My experience has been positive. Denise, the manager, is open-minded and the owner is fair and…read morehonorable. I would trust my car to Dick's Towing again.

Avoid this Towing Company at all costs!!! They have outrageous pricing and charge for any/all they…read morecan.

Had Doug help me out after a fender bender. Kind, knowledgeable and efficient. Been in business a…read morelong time and highly reviewed with BBB.

Called to get my travel trailer towed and the representative on the line asked me what felt like a…read morethousand times where I wanted it towed. I told him straight from the beginning I am still working that out but wanted to get a generic quote based on time and mile metrics for the local cities to Marysville. I reminded him what I said and he shouted sarcastically, "Oh, okay, what, thank you, goodbye!" I just needed a generic quote. I called back and was forced to leave a voice message. Honestly, this is the best service people can come up with? I called back a third time and he quoted me for $219.90 after giving him the address for pick up and drop off. I said to him, "Wow, $219.90" and he said "Wow, you seemed shocked about the price and kept screaming at me for the miles even though I just told him several times it is a 10 mile trip and he ran a thorough calculation." I said I was fine with his calculation and he screamed again and hung up after I said he did not need to raise his voice at me and told him I was already fine with the price. Something is wrong with this company... All I said is that I was shocked at how affordable the price was. He is now texting me on another number telling me he won't stop and is berating me. Somehow he is still able to text me after blocking the number. If this harassment continues I will contact law enforcement and change numbers.

Friday night @5:30 pm of course during Rush hour Traffic I blow a tire ;( these guys provided Great…read moreservice the tow guys boss came out also so he could use his truck to park further back to block the slow lane so my guy could safely load my car on his truck ! Scary cars flying by not slowing down made me so nervous for these guys . They got me safely to the Albertsons parking lot and changed my tire . I definitely tipped !!! These to guys were very professional and friendly and made sure I was safe and told me to get into his truck immediately when he showed up. They deserve five stars and more. I highly highly recommend. Ps if you see a tow truck on the side of the freeway specially, right here where there's hardly any room to be off the freeway move over and slow down . These guys deserve to go home at night..

Shane helped us when the car locked my brother out while it was still running. He was quick to get…read moreto us and get into the car for us. Made a difficult situation less stressful. We definitely would recommend or use discount towing again!

I've had two incidences recently, and this towing company was referred to me…read more Excellent service n good customer care.

Speedy, courteous service. Very helpful! Highly recommend these folks to anyone needing a tow!…read moreThank you, Frost Towing.

I had an issue with my brakes. I technically could have driven two miles to my Les Schwab but I was…read morehesitant; and not being more than a novice when it comes to vehicle knowledge I didn't want to risk it. I called the first tow company that came up, Everett Towing, and spoke with Michael. I relayed my situation to Micheal, who also happens to be the owner, and he gave me my estimate of cost for tow including time. He was on schedule, professional plus cordial. If you need tow service don't hesitate to call Everett Towing. He only charged me the hook fee. Just over $100 plus tax. I appreciate his business and professionalism and if I come under vehicle emergency again, I'll be calling Everett Towing.

Mike is a godsend. After waiting hours for an appropriate tow truck to be sent by AAA for my…read morehusbands car , AAA suggested I call someone other than themselves. By sheer luck, I found Everett Towing and the reviews were all true. Mike is amazing. He arrived in the arranged time frame. Quickly assessed the situation , and within moments towed the car to a safe location. Professional, efficient and empathetic.This guy is one in a million. Thank you, Mike. KB

Our battery died and we were stuck on the side of the road with a trailer and kids anxiously…read morewaiting inside. I had called AAA but they were taking forever. A driver from Road Recovery happened by and saw my hood open and stopped to help. It was very kind of him to offer assistance and shows me that this company hires people with integrity and values. That means a lot and I am very grateful!

This company made me wait 3.40 hours. I had a flat tire , they said they have my tire…read morecongratulations. And of course they charged me 450$ and 2 hours they tried to find my tire after said it's very odd we can't do it .. they asked so many questions just to waist my time and make me wait . When I ask just tow me they made me wait another 40 min just to send someone . And said eta 45 min . But now passed more than hour and driver still not here . They promise 30 min service and will waist your time and try to get as much money as they can !!

Saturday, August 1, while driving on I-5 south near the Tulalip Outlets just off exit 200, it was…read morestop and go traffic on the highway. Cars had slowed to a crawl and I came to a complete stop just as cars in front of me were stopped due to the early afternoon weekend traffic jam. And as I was stopped a light green Prius had crashed into my car completely damaging my rear bumper and pushing my car into the car in front of me further damaging my front bumper and hood. The shocking part was the driver of the light green Prius did not stop to check to see if myself, my passengers, and the driver in front of me were OK. The woman driving the lime green Prius had left the scene and drove off without taking any accountability or responsibility for what had happened. It looked like she was distracted and on her phone during the accident. Luckily, none of my passengers were hurt or injured during the accident. And the woman driving a 2017 Lexus in front of me was not hurt either. Her car did not sustain any damages either, just my 2005 Nissan Maxima SE. I had called 911 to request assistance and seek advice from a state trooper on whether my car was safe to drive home. It was fortunate that I did, I was still shaken from what had happened and still in disbelief the women in the light green Prius had driven away making it a hit and run accident. Soon after speaking with the state trooper I had called several tow truck companies in the area. Richard's Towing was one of two who responded immediately. I called and left a voice mail message with my name number and details of the accident. Richard had called me back and was very professional. He asked me specific details, where I was located, where I would like my car to be dropped off, calculated the total distance between Tulalip and Bothell (25 miles) to provide an accurate estimate, and he also provided an eta when he was able to pick up my car. Richard provided clear and transparent pricing, professional service, and I was also able to ride along in his tow truck for the drop off. During the ride home, Richard was very personable and shared his knowledge and experience with similar accidents. The accident was a bit jarring and the conversation helped me calm my nerves and get my mind off losing my car or no longer having a reliable car to drive. Once we arrived at my home, Richard safely unloaded my car, accepted my payment via phone app. He was also able to provide and email me an invoice for the towing service so I could submit a copy to my insurance company. I highly recommend Richard's Towing. Richard earned my trust by providing clear and transparent communication. His pricing was fair and accurate based on the miles calculated and rate for the distance traveled. Richard was also very personable and showed much needed empathy and compassion after my accident. Excellent service and customer care!!

While driving in the HOV lanes on I5 in Everett just before lunchtime, we had a blowout tire; we…read moregot to the right side of the road, called AAA and they had Luis from Richard's Towing come out. While AAA said it could be up to an hour, Luis showed up within about 20 minutes. Luis took great care of us, getting us from our car into his truck before driving our car up onto his flatbed. He drove us to Les Schwab and made sure we were all set before he left. Thanks to Luis and Richard's Towing for all the help and easing our concerns after experiencing such a shocking event.

Edited this review since they worked their butts off trying to fix what happened. Not happy with…read morethe overall result but they tried.