About 8 years ago, I wanted to take a cruise. I had never been on one and had no clue where to…read morestart so I headed to the nearest travel agency right around the corner. Little did I know that I had stumbled upon one of the best travel agencies I have ever used. Seriously. My first cruise was fabulous thanks to Linda. It was so great, I took an impromptu (we are talking I woke up and said "hey I wanna cruise right now) last minute decision. Not only did she book me on a wonderful 5 day getaway to Bermuda, but the upgrades and requests and travel time was brilliantly done. I literally just lacked my bags and went. I used her to book a vacation to Riviera Maya in Mexico. The absolute most beautiful vacation I have been on. Everything is seemless when I deal directly with Linda. I tell her what I want, where I want to go, how long and how much. She takes care of the rest. The only thing I have to worry about is getting to the airport to catch a flight. I have heard horror stories from some people about travel agencies and I am shocked. I didn't realize how lucky I was until I had heard about vacation nightmares that could have easily been prevented. I always recommend Linda. I have sent multiple people to her and they are also amazed. She is professional, friendly, knowledgeable and has first class taste. Wouldn't ever go anywhere else! As a side, she has been working tirelessly on an upcoming vacation my boyfriend and I want to take. We provided a list of 4 places we wanted to go and she has emailed me multiple choices for each location. I receive emails at 8am and emails at 9 at night. She doesn't slow down, always thinking and always trying to make her clients happy. Truly a gem of a business!

Love this travel agency. Linda is amazing. She takes all the worry out of planning, always finds…read morethe best deals, and makes you feel as if you are her highest priority. We asked her to look at different cruises and unfortunately were not able to go with our originally booked plan. She took care of changing the cruise. She planned our family vacation also and was able to get us a great block of rooms. Linda always goes that extra mile and adds great little touches to our stays. We've used her to help plan 4 vacations and will continue to do so.

Pino helped my husband and I plan our honeymoon to Italy. He did a wonderful job of planning…read morethrough the entirety of the trip, including his coordination with a great limo company (La Dolce Vita) to get us around the Amalfi Coast. Pino was lovely to work with during the planning phase and easy to contact if we had any questions while we were out of the country. Thank you for such a memorable trip!

From the owner: World wide Travel services, Travel Agency,All Inclusive, Family Vacation, Affordable Italy,…read moreVacation, Cruises, Honeymoon, Destination Weddings, Caribbean Vacation

First time using a travel agent and definitely the last time I will use one. Paid A lot of money…read moreextra for a oceanview room. The room I got was a corner view overlooking the pool. When I brought it to the attention of Hyatt, they told me since I booked and paid through a third-party I needed to address it with them. I reached out to Donna the very next morning and nothing was ever done about it. Instead, she claimed to have reached out to Hyatt and then went radio silent and I was out hundreds of dollars for a room I did not get. This was not the only snafu. We had issues from the being not being able to get the airline tickets we were quoted initially, She overlooked the fact that I was traveling with a 14 year-old and could not book the emergency exit row. In the end I had to go on and book them myself. At the end of the day, there was zero value added, and only a lot of headache. I realize some travel agents are great, very attentive, making sure that you get everything that you paid for. Unfortunately, that was not the case here.

Great experience working with Allison Outwater at Marvelous Mouse. She was so helpful with resort…read moreand restaurant selections, park reservations, and so much more!

We have used Gallagher Travel a number of times and they have been great. Look no further this is…read morethe place to go for hands on personal service.

My wife and I recently used Gallagher Travel to help us plan our honeymoon. We wanted to use a…read morelocal travel agent as we do not get to travel much and wanted to work with an expert to make sure that no details were missed. Judy Gallagher was just the expert we needed! Judy was able to give us recommendations based on the type of vacation we were looking for and also stay within our budget. She took care of EVERYTHING, and even added her own suggestions to make our trip extra special. As it turns out, our Punta Cana resort had not disclosed when booking the trip that there was construction happening outside of our room. I had requested a room change from our hotel concierge, but was told that no other rooms were available. The next morning I called Judy and explained the situation. She answered the phone immediately and by that same afternoon we had our upgraded room -- one of the best in the resort! This was EXACTLY why we trusted our special trip to Gallagher Travel Shoppe and I am happy to give Gallagher a very strong recommendation!! Thank you Judy!

My wife and I came here on 12/18 with an appointment at 4:45 PM to change my wife's last name to…read moremine. We came handy with our marriage license, her birth certificate, and the name change document that is required by the DMV as well as her new Social Security card showing her new last name that was changed weeks prior. Unfortunately, the only thing that we did not have was her existing drivers license with her maiden name that was lost days before our appointment with AAA. Upon arriving 15 minutes before close but again with a reservation for the last possible appointment of the day, which was at 4:45 PM, the representative was hesitant to assist us with ordering a replacement license showing her new last name because we didn't have her existing drivers license ... although we had every other supporting document, including a photo of her existing license as well to corroborate. She then asked a Manager for assistance who explained that they could not assist us with ordering the new replacement license, because we did not have her existing ID Instead this Manager told us we needed to visit the DMV website, order a new replacement license for the one that was lost, wait for that to arrive in the mail and then we would be able to come in after making another appointment and use that existing license to order a replacement license with her new last name. It made absolutely zero sense to me why they were making us jump through hurdles when AAA itself can assist in ordering replacement driver licenses for lost or stolen, etc. but instead this woman was telling me that I needed to jump through hoops and inconvenience myself further instead of trying to help me while I was there. She didn't even look over any of the paperwork that we brought in as well. She simply told me "the policy". Upset, we left and visited another AAA who was baffled by the interaction that I had here, apologized profusely for their unwillingness to help, agreed and validated that the steps they were trying to make us take were unnecessary because they didn't need the existing ID to order a replacement ID! At this point, I'm not sure if it was because the staff, including the manager herself, was being lazy because they were about to close or what but if that's the case, don't have appointment slots available up to 15 minutes before close. I don't even think it was an issue with laziness in all actuality because it took 10 minutes to order the replacement ID at the new AAA that we went to. We truly feel that we were discriminated here because why else would the manager herself refuse to help us, send us on a wild goose chase and give us misinformation? As a long time AAA member of 15+ years, not only that but also a multiple policy owner as well, I'm now shopping around for alternate insurances. I suggest others stay away from this location.

Tried calling this office today to check on some travel questions,…read moreThe automated voice said 0 minutes wait time. I've been on hold for over 25 minutes so far. So much for customer service.

Cherilyn was absolutely amazing to work with, very prompt in responding to my messages, she…read moreactually took the time to find us not only the best deal but even more perks than we requested! She didn't just cut us off after booking. Cherilyn has kept us up-to-date with all we need to know for our trip. I highly recommend contacting Cherilyn weather you need helpwith your dream vacation or even just a weekend getaway. I know who will book all my travel Thank you Cherilyn

From the owner: This business specializes in making your travel dreams become a stress free reality. We take care…read moreof everything from researching the area you want to vacation to, booking the hotel, keeping track of the flights and much more! From cruises to the caribbean to local national parks, wherever you want to vacation we want to help make it happen for you!

We recently went on a Royal Caribbean cruise which we booked with Alice from Klingerman Travel…read more Her service was spotty at best. The office is physically closed and only operates by phone. She wanted us to make our own show/reservations and/or excursions. This had always been done for us as travel agencies should. We will never use the services of Klingerman again and will advise our friends against doing so as well.

Been using them for years and they truly make it easy. They are by far the best, first class!read more

Had great transportation from JFK when another travel agency cancelled on us. The process was easy…read moreand the driver was waiting for us when our flight landed.

I had an appointment to meet with Peter, the owner, to plan a two week trip to Poland. I live a 25…read moreminute drive from New Britain but felt his agency's knowlege of Poland was worth it. When I arrived for our 1:30PM appointment there was no pleasant greeting. A woman behind a plexiglass, eating, asked what I wanted to see Peter about. I said I had an appointment with him for 1:30. She said he was not there and would be back in an hour. She them called him and I heard her say that I was there. She then said he would be back in half an hour. I informed her that I made time in my schedule and I could not believe they ran a business like that and left. I never heard back with an apology or anything. They can't keep an appointment how can you trust them to plan a trip! Do not waste your time!