Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

I just got new windows for my home today (2/16/26) and this company did an amazing job. Chris &…read moreBecca Pounds (owners) kept me informed of my window installation process and installation date. Their installation team did a great job; was very professional and made my window installation a seamless process. Their prices was within my budget and my windows are beautiful!!!

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

Door knocker came out, set an appointment with the sales rep. Sales rep gets here and i give him…read moreshit from the get go. Regan kept his cool. He told me what was needed to make the presentation a thing and i rewrote the script on him and sent him away.... then called him back and had him do the presentation on record. Then i opted to not go with this company as they have a crappy lender. All the same, Reagan and Taylor were legit amazing.

salesman ignored the no soliciting sign & even tried to open my front door. Beware!!!read more

Jeff did an amazing job adding to a leaded glass cross window that had belonged to my parents and…read morewas hanging in their home in Beaver Creek, CO. It held so many sweet family memories, and now it is wonderful to see it at the top of my staircase every day. Jeff is very talented and pays close attention to detail. He matched the existing glass beautifully to create a masterpiece. I am so grateful to have it and thankful for Jeff who made a family treasure even more special.

A Guest Bath Window With Charm, Class & Privacy…read more When I was making my initial drawings for New Moroxico, for the downstairs guest bathroom I sketched out a classic Tudor style window above a clawfoot tub. It had the quintessential diamond pattern of leaded glass on a window that was set into a stone wall and split vertically -- with two panels capable of opening outward like a French door. It was important to me that the window be functional as well as beautiful, providing my guests with the option of bathing with an open window, looking out onto the delightful fountains and luscious gardens beyond, should they be so inclined. Knowing what I know now about the City of Dallas and all its building and energy codes and environmental stipulations, it still shocks me to be be able to tell you that this is EXACTLY what I ended up achieving!! In the end (and with very little visual compromise, I might add), a gorgeous, functional, energy code approved, diamond-patterned Tudor style window now exists in my new home, looming stunningly over a huge copper tub. Of course, the city would have never approved a real stained glass window made in the traditional way, which is why we had to apply the specialty glass over a "proper" modern window-- one with energy efficient glass. Why I'm mentioning all of this is because if you are like me and nervous that doing a stained glass window this way won't look very good or won't look authentic, I am here to tell you that Jeff McMaster with Standout Glass is a skilled craftsman who does such expert work that you have absolutely nothing to worry about. My window looks every bit as charming and classy as the leaded glass windows of homes in my neighborhood that were built in the 1930s, and I have yet to encounter a single person who has questioned my window's authenticity or had anything other than praise for the finished result. There were many aspects of building New Moroxico that were extremely challenging and frustrating; but this wasn't one of them. Jeff came in and did his work quickly and perfectly, and for this reason he is someone I would gladly use again and someone who I would highly recommend to others. If you are interested in seeing more of New Moroxico-- including some of the more exasperating endeavors, lol-- please join me on Instagram @Ryan_Covington_photography or visit my website RyanCovingtonStudio.com or NewMoroxico.com

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

Unprofessional. Hung up on by management while disputing damage after her dismissed my concerns on…read moretheir work man ship. Like others complained, they did not remove stickers from window screens. They promised they had the best installers and communication was downhill after the deposit.

After many many many bids, went with this company to replace the rest of my windows. I waited…read moreprobably five months for the windows to come in which wasn't a huge deal to me. The company would reach out about once a month to let me know the status which I really appreciated. (Was impressed by that honestly.) Install went ok. I was not impressed with the crew cleaning up after themselves (because they really didn't) and they didn't clean the windows. Even asked me if the large ladder I had was mine and then said I could use that to clean the windows myself. I had to comment to the company to get the windows cleaned which shouldn't have happened. It's standard practice to have the windows cleaned on the same day as install. I also had to correct them on the need for a permit. Somehow between the bid and install, that was deemed unnecessary. Not sure if I would recommend or not but frankly, there are very few window companies that are recommendable. Probably because the workers rotate between companies anyway. Response: Don't twist my words. It was more than just running out of supplies. And at NO POINT did I provide an incorrect address. I would think I know where I live! I have lived here for SIX years. And if it was discussed at the time of the bid, then you clearly had the correct one. Do not lie. It's disgusting. I originally gave four stars but after the response from the owner, deducted a star.