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Marvelous Mouse Travels

3.7 (3 reviews)

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Bon Voyage Travel Agency

Bon Voyage Travel Agency

5.0(2 reviews)
11.5 km

About 8 years ago, I wanted to take a cruise. I had never been on one and had no clue where to…read morestart so I headed to the nearest travel agency right around the corner. Little did I know that I had stumbled upon one of the best travel agencies I have ever used. Seriously. My first cruise was fabulous thanks to Linda. It was so great, I took an impromptu (we are talking I woke up and said "hey I wanna cruise right now) last minute decision. Not only did she book me on a wonderful 5 day getaway to Bermuda, but the upgrades and requests and travel time was brilliantly done. I literally just lacked my bags and went. I used her to book a vacation to Riviera Maya in Mexico. The absolute most beautiful vacation I have been on. Everything is seemless when I deal directly with Linda. I tell her what I want, where I want to go, how long and how much. She takes care of the rest. The only thing I have to worry about is getting to the airport to catch a flight. I have heard horror stories from some people about travel agencies and I am shocked. I didn't realize how lucky I was until I had heard about vacation nightmares that could have easily been prevented. I always recommend Linda. I have sent multiple people to her and they are also amazed. She is professional, friendly, knowledgeable and has first class taste. Wouldn't ever go anywhere else! As a side, she has been working tirelessly on an upcoming vacation my boyfriend and I want to take. We provided a list of 4 places we wanted to go and she has emailed me multiple choices for each location. I receive emails at 8am and emails at 9 at night. She doesn't slow down, always thinking and always trying to make her clients happy. Truly a gem of a business!

Love this travel agency. Linda is amazing. She takes all the worry out of planning, always finds…read morethe best deals, and makes you feel as if you are her highest priority. We asked her to look at different cruises and unfortunately were not able to go with our originally booked plan. She took care of changing the cruise. She planned our family vacation also and was able to get us a great block of rooms. Linda always goes that extra mile and adds great little touches to our stays. We've used her to help plan 4 vacations and will continue to do so.

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Bon Voyage Travel Agency

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AAA - Cromwell

AAA - Cromwell

3.2(32 reviews)
4.9 km

My wife and I came here on 12/18 with an appointment at 4:45 PM to change my wife's last name to…read moremine. We came handy with our marriage license, her birth certificate, and the name change document that is required by the DMV as well as her new Social Security card showing her new last name that was changed weeks prior. Unfortunately, the only thing that we did not have was her existing drivers license with her maiden name that was lost days before our appointment with AAA. Upon arriving 15 minutes before close but again with a reservation for the last possible appointment of the day, which was at 4:45 PM, the representative was hesitant to assist us with ordering a replacement license showing her new last name because we didn't have her existing drivers license ... although we had every other supporting document, including a photo of her existing license as well to corroborate. She then asked a Manager for assistance who explained that they could not assist us with ordering the new replacement license, because we did not have her existing ID Instead this Manager told us we needed to visit the DMV website, order a new replacement license for the one that was lost, wait for that to arrive in the mail and then we would be able to come in after making another appointment and use that existing license to order a replacement license with her new last name. It made absolutely zero sense to me why they were making us jump through hurdles when AAA itself can assist in ordering replacement driver licenses for lost or stolen, etc. but instead this woman was telling me that I needed to jump through hoops and inconvenience myself further instead of trying to help me while I was there. She didn't even look over any of the paperwork that we brought in as well. She simply told me "the policy". Upset, we left and visited another AAA who was baffled by the interaction that I had here, apologized profusely for their unwillingness to help, agreed and validated that the steps they were trying to make us take were unnecessary because they didn't need the existing ID to order a replacement ID! At this point, I'm not sure if it was because the staff, including the manager herself, was being lazy because they were about to close or what but if that's the case, don't have appointment slots available up to 15 minutes before close. I don't even think it was an issue with laziness in all actuality because it took 10 minutes to order the replacement ID at the new AAA that we went to. We truly feel that we were discriminated here because why else would the manager herself refuse to help us, send us on a wild goose chase and give us misinformation? As a long time AAA member of 15+ years, not only that but also a multiple policy owner as well, I'm now shopping around for alternate insurances. I suggest others stay away from this location.

Tried calling this office today to check on some travel questions,…read moreThe automated voice said 0 minutes wait time. I've been on hold for over 25 minutes so far. So much for customer service.

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AAA - Cromwell
AAA - Cromwell
AAA - Cromwell

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Marvelous Mouse Travels - travelservices - Updated May 2026

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