I'm going to be honest here because it's expensive to replace windows. I believe you need to be crystal clear in your expectations of wanting the installation and complete clean-up done & if you do have even one issue take pictures and communicate with the company. They absolutely want to keep their reputation at the top and will do everything in their power to make sure you are satisfied with their work. My neighbors are looking to use them now! read more

We received a flyer in the mail ( Paris, TX) so we reached out to get a quote. Excited that we had a walk-through scheduled for Friday, both me and my husband came home early. On that day at the scheduled time they were a no show. My husband reached out and they said they would come Saturday. Saturday morning they texted my husband asking us to go outside and get the window measurements. This was not acceptable from a business that is seeking to get my business. That's too bad because we were going to get them to do our mother in laws house also in the country that has lots of windows. Future notice if we have to do the measurements or any prework that is normally done by the business then that's an automatic NO for us..... TMS read more

From the original salesperson who came to our door to the final installation they were true to their word . The price was reasonable and the work was excellent everything was on time as they said it would be. read more

We were very pleased with our service from Maverick Windows. After discussing our options with a very nice and personable (not pushy) salesperson, and after reviewing their work on a neighbor's home, we decided to have them replace all the windows in ours. They look terrific! They communicated frequently throughout the process, making sure we stayed well informed. Their install crew was terrific -- they did a great job installing the windows, and thoroughly cleaned up afterwards. We hope not to need it, but their warranty can't be beat! Oh, and their price was very reasonable too! Give them a call; you won't be disappointed! read more

Maverick Windows - Windows Installation Near Me - Farmers Branch, Texas

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For those of you skimming reviews I'll get right to it. * 5 stars for Dan Michael, the Owner in his responsiveness, willingness to address issues & customer service * 5 stars for the sales process & competitive pricing * 2 stars for the actual removal/install process and the Crew doing the work The customer service was really great. The owner, Dan Michael was incredible responsive & took responsibility for any & all issues that arose. He personally came out to our home multiple times to review the work, fixes that needed to happen & even to speak with us in person when concerns arose. We replaced around 30 windows & 1 glass single patio door. Most were double hung, with a few being triple hung windows and the cost was extremely competitive of other competitors. We ran into multiple issues from the moment the windows were delivered to our home, then during the removal & installation of the windows. All of which added extra hassle and more time needed for us to be available to address & oversee the fixing of all the issues. While the crew was polite & kind, they were inconsistent, did not take great care of our home during removal or installation which led to the company needing to hire professional cleaners to clean our home & care for our wood floors after they were done. Again, Dan saw to it that the issues were addressed & took responsibility for the mistakes his crew made - but at the end of the day the Crew rushed & wasn't careful. The Crew Leader did apologize, but also commented to me personally (multiple times) what "demanding & attention to small details" clients we were. Those "small details" being items we were told were standard items of care & service during the sales process but were left missing from our project. The windows themselves look good, finally. However, the interior drywall & painting our home around the windows, the exterior mortar, as well as the caulking finishes do not look good. We have personally had to go back over the caulking around the windows, had to repair large drywall holes & have had to repaint a lot of the interior of our home. At the end of the day we were happy to have beautiful new windows, but are thrilled knowing this is a process we do not have to endure again for a very long time. Windows done Oct 2020 read more

Be careful! They smile but that means nothing. I got to see the inside about how little they care about their customers. I saw 2 people on my team get fired my first week. Imagine how comfortable I felt! They didn't even take me to the side to reassure me. I joined Mavericks Windows expecting a stable company . I made a mistake my 2nd week an honest mistake and I was willing to make it up with hours or at least receive a warning. I was let go on the spot when he knows I have to provide. There was little communication from management and unclear expectations.. The leadership approach felt disorganized, and the workplace lacked structure. It felt like I was the only one NOT in the joke. If you're considering using Maverick, think about how they treat their own people. Why would they care about you?! I strongly suggest getting clear details on the job and have the clearest expectations. Be careful. read more

Very rude phone sales representative. During the time to set up my appointment, representative said if my spouse wasn't going to be available for the 1 hour appointment he didn't think I was a suitable person for their product. So basically high pressure sales rep read more

Listen up OWNERS - have you ever pretended to be a customer and went through what we go through? I have 8 windows that need to be evaluated, and 1 that needs to be repaired. 8 is more than 3 or 1, at least that is what I learned in grade school. Apparently, your customer service reps don't know that since one of them said, "We do a minimum of 3 windows, not just 1" - What part of 8 do these people NOT get...geezus, hello, MCFLY!!! tap, tap, tap - is anyone in there. read more

Maverick replaced three large windows in the front of our house. We got quotes from a number of companies, and Maverick wasn't the cheapest, but I feel they were the best value. Their guarantee and service were way above their competitors. Above all, they did a great job. They removed the old windows and replaced them with some new beautiful windows without damaging the stucco (EIFS), and cleaned up everything after they got done. Definitely would recommend them to anyone and will use them again when we decide to replace the remaining windows. read more

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Professional and prompt service. Definitely makes my home more comfortable. Would definitely recommend to family and friends.

Had someone come by to give me a quote, wasted my time with the typical sleazy sales tactics. I stayed neutral the whole time and said, sure send me the quote via e-mail. Never got anything. Spent my money at a better quality and more affordable place. read more

My experience with Maverick windows has been great. They are quality windows with a fair price (I did get other quotes). Everyone in the company was professional and very enjoyable to work with. The work was completed ahead of schedule and my new windows are gorgeous. I get compliments from all of my friends who visit, telling me what a difference the new windows make. I love them so much, that I decided not to rehang my new wood blinds on the back of the house. read more

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These folks are the real deal. Words like professionalism, knowledge and integrity come to find. Did not try to sell us something we did not need at this time. Five Stars! Thank you, Mr. Craig Whitaker. When the time comes, we will be back! read more

A representative of Maverick Windows came to my home today. I told him twice that I wasn't interested in having a conversation with him but he persisted . when I told him to go away he became loud and threatening. He was loud and rude to the point that his coworker was at that point also trying to get him to leave my yard. I'm a senior citizen and felt threatened by this behavior and was very angry to be made to feel this way by some stranger standing in the middle of MY yard. I told him I didn't think they were supposed to be going door in this neighborhood and he said he had EVERY RIGHT to be here. NOT IN MY YARD, NOT AFTER I HAVE TOLD YOU TO LEAVE. I called the number on the Maverick Windows website and the person answering the phones there was less than sympathetic. I called the constables who said they would send a car to check on those guys. After someone says no twice, take the no and move on. Bad form to be rude and threatening to an older woman trying to tell you to go away. read more

What a pleasant experience working with the Maverick team! From initial contact to final installation everything went smoothly and Dan always kept in touch with us. They were prompt to give us a quote, came by and got measurements as well as give us a demo of their energy efficient windows, helped us pick the best color/type for our house, and did a clean, fine job with the installation! I'm very happy for choosing these guys and will use them again next time I need new windows! read more

Got 14 windows installed and one of them was too small, they promised to replace it and almost two moths later I reached out to them and spoke to co owner and he told me they don't offer a window that size and that there was nothing he could do other than give me a $300 refund, absolutely unacceptable and unprofessional.. read more

They are a wonderful company to work with!! The Windows are top notch, with competitive pricing. The workers are pleasant, polite, efficient and timely- from the appointment to quote to installation! I highly recommend them! read more

I've been contemplating replacing my windows for years. After shopping around, I ultimately decided on Maverick Windows because I felt the most comfortable dealing with a locally owned and operated business with a proven track record. Beggining with the initial meeting, I never felt rushed or pressured and their team answered all my questions.... and I had lots of questions! At multiple points during the transaction they checked in with me to keep me updated. The installed product looks better than anticipated and the post sale communication from Maverick has been excellent. Highly recommend Maverick Windows! read more

We replaced our windows with Maverick and they did a great job. The crew was attentive and polite. Everything from sales to install went smoothly. I usually don't leave Yelp reviews but with Maverick I felt compelled to take the time to leave a do my yelping. I can honestly say working with them was a fantastic experience. read more

Do not use Maverick Windows!!!! They trick you to believe they are an attentive company. We purchased windows from them and basically didn't hear back from them for months. We would call and e-mail every day with no reply. No answer on progress. Once we finally got our windows 4 months later.... they forgot to stain our door and broke a window. 3 weeks have passed and we have still not got the fixed window or door. Once again trying to speak to their operations teams you get crickets!! Just no responses! If you do, they are rude, unhelpful, unapologetic and do not even try to fix their wrong doings. I would never ever suggest this company to anyone. This is not how you treat a customer who made a large purchase. I am so disappointed in their staff. The attitudes are horrible!! Their installers do a fine job.. but as for the office people.. they bait and hook you and then leave you out to dry! You no longer matter at all after you sign those papers. DO NOT GO HERE!! read more