helped me position my full size SUV in the garage by manual means. Thanks so much again, Dan

My experience has been positive. Denise, the manager, is open-minded and the owner is fair and…read morehonorable. I would trust my car to Dick's Towing again.

we have had several times when we have been stuck on the side of the road and every time we call…read moreWallys towing. They have always been professional, considerate and extremely helpful They are hands down the best at what they do and I highly recommend them Joanie A

Slow service and Call back , come to find out I paid a premium in comparison to other companies. Un…read moreprofessional and it's almost as if the flat bed driver didn't know what he was doing.

I do quite a bit of work with tow companies and most are ok and a few are excellent. Grandpa's…read moreTowing handled my unique move expertly and quickly at a good rate. Very pleased with my service, I wish every tow company made it this easy. I can't wait to work with them again.

I filed a claim for locking my keys in the trunk through my insurance and they sent grandpa's…read moretowing. The app said they would be there in 15 minutes and another text said 65 to 70 so when I called to confirm they were very helpful and gave me an accurate ETA of 45 min. They showed up on time and were able to unlock my car in like two minutes!!! Thank you so much!

Definitely would recommend gr8 customer service. They are very professional honest and very…read moredetailed. They will also supply a shuttle home instead of waiting their. Definitely will visit again.

My Tesla is nearing the end of its warranty and I wanted a third party to inspect it for any…read moreissues. They did a full inspection for $150 and provided me with a full report both digitally and physically, photos included. It took only about 1.5 hours and I was able to work from their lobby while waiting. They had fast WiFi and a pullout/rolling desk which made my work comfortable and the time flew by. Vicki at the front desk was a hoot and I could tell she really cares and takes care of her customers. All around great experience!