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    AAA - Cromwell

    3.2 (32 reviews)
    Closed 9:00 am - 1:00 pm

    Services - AAA - Cromwell

    Life insurance

    Homeowner or property

    Travel agents

    1 More Service

    Vehicle

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    3 years ago

    Had a very Easy QUICK experience ! Sara was extremely helpful and informative ...

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    11 years ago

    Nice place to go instead of dreaded DMV. The people working there are very nice and are quick about getting you in and out.

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    Ask the Community - AAA - Cromwell

    Do they have a travel agent on site?

    Hi Deb. We do! You can make an appointment with Mary or Liana here: https://cluballiance.aaa.com/locations/aaa-stores/AG129/aaa-cromwell-34-shunpike-road-cromwell. Thanks!

    Can I renew m CT driver's license there if my husband is a member?

    AAA membership is not required for DMV transactions.

    View All 7 Questions

    Review Highlights - AAA - Cromwell

    Being a AAA member I used the AAA in Hamden back in 2008 the last time I needed to renew my license.

    Mentioned in 9 reviews

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    Bon Voyage Travel Agency

    Bon Voyage Travel Agency

    (2 reviews)

    About 8 years ago, I wanted to take a cruise. I had never been on one and had no clue where to…read morestart so I headed to the nearest travel agency right around the corner. Little did I know that I had stumbled upon one of the best travel agencies I have ever used. Seriously. My first cruise was fabulous thanks to Linda. It was so great, I took an impromptu (we are talking I woke up and said "hey I wanna cruise right now) last minute decision. Not only did she book me on a wonderful 5 day getaway to Bermuda, but the upgrades and requests and travel time was brilliantly done. I literally just lacked my bags and went. I used her to book a vacation to Riviera Maya in Mexico. The absolute most beautiful vacation I have been on. Everything is seemless when I deal directly with Linda. I tell her what I want, where I want to go, how long and how much. She takes care of the rest. The only thing I have to worry about is getting to the airport to catch a flight. I have heard horror stories from some people about travel agencies and I am shocked. I didn't realize how lucky I was until I had heard about vacation nightmares that could have easily been prevented. I always recommend Linda. I have sent multiple people to her and they are also amazed. She is professional, friendly, knowledgeable and has first class taste. Wouldn't ever go anywhere else! As a side, she has been working tirelessly on an upcoming vacation my boyfriend and I want to take. We provided a list of 4 places we wanted to go and she has emailed me multiple choices for each location. I receive emails at 8am and emails at 9 at night. She doesn't slow down, always thinking and always trying to make her clients happy. Truly a gem of a business!

    Love this travel agency. Linda is amazing. She takes all the worry out of planning, always finds…read morethe best deals, and makes you feel as if you are her highest priority. We asked her to look at different cruises and unfortunately were not able to go with our originally booked plan. She took care of changing the cruise. She planned our family vacation also and was able to get us a great block of rooms. Linda always goes that extra mile and adds great little touches to our stays. We've used her to help plan 4 vacations and will continue to do so.

    Travel by Susan

    Travel by Susan

    (1 review)

    Can I say amazing. We had an amazing experience using Susan as our travel agent and will stay with…read moreher forever. She took care of everything for us. We were looking around for places to go and didn't want it to be to costly. Never thought Aruba would be affordable for us, but she made it happen. And boy was this a fantastic trip. The hotel she found us was located on palm beach which was amazing in itself, however, within steps from the hotel door were shops and restaurants and anything we needed. We chose not to do all inclusive which was perfect. Every day for seven days we had a different restaurant for breakfast luncheon dinner. All within minutes of our hotel walking distance. We walked everywhere. Such amazing food. Oh yes, and she reminded me when it was time for us to fill out the ED card because if not, I would've forgotten. We even booked our excursions through her and they were fabulous. I cannot rave enough about Susan and our experience. I'm so glad that I found her.

    From the owner: Turn Your Travel Dreams into Reality…read more Looking for a stress-free, unforgettable trip? As a licensed and certified travel agent, I specialize in crafting tailor-made vacations that match your interests, style, and budget. From family adventures and romantic honeymoons to exciting cruises and scenic RV road trips, I take care of every detail—flights, hotels, excursions, and travel insurance—so you can focus on making memories. What makes my service unique is personalized attention, expert guidance, and insider knowledge of destinations worldwide. I stay on top of the latest travel deals, seasonal insights, and trends to give you the best value and experiences. With me, you’re not just booking a trip—you’re gaining a dedicated travel partner committed to making your journey smooth, enjoyable, and unforgettable. Explore the world confidently. Your perfect trip starts here. What makes my service unique is my dedication to personalized care, accessibility in communication, and deep knowledge of diverse destinations worldwide. I stay up-to-date on the best travel deals, seasonal insights, and emerging trends to offer you the most value-packed options. When you book with me, you’re not just another reservation—I’m your trusted travel partner every step of the way. Let me help you explore the world with confidence and ease.

    Douglas O Leary - Farmers Insurance

    Douglas O Leary

    (1 review)

    TLDR: You can absolutely find an insurance agency that will treat you better (and get you a better…read moredeal) than this one. They do not treat their clients with respect, care, or courtesy. I so, so rarely write a one star review. I actually can't stand doing it. I've debated doing this for weeks, so know it wasn't written in the heat of anger. But as a consumer, I wish I hadn't ever worked with these folks. Sorry in advance for the novel. Douglas took over this Farmer's agency from someone who I had been happily working with for years. My introduction to the new crew was a bit chaotic, but fine. For the first year of business with them, things were unremarkable and I had no reason to change companies. The trouble started when my renewal came up in the Fall of 2024. The first renewal invoice I received from them was marked "Overdue" and was for about a hundred dollars more than my previous policy. I had not received any invoices prior to this "late" one, either via email or mail, and I hadn't gotten any notice of a rate increase. In the past, with the former agency owner, I paid on time, every time, and that owner would have reached out directly by email or phone if I had somehow missed a payment, or to discuss the change in price. This didn't sit well with me, so I decided to find my old guy at his new agency. Luckily, he was able to provide a quote for the original price ($100 cheaper) AND take me on as a client. We did all the paperwork, and I left O'Leary Farmers. Months later, I received a letter from Collections, saying I owed the O'Leary Farmers agency money. I truly thought it was a scam, because I had not received a single invoice from them since leaving their firm, either by mail or email. But I remembered that last invoice I got that had somehow already been "late," so I reached out to Nicole the office manager to double-check. Sure enough, she told me that yes, I had an unpaid balance of $50-something, and would I like to take care of that with my card on file? This REALLY bothered me. No invoice, no call, no nothing--but they sent me to Collections? I couldn't get over how this happened. When I followed up with this question, she did some digging and discovered that, oops! Their billing department had an old address on file for me. Yet somehow a different department had my current address to give to Collections. Hmm. THEN, when I looked at the detail of the invoice, I saw that $20 of the $50-something was a late fee. For a bill I never received. I asked to have that removed, and she did at least do that. I paid promptly with them directly, and was assured they would follow up with Collections. I assumed this would be the last encounter. Until, a few days into the new year, I get a call from Collections. Saying I owe Farmer's $50. Unbelievable. I had to send them proof of payment, so THEY could follow up with their client, Farmer's, to remove me from their system. I am most incensed by three things: 1. The lack of simple client communication and care. A quick phone call (or, I don't know, emailed invoice/online billing, HELLO twenty-first century) would have prevented all of this mess. I would have paid promptly, as always. 2. The lack of apology or acknowledgement of harm from either Nicole or the owner, Doug (who, by the way, I copied on an email to Nicole letting him know my displeasure at the situation and from whom I never got a response.) 3. The lack of basic, necessarily follow-through with Collections, which could have had an impact on my credit were it not for my swift response. I'm a business owner myself and a pretty damn easy client. The way they treated me through this process and the ridiculously preventable and annoying chaos they caused makes me want to warn others to find a better agency. If we have to pay for insurance, we should at least be treated with courtesy and respect by those taking our money.

    From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Cromwell, CT area since 2017, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

    AAA - Cromwell - insurance - Updated May 2026

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