If there were 10 stars, Cameron from Dick's Towing would get every single one…read more My in-laws' hybrid Lexus SUV died in the worst possible place--the second story of the WSDOT Anacortes to Friday Harbor Ferry - and as a hybrid, it required a flatbed that couldn't fit on the second story. The hybrid control system failed completely: doors locked, steering locked, brakes locked, shift locked - complete hybrid system failure. The car was a $50,000 paperweight holding up an entire ferry full of vehicles, including future rides as the ferry was scheduled for another sail after ours. Over 1,000 people were directly affected by this breakdown. AAA wouldn't help. Lexus Roadside Assistance wouldn't help. Four other tow companies said "no." Even the ferry crew had no idea how to handle it. I was calling around, then I got Cameron. Not only did she agree to take the job, she actually coordinated the tow around the ferry schedule (something everyone else refused to even consider). She showed up, sized up the impossible situation, and maneuvered her flatbed onto the boat with mathmatetically precise planning and surgeon-like precision to the very edge of the ferry, over the ocean and slowly but surely, against all odds, got the SUV off the second deck of the ferry and onto her truck. This wasn't just a tow--this was a rescue operation. She solved the problem when literally no one else could. Cameron is sharp, fearless, professional, and just plain good at what she does. If I ever find myself stranded again, I'm not calling AAA, I'm not calling Lexus--I'm calling Cameron at Dick's. If she's anywhere in my vicinity, she's my girl.

I received a notification that my truck was towed on Saturday, and I found out it's was dicks…read moretowing I immediately called them and I had they talking to me rudely when I started asking questions on how to recover my vehicle from them back, the first adamant lady told me she was gonna end the call if I kept arguing with her that the truck was mine and the sole owner to the truck I then went to the office on 05/16/26 and requested to retrieve my truck even though they said that they were going to charge me after hours fees I didn't even cared about it it, upon arrival at the dicks towing office there was a guy and two ladies inside and I knocked on the door they blankly ignored me as if I didn't called them 30mins ago that I was going to retrieve the vehicle, immediately I called the number posted on the business door and another rude lady answered the phone was yelling that the truck wasn't mine that it was owned by the old contracted company that we had contract with and upon letting them know that I got the copy of the title and all lease agreements and power of attorney that proves that this truck is owned by me she refused to talk to me about what I need to get my truck , then I called the police since they were refusing to release my equipment to me, and then the police arrived and called the contracting company my truck wasn't signed on to and they informed them that I own the truck that my contract with them was already terminated previous day already upon giving the exact paperwork that has the copy of the title of truck from the finance company, the power of attorney having me and the leasing company and also the signed lease agreement between me,my company and the truck leasing company the 2 adamant rude woman slammed the paperwork without looking at it at my face and then they said that anyone can just walk in and claim that they own a truck, I decided to walk away and request the truck finance company contacted them early Monday and I sent emails adding the so called Mr dicks the owner on the email I sent and the finance company was shocked that they did that to my business on Saturday and they sent same paperwork I gave them to their email and not only this so called tow company was in violation of 2 wa state RCW RCW 46.55.120 and RCW 46.55.200 laws they also made serious damages to my truck because it was towed improperly, they messed the speed sensor and dent my frame with their towing equipment, upon speaking to the so called Owner Mr ignorant Dicks this morning all he told me was I should get into my F$$$King truck and F$$$&king get out of his business that if the truck hadn't parked at the wrong spot that it would've had gotten towed and had those damages, so you gonna tell me that it's okay to damage people equipment because it was parked at the wrong spots I didn't know that how you run your towing company damaging peoples vehicles,which I called the cops and had an incident report of the damages I would be seeing you in court shortly like I promised you this morning Mr Dicks and you're of no difference from your two ignorant rude adamant female employees you had that attended to me on Saturday, my lost revenue for those days you refused to release my truck to me too I sure wouldn't let that slide ATP because of your ignorant behaviors.

I went up to Bothell to help my friend prepare her vintage pickup for sale. First step was to move…read moreit from the side yard into the garage. We discovered on Sunday that we could not budge it. After calling several tow companies that afternoon we were frustrated with many vague answers on service and/or price. Finally we called Ron May Towing. We reached Lisa with their answering service. She obviously was on top of her game, asking the right questions and making good quality suggestions. She determined that we needed the special service of a "relocate" on same property. As it was not an emergency situation she advised us to call at 8 am Monday morning to get a quote from one of their relocate specialists. We called Monday morning and it couldn't have gone any smoother. Ashley of Ron May Towing gave us a solid quote and within an hour Erin showed up to move the pickup. He was very professional, backing his rig through the side gate, snatching up the vintage pickup and maneuvering it into the garage stall with great skill. The whole job completed in less than 45 minutes. I recommend Ron May Towing for their excellent service at a fair price.

Marcus was An amazing help getting my keys out of my car and he was super patient and friendly :)read more

Saturday, August 1, while driving on I-5 south near the Tulalip Outlets just off exit 200, it was…read morestop and go traffic on the highway. Cars had slowed to a crawl and I came to a complete stop just as cars in front of me were stopped due to the early afternoon weekend traffic jam. And as I was stopped a light green Prius had crashed into my car completely damaging my rear bumper and pushing my car into the car in front of me further damaging my front bumper and hood. The shocking part was the driver of the light green Prius did not stop to check to see if myself, my passengers, and the driver in front of me were OK. The woman driving the lime green Prius had left the scene and drove off without taking any accountability or responsibility for what had happened. It looked like she was distracted and on her phone during the accident. Luckily, none of my passengers were hurt or injured during the accident. And the woman driving a 2017 Lexus in front of me was not hurt either. Her car did not sustain any damages either, just my 2005 Nissan Maxima SE. I had called 911 to request assistance and seek advice from a state trooper on whether my car was safe to drive home. It was fortunate that I did, I was still shaken from what had happened and still in disbelief the women in the light green Prius had driven away making it a hit and run accident. Soon after speaking with the state trooper I had called several tow truck companies in the area. Richard's Towing was one of two who responded immediately. I called and left a voice mail message with my name number and details of the accident. Richard had called me back and was very professional. He asked me specific details, where I was located, where I would like my car to be dropped off, calculated the total distance between Tulalip and Bothell (25 miles) to provide an accurate estimate, and he also provided an eta when he was able to pick up my car. Richard provided clear and transparent pricing, professional service, and I was also able to ride along in his tow truck for the drop off. During the ride home, Richard was very personable and shared his knowledge and experience with similar accidents. The accident was a bit jarring and the conversation helped me calm my nerves and get my mind off losing my car or no longer having a reliable car to drive. Once we arrived at my home, Richard safely unloaded my car, accepted my payment via phone app. He was also able to provide and email me an invoice for the towing service so I could submit a copy to my insurance company. I highly recommend Richard's Towing. Richard earned my trust by providing clear and transparent communication. His pricing was fair and accurate based on the miles calculated and rate for the distance traveled. Richard was also very personable and showed much needed empathy and compassion after my accident. Excellent service and customer care!!

Richard's towing awesome my car died on Dumas road in Everett this morning tow truck was there in…read more10 minutes the driver a trained professional very friendly and polite got the car hooked up and dropped off at repair shop in record speed very pleased with this company thank you for hiring people like this man

Mr. Raymond had an agreement with my son and me to transport a vehicle to Jacksonville, Florida, as…read morehe stated, "has a regularly scheduled pickup in South Florida and this would benefit him by not running empty to Florida." A good faith deposit was given to Mr. Raymond for the services. We were notified a few days before the pickup date by Mr. Raymond that his mother had passed away and he would not be able to provide the services we requested. I have contacted Mr. Raymond regarding the refund of the good faith $1000 deposit. He has since blocked my calls and refuses to discuss the return of the deposit. I am eager to resolve this issue and would hate to assume any ill intent. Mr. Raymond, you have my phone number; please call me to discuss this matter.

When my car broke down the other evening I called 4 different towing companies. This was the only…read moreplace that was able to help. Not only were they quick and friendly but also gave me recommendations on where to get a new battery that wouldn't cost a ton of money. I would call them again if I needed help with one of our cars.

I called for a flat tire after hitting a curb. The driver arrived ASAP and changed my tire…read moreexpeditiously. He also had camp shower to wash his hands and allowed me to use it.

If I could I'd give them 0 stars!! I was stuck on the side of the freeway, called them, they told…read moreme it would be an hour then overcharged the crap out of me. They had me pay before the tow so I did, which I should've known better. 30 minutes into my wait they call me to tell me the driver had an emergency and won't be able to pick me up, when asked about another driver they said they didn't have one but if I paid another $100 they could have another company come get me. I told them no, and they STILL KEPT MY MONEY!! Terrible

It is never a good day when you have to have your car towed 50 miles from Seattle to your home town…read moremechanic. But, listen to me. These professionals at On My Way Towing were quick, friendly, efficient and knowledgeable. The price was 33% lower than other Yelp top picks! I hope I never need them again but you can bet I've got On My Way Towing in my contacts because I will never consider calling any other tow company!

For the first time I was referred to this business! I thought I would try them to see if they were…read morehonestly one of the top places! I needed my vehicle towed now. I called them and in five minutes. They're on the way to pick up my car! They responded to me immediately! I will definitely recommend them to my family and friends. I was truly impressed, you will be too!

Excellent service at a great price! Earl was a pleasure to work with...down to earth and really…read morewanting to help. Really thought I would be paying a lot more. Recommended!

Not only was he super quick to respond and come out when I called him with an "sos" on Memorial Day…read moremind you, Earl saved me the time, money, and stress of towing my dead vehicle to a repair shop. He actually popped my hood and had a look at what was going on, gave my car a good jump, and the rest is history. He's an honest and good man, and I can tell his heart is in his work. I won't use another tow company ever. Thank you Earl for being so awesome!