If there were 10 stars, Cameron from Dick's Towing would get every single one. My in-laws' hybrid Lexus SUV died in the worst possible place--the second story of the WSDOT Anacortes to Friday Harbor Ferry - and as a hybrid, it required a flatbed that couldn't fit on the second story. The hybrid control system failed completely: doors locked, steering locked, brakes locked, shift locked - complete hybrid system failure. The car was a $50,000 paperweight holding up an entire ferry full of vehicles, including future rides as the ferry was scheduled for another sail after ours. Over 1,000 people were directly affected by this breakdown. AAA wouldn't help. Lexus Roadside Assistance wouldn't help. Four other tow companies said "no." Even the ferry crew had no idea how to handle it. I was calling around, then I got Cameron. Not only did she agree to take the job, she actually coordinated the tow around the ferry schedule (something everyone else refused to even consider). She showed up, sized up the impossible situation, and maneuvered her flatbed onto the boat with mathmatetically precise planning and surgeon-like precision to the very edge of the ferry, over the ocean and slowly but surely, against all odds, got the SUV off the second deck of the ferry and onto her truck. This wasn't just a tow--this was a rescue operation. She solved the problem when literally no one else could. Cameron is sharp, fearless, professional, and just plain good at what she does. If I ever find myself stranded again, I'm not calling AAA, I'm not calling Lexus--I'm calling Cameron at Dick's. If she's anywhere in my vicinity, she's my girl. read more

See all

Came out after work and my car wouldn't start. After trying to jump it with no luck I called to get my car towed. Called Dick's because i have seen their trucks around. The driver came in a reasonable time. I was parked under a building and his truck wouldn't start not fit. We had to push it across the parking lot to get it outside to put on his flatbed. That was a workout but no complaints from Dylan. Delivered to my mechanic and when my wife showed up to picked me up she thought the cost was pretty reasonable and it was less than I thought it would be. read more

I wish I can gave 10 stars to Dick's girl-driver, KLP as on invoice. I got a flat tire on parking lot of the Idylwood park and, since used Dick's in the past, gave them a call...My experience was above my expectations! The driver, KLP, slender young and beautiful , acted as a super women-very professional, fast as it was no brainer for her to change the tire or park huge truck in tiny space next to my car!!! She deserved a $ bonus. read more

Hook-up is now $125 Miles are $3.75 + tax read more

Dick's Towing - Dick's Towing - Towing Near Me - Everett, Washington

See all

Jerry arrived within one hour of calling. Car had been garaged for 7 years, so he filled the tires and used a charging pack hoping the car would fire, but apart from a healthy turn over no luck. That said he had it on the truck in no time at all, and delivered and placed perfectly in the parking space we had for it undamaged. Would certainly recommend Jerry. The price was also fair compared to some of the others. read more

Living up to their name, the Dicks tow driver just drove by my quiet neighborhood - he had his red & yellow lights flashing, I think it's illegal to have them moving when its no an emergency, and honking his very loud horn. It's inappropriate in a residential neighborhood and it didn't help his cause (he was just making a wide turn) but it was a solid 15 seconds of klaxon level sirens. Go find a more friendly tower. read more

The guy who winched the vehicle out of 10 in of snow knew what he was doing and did the job. When I got the bill a couple hours later, I had questions about the number of hours they were charging for, so I called the office for clarifications. The customer rep who answered the phone is the reason why I am giving 4 stars instead of 5. He was extremely rude to me and yelled at me, even lied about the agreed terms upon hiring them. Fortunately, the owner contacted me right away to explain the bill to me and was super professional and civil, just as I was expecting when I called the office. I am very glad to have my faith in humanity restored as I can really tell the owners do care about providing a good service. She is the main reason why I can still recommend this company and will consider using it in the future for my own needs. read more

Quick, knowledgeable and personable service. Towed my vehicle to desired location at a reasonable price.

Huge incident right up the road from my house The RV was not hooked up correctly and came loose on a steep hill and has rolled into a house private property on the side of the road to this day the property is still tarp and boarded up with damaged inflicted from the RV read more

Dick's Towing - This RV came loose on one of their medium duty trucks about 4 months ago and crashed into this residential house,, - Towing Near Me - Everett, Washington

See all

Excellent customer service. They were quick and less money than the out of network tow service my insurance company suggested. I didn't catch the name of the guy that helped me, but he was super helpful and friendly. I would highly recommend Dick's Towing. read more

Called to have a car towed from property parked illegally, said they were too busy but if we can wait a week for their lot to clear out the would for free. Called back after a week and met them at the house. When I got there they said it would be 85$, THATS BAIT N SWITCH, LIARS. Tried to take advantage of a handicapped person on a fixed income, I could have had it done In 2 days by another company. read more

Called Triple A to get my vehicle towed to a repair shop in seattle the tow truck operator showed up and somehow lost the key on the way to destination, instead they towed it to bmw of bellevue where I had to wait a few days until they finished reprogramming a new key, had to get comfort access reprogrammed to new key made as well paid 200$ out of pocket to get it done and they refused to reimburse me for my expenses, spoke to denise on multiple occasions she was helpful at first but then disregarded my concerns and failed to call me back last time I reached out to her. read more

Joe at Dick's Towing arrived quickly after my call to AAA and had my car on the flatbed tow truck in short order. He's personable and had useful suggestions about my vintage car, which he treated gently. Having one's car towed is always a pain, but Joe's professionalism made it somewhat less so. read more

So unfortunately I was involved in an accident a year ago. Lexus Enform called a tow truck, after I told them I had AAA. I had already called AAA and the truck that showed up appeared to have a AAA emblem on the side. However, when they showed up, they insisted that the tow truck was not called by AAA (I call bull on that) and they took my Lexus to their storage yard. When I got home I noticed some items missing, notably my small hard drive that must have slid out of my purse. They claimed they didn't have it. It just disappeared... yeah right, Two days later it was towed to a body shop. I showed up then and searched the car thoroughly and it was no where to be found. It was in the car when it was towed. The car had a black interior and it was a bright orange drive the side of a graham cracker!!! They also charged my insurance and incredible amount of money. When I asked the driver why he would not tow it under my AAA and he told me "it would be at least an hour and a half" for service, even though he was already on the scene!!! Avoid at all costs!! read more

My name is Susan and have i got a review for you. After a REALLY HORRIBLE experience I had at the North Everett Fred Meyers I found out my running lights don't turn off and my battery was dead. It was hot (yes..I know..hot in April isn't normal but then again NOTHING IS!! I called AAA and began my wait. It was not long at all. Jeremy called to ask me where I was in the parking lot, I had been crying (so embarrased). He then said, "oh miss Susan, don't you cry... I'll have you up and running in no time at all!" Jeremy pulled up and got to work only I couldn't find my keys. I had frozen food and ice cream melting and Fred Meyers wouldn't let me stash my foods in their GIANT REFRIGERATOR and was told, "No"! I was stunned!! Anyway.. I'm freaking out and Jeremy says, I want you to cool off, don't panic cuz you miss stuff. I'll find your keys. 10 seconds later he found them. I had opened my trunk with them and didn't take them out of the keyhole. He hooked the stuff up and told me to fire up and BAM she started right up. Oh..it gets better. I'm 62 and been driving 50. I never had been told how a battery needs to be taken out and driven around for 20 minutes at 2000 r.p.m. (like 30 mph) after it goes dead and has just been jumped. That if our batteries don't get used they lose juice. There was more but that isn't important. What WAS important is how amazing Jeremy was! Professional yet kind. Knowledgeable yet humble. He is THAT guy when someone needs more than just the mechanical stuff. He lifted my spirits! He gave my soul a good JUMP-START and I could feel it. Our world today is so different and strange this past year or so. God knows that so what does God do to help us get through it? He sends people like Jeremy into our lives to just remind us of the important things in life. There will ALWAYS be people that test us and push us. God knows that. That's why he gives us the chance to bless and pray for those who tempt us to react. People will enter and exit our lives RIGHT ON TIME!! Thank you Jeremy Namesta read more

My girlfriends car broke down on 1-5 in Everett. We talked to a state patrol who stopped and he said it should be fine over night. We went back in the morning and it was gone. Dicks picked it up and brought it back to their compound. They charged us $400 to get it back and $100 just to look at the car and get stuff out of it. After we got the car back everything inside was gone. Everything. I asked them what happened to all the belongings and the guys laughed and said "who knows". Don't use this company. They have terrible morals and will scam you for money and take your things :( :( read more

The tech had a little trouble finding me, but the excellent professional service was absolutely worth the extra few minutes. My battery was dead but rather than try and sell me a new one, he painstakingly evaluated what might have caused it to drain and eventually concluded that the contacts were loose. A couple of spins with his handy dandy wrench and I took Fiona (my Jeep) for a half hour tour of our new town of Arlington (of course at rush hour) to charge her back up A similar occurrence when logistics were such that I needed to borrow a friend's car and it wouldn't turn over. Different tech, same outstanding service. Revamping my perceptions of tow truck companies. You don't get top drawer service with a friendly and informative attitude from guys doing a tough job if they're working with jerks ! Well done, folks! read more

AAA sent Dick's Towing for a battery service and Travis (I hope I recalled his name correctly) arrived well before AAA said he would. he was pleasant informative and took care of my needs. I am more than happy with AAA and Dick's. Rocky Boss bossrocket@gmail.com read more

Excellent, responsive, quick. Our car battery died in a hospital parking lot due to us leaving headlights on. Called AAA (also very responsive and efficient) who called Dicks Towing. Ryan, the mechanic (personable and knowledgable), texted us first, then called. Total process from first call to AAA to Ryan jumpstarting us and giving us good advice to send us on our way ..30 minutes! Grateful kudos to all. read more

Pretty friendly needed a lift to a mechanics shop. They were on time with they told me.

Jeremy from Dicks Towing came yesterday via my AAA! Took care of me, checked my battery out for me. No life left in my battery! Ty Jeremy

Kyle of Dicks towing took meticulous care in towing our Porsche. He arrived on time, explained what he was going to do and was cautious in caring out the tow. He is one professional dude. read more

My tow driver was awesome! I feel really bad because I don't remember his name (memory not what it use to be) anyway he was friendly and very polite...a fun person. I enjoyed watching him hook up the car, he new what he was doing and seen to enjoy it. With everything going on in the world now...he made it all right for that moment. Thanks, much love! read more

Very unprofessional dispatch refused to tow my car so now my hundred and $ 150,000 SRT is sitting in a parking lot at risk of being impounded because they couldn't tow it three blocks without me being there they were four hours late and I had an appointment that I had to be at at 7 a.m. this is at 9:30 they refused I've been waiting there since 2 a.m. for a tow company to come out there until my hundred and $50,000 SRT three blocks to the Dodge dealership and they were called buy the Dodge dealerships roadside service then I had the dispatch lady talk down to me and try to mansplain why they couldn't do it after they've been told several times what the circumstances were and why I wasn't there hey lady I suggest you be nicer to your customers so they returned and use you again I will never ever use or suggest Dick's Towing again in my lifetime and I break a lot of s*** read more

Great and timely service. Super attitude and very courteous, Have used them before with always excellent results.

Had a great experience with Sam tonight. Battery died, Sam arrived in a timely manner, was courteous and polite, and got my car up and running in minutes. Thank you! read more

I was on my way home at 2AM from work when my water pump broke causing the belt to fall off. I called AAA and they said that Dicks would be dispatched and would arrive at 3AM. Due to the nature of my modified vehicle (lowered, front mounted intercooler, exhaust and wheels) I had requested a flat bed after notifying AAA about these modifications. I was told not a problem. At about 2:30AM I noticed about 4 fire trucks and a few state patrol officers flying towards I-5. 3AM rolls by and the driver was on the dot, even after he told me I-5 had been completely shut down due to an accident! He located my tow hooks and got it on the bed without a hitch! It was super fun watching how fast and meticulous he was with it. Got home at 3:30AM and he was fast unloading it than loading it (obviously). He was professional looking with all the proper safety equipment, his truck was in perfect shape, his manners were awesome and the inside of the truck was clean and organized. Overall it was a great towing experience for me, and would highly recommend them to any of my friends with similarly modified vehicles. I forgot to get his name, but thank you!!! read more

Dick's Towing - Towing Near Me - Everett, Washington

Bryan G was very thorough and friendly and professional. The service was at a great rate, but I would have been willing to pay more for that stellar service! Hopefully, I won't NEED dicks towing service again, but if I sdo, they'll be the ones I call! read more

Dick's Towing - Towing Near Me - Everett, Washington

See all

I just spoke to a woman at Dicks towing. I live in a condo and their signs were recently posted on our property. I called to speak to someone about if we ( out association) had a contract with them. She responded that I was not an authorized person on the account. I understand that. She continued to tell me that this was approved by the board. I completely understand that. Stood me very abruptly the conversation was over. I completely understand that I am not an authorized person on this contract. Since when can't a company discuss their policies? Very poor customer service! read more

This company is great. We've used them three times so far and will definitely continue to choose Dick's for any and all towing needs. My mom has a 4WD truck that is getting on in years and has needed to be towed to a mechanic a couple times. Two of those were planned, one was not. I'll speak to that last one since it was a stressful situation that Dick's friendly service made a whole lot better. My mom had just taken in her truck to be serviced and expected that mechanic to replace her brakes as she was pretty sure they were at their end. The mechanic insisted they were fine, but a week late, driving around Edmonds, the brakes went out. Luckily we were in a relatively quiet area and could pull off to the side of the road and wait for help. We gave Dick's a call and the friendly receptionist got a truck out to us in under an hour. Dennis was the driver and he was great! He was friendly, made us feel at ease, and handled our truck with care. This place is great! read more

Dustin is the best! Made towing my f250 out of a very tricky area look easy! Thanks for being so kind and awesome!

Had a vehicle towed by them. They quoted me a price and then doubled it 15 minutes before they showed up. The tow truck drive assigned by dispatch was great but not worth the doubling of the price! If you want an honest service find somebody else. read more

My car's battery died last week while parked at Sea-Tac airport and I called Dick's Towing for a jumpstart, as the signs posted around the Sea-Tac parking lot suggested. I was told a truck would be arriving in 15 minutes. 40 minutes later I called back to check on status and was told that it would be another 15 minutes. Not trusting their ability to accurately forecast when (or if) a truck would actually show up, I cancelled the dispatch and called AAA, who actually *did* show up in 15 minutes. I understand that some calls take longer or unexpected delays happen. But not contacting a customer back to apprise them of changes in expected times is just poor customer service. read more

I have a very low, very difficult to tow car. I called dicks to take it to the shop after it slipped a belt. The first driver they sent out was newer and didn't feel comfortable towing it without causing damage so he called for a different driver. Driver #2 was so amazing. I've never seen a tow truck driver be so careful and attentive to what he was doing. He towed my car just fine. And props to the first guy, I'd so rather wait for a different driver than have my ride messed up. read more

Service was way faster than expected, Mike Accetturo was very friendly and helped me with every step of getting my car to a good repair shop. Even went as far as to drive me to the Everett park and ride so I could catch a bus to Wallingford where I live. I would definitely recommend Mike and Dicks towing to my friends and family for their towing needs. Absolutely came through in my time of need! Thanks, Mike and Dicks towing! read more

Prompt service. Fair pricing. My son was 4 wheeling and broke his axle. Dicks was able to trailer this monster truck and deliver it efficiently. read more

Today I broke down on I5. When I called, your great dispatch team sent Todd right to the rescue! Quickly, he got my car towed to a great local mechanic and home safely. Thank you Dick's Towing. I will highly recommend you for any future towing. Since my family owns driving schools you will certainly be discussed in the future. Your great business got me back to business promptly. Appreciated. read more

I called Dick's when I had a broken down truck and trailer on I5. They responded promptly and were very fair, professional and courteous. I will definitely use them again and recommend them highly to others. read more

I don't live in or near Everett, so when my car wouldn't start at 6am at the Shell station after getting gas I was at a complete loss as to who to call. I searched Yelp and found Dick's Towing. The person answering the phone was nice and very professional. Between her and the diver, Dan, they were at my car within 15 minutes. Dan was really nice and had a great personality, which helped in a stressful situation. This company was professional and efficient. I would highly recommend them!! read more

I think it's time to consider investigating this company for fixing state bids with the WSP and potentially irregular pricing as well as breaking contract agreements with various roadside assistance vendor partners. read more