The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

got my windows done around 2018 and one window has been cracked. The contract stated life time…read morewarranty. I keep trying to get a hold of them to replace or for me to buy or get the brand to no avail. Very dissatisfied.

Window World recently completed a full replacement of all 24 windows and a patio door in our 28…read moreyear old home. The experience was excellent from the first consultation all the way through post installation follow up. The quality of the new windows and door are as promised. Our home is noticeably more comfortable, and the reduction in road and air traffic noise is remarkable. A neighbor referred me to Tim, our Design Consultant, and I'm grateful she did. Even though Tim was new, he was a former customer and made sure every detail was addressed. Every home presents its own challenges, and our installation crew certainly encountered a few -- but I was genuinely impressed by their skill, persistence, and consistently positive attitude. Once the installation was complete, the Production Manager, Geral, stepped in seamlessly. He coordinated with Tim and specialist Clayton and followed through on all of my post project questions. Their teamwork and communication made the entire process smooth and reassuring. Overall, we are very pleased with the results and the people who made it happen.

We had Window World install our windows, and overall it was OK--we're happy with the end result,…read morebut there were definitely a few bumps along the way. I know the Yelp reviews are scary, but their Google rating is great. I hadn't checked Yelp until after we chose them, and honestly, I feel like we got lucky. We got quotes from 4 companies for 12 windows (20 total with 2 bay windows). Renewal by Andersen wanted $60K ($50K if we "signed today"), Pella and Champion were around $30K with gimmicks attached. Window World came in around $12K--no gimmicks. That price sealed it. The sales process was smooth. The sales guy was great, pricing made sense, dates were set quickly. Day of install? I'd give it a B-. The crew showed up on time, but communication was tough (very limited English), and they didn't feel like full-time Window World employees--just guys with branded T-shirts. The install took 7.5 hours. There was some standing around, a guy outside on his phone all day, and one worker constantly video chatting with his kid. It's a big investment for us, and I expected a bit more professionalism. They left glass shards behind (we have dogs--scary), tracked in dirt, and didn't reattach some blind brackets. One wall got damaged, but they patched it. You'll need to move everything away from the windows and expect to do a little DIY afterward--vacuuming, hardware, maybe some paint touch-ups. The windows themselves look good. A big gap during install was sealed properly and now looks great. Some windows open smoother than others, and the screens are a little sticky, but they all work. The final walkthrough was awkward--the guy barely spoke English, which made it hard to ask questions. And yeah, you have to handwrite your credit card number on a form at the end. Yikes. In the end, we're happy with the windows and the price. Just go in with realistic expectations--be ready to roll up your sleeves a bit. Solid B-.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

We chose Pro 1 Windows from Yelp after "trying" to get a couple different companies to come out for…read morean estimate - seems some folks just don't want the work. Rhonda is easy to talk to & very down-to-earth. Dan and his install team work well together, and with only three of them, were able to do 13 windows (remove & install new) in one day. Very pleased with the quality of the custom windows, and Rhonda offered three different choices of UV protective glass (we chose the middle grade). Keep in mind, though, the windows are built to order, so it was a month after we first met with Rhonda that the installers came. I can't give enough praise in words to thank Rhonda and her team for the effortless transition from old, worn out, builder's grade windows, to the beautiful windows they installed.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

I signed up a window replacement project with Window Nation in August. Until this time the project…read morehas not started. I have called the company several times for updates but never returned my calls. I only learned later after 2 months that the sales person who estimated the project had left company which resulted to the delay and for other changes to be made to the original window plan. The sales manager was supposed to show me pictures of the changes to be made. Until this time I have not seen pictures of the changes. I've been calling the sales manager several times with no response, sent an email but still no response. What kind of a company is this? This behavior is unacceptable - showing irresponsibility. disrespectful and poor communication with customers. This company is worth a minus zero rating - if there is one. LBSmith Rowlett, Tx

NO SHOW...stood us up on our appointment…read more Didn't even call to apologize. Call them and they told me they had already been to our house and had left a quote. RUDE and very unreliable and unprofessional.

Alex picked up himself on the first ring when I called, came by to measure our broken window the…read morenext day, and installed the new window just as soon as it was available at a great price. He is my new window guy anytime I need work!

Alex replaced a window in my home today. He did an outstanding job, at a very reasonable price. I…read morewill recommend his services to everyone I know that needs window replacements in the future!!!

I found RC Window & Door Services via Yelp. They replied to my request within a few minutes,…read moreprovided a free estimate within a couple of days and got my new window replaced all within 9 days. I highly recommend d R. window & Door Services.

From the owner: "RC Windows & Door Service LLC is a trusted contractor specializing in commercial Doors__windows &…read moreglass replacement, We offer replace parts as; panic bars, closer arms, lock set, hinges & Push bars, We do residential window repair and new door installations and repairs for residential and commercial properties in the Dallas/Fort Worth area.

Hired them to change out multiple windows due to stains and condensation. Their quality and service…read morewas excellent. Great communication and was a much better value compared to changing the entire window. Will definitely use again.

Giuseppe and his team did a great job. The installation wasn't completed to my satisfaction and…read morethey promptly came back and resolved the issues.

They installed quality windows 10 years ago and stands by their limetime warrenty which came in…read morehandy this year

I cannot begin to explain how happy we are with our custom windows from Thermal Windows J&M Glass…read more John Toland and his team are exceptional!! We have a classic mid-century Ju-Nel home with a courtyard and needed custom windows to line the entire front of our home. John understood exactly what we envisioned and had already installed the same type of windows on many mid-century (modern) homes in our neighborhood. We have 72"x82" floor-to-ceiling custom windows that are TO DIE FOR plus sliding doors that match and they are all uniform...just gorgeous! The process from measurements through final installation was seamless. Once installed, we immediately noticed that our A/C didn't have to work as hard since they were so much more energy efficient than the previous windows. The craftsmanship is top-notch, locally made in Dallas with a lifetime warranty. The price was competitive and we were confident they had a better grasp of our vision than any of the 3 competitors. You should give them a call, you will not be disappointed! Seriously, I'd give them 10 stars if it were an option.

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.