Pino helped my husband and I plan our honeymoon to Italy. He did a wonderful job of planning…read morethrough the entirety of the trip, including his coordination with a great limo company (La Dolce Vita) to get us around the Amalfi Coast. Pino was lovely to work with during the planning phase and easy to contact if we had any questions while we were out of the country. Thank you for such a memorable trip!

From the owner: World wide Travel services, Travel Agency,All Inclusive, Family Vacation, Affordable Italy,…read moreVacation, Cruises, Honeymoon, Destination Weddings, Caribbean Vacation

I used Custom Travel for over a decade in past. The agent's name was Chet then. She helped me with…read moreairfare, vacations and cruises. I decided recently to book airfare to Saint Maarten We already had our accommodations. They came back with that they only book airfare for vacation packages

I booked with custom travel for our honeymoon then Covid hit causing us to reschedule to FL well…read morethen Covid got worse and we then decided to change again to PA. Unfortunately custom travel only had 2 hotel options we did not receive any guidance on what we could do here I was told to "ask the hotel" and here we are on our honeymoon with all attractions an hour drive from our hotel. We were also charged $600 in fees for switching and when I asked why the agent told me "well it's not coming out of your pocket you had the money in your honeymoon fund".... that's still my pocket! I don't think my family/friends wanted their gifts to go to fees. I'm extremely disappointed I understand Covid affected everyone but guidance from our travel agent would be nice. We decided to cut our honeymoon short.

I HAD to go back to this because it's such an amazing experience. I'm sure they do more than "Fall…read moreFoliage" trips but that's when I visited in the past. Despite my best efforts in the past to do Fall train rides, which turned out to be disappointing only because there was never any good colors on trees, this by far is the very best fall foliage experience I've ever had in my life. You get great views of the tree color transitions and just great photo opportunities. It does get cold on the water so bring a jacket. Experience is as excellent as last time with beverages and snacks for purchase. If you enjoy fall colors, great scenery and boats then you have to do this at least once.

A peaceful Hudson River cruise from Peekskill to Bear Mountain. Beautiful views and a truly…read morerelaxing experience! Such a wonderful way to spend the day. Very pleased with this cruise!

I called and a rude lady answered the phone saying "who is this?" I said my name and mentioned that…read moreit's my first time using a travel agent and asked if she could explain how it works. She said that the agent will be in tomorrow from 11am to 1 and to call back. I said ok but before I do that can you please explain how it works in general. She said "ugh I can't talk right now." Not welcoming, or helpful. She could have been polite and asked to put me on hold or something but yea safe to say I'm not calling back.

Yurek Majcherczyk from Classic Travel is an expert in his field who plans group trips from Poland…read moreto Peru and around the World. I have booked 4 private tours with this company and found their services to be excellent. Margaret Majcherczyk arranged my trips to Spain, Morocco, Egypt and most recently a safari to East Africa. Classic Travel offers great services to their clients and they never disappoint.

Disappointed and let down by Castle Dreams Travel's lack of effort and follow-through…read more I booked a Disney hotel and park ticket through this agency, expecting a streamlined, supportive experience. What I got instead felt like the bare minimum--just the booking, with next to no follow-up. Minimal itinerary guidance, limited reminders, hardly any help navigating park reservations or extras. Their communication was so limited that I had to reach out to other travel agencies just to get the information and support I needed. Disney trips are meant to be magical, but this felt like a DIY project with a middleman who vanished after clicking "submit." If you're planning a complex or special trip, I'd recommend looking elsewhere for an agency that's actually invested in your experience--not just the transaction.

From the owner: Does that thought of taking your family on a dream vacation to a Disney destination excite you?…read moreWould you prefer to have a company that caters to all things Disney plan your entire trip for you? If so, we have no doubt that you are going to be thrilled with our highly talented travel team at Castle Creams Travel in Southington, CT.