We have taken 3 two-week vacations the past four years with FTC - twice to visit national parks…read moreacross the Western United States and the other time to Italy.  I unfortunately am a procrastinator - so. I have usually gone to Alex close to the time we desired to leave for vacation. In all these cases -- despite the late timing -- Alex has done an amazing job of quickly pulling together thoroughly enjoyable vacations.  Almost immediately, Alex assembles a set of hotel choices and a schedule to take us to the places we want to visit - helping us make educated choices as to where we want to go. Once the schedule is in place, he worked closely with us to point out and then help book the best ways to get the most out of our schedule. Alex makes what appears complicated and initially overwhelming so simple and easy to navigate.I could not be more enthusiastic about Alex and the FTC crew.

Oleg and his team assisted our family with our first vacation to Europe this past Summer. Four…read morecountries in three weeks was a challenge, but he helped us coordinate everything and offered great suggestions. We will be forever thankful and will definitely be using them again!

Had great transportation from JFK when another travel agency cancelled on us. The process was easy…read moreand the driver was waiting for us when our flight landed.

I had an appointment to meet with Peter, the owner, to plan a two week trip to Poland. I live a 25…read moreminute drive from New Britain but felt his agency's knowlege of Poland was worth it. When I arrived for our 1:30PM appointment there was no pleasant greeting. A woman behind a plexiglass, eating, asked what I wanted to see Peter about. I said I had an appointment with him for 1:30. She said he was not there and would be back in an hour. She them called him and I heard her say that I was there. She then said he would be back in half an hour. I informed her that I made time in my schedule and I could not believe they ran a business like that and left. I never heard back with an apology or anything. They can't keep an appointment how can you trust them to plan a trip! Do not waste your time!

My husband and I have used Fara for over 15 years. She is always our go to person and wouldn't…read moretrust anyone else with our travels. She quickly responds to phone calls, texts and emails. She has sent us on many vacations over the years and has alway been spot on with knowing what we would like and always gets us the best deal. I highly recommend Travel by Fara she is a top notch travel agent!

How do I even put into words exactly how I feel?!?! With…read moreHarvey still on everyone's mind and Irma making her way in, we were at a loss on what to do. My sister has a new freshman down at Nova University in Ft. Lauderdale. The school announced this afternoon that they were closing. Students are leaving the campus due to Cat 5 status. We as a family hit the computers in search of tickets for him to fly home before the storm. We looked from Ft. Lauderdale, Miami and Orlando to JFK, Bradley, Newark and Logan. All we saw was $1035-$2395!!! Crazy! I have been using Fara at Travel by Fara for 5 years for my personal vacations planning. Desperate, I took a shot in the dark and at 835pm tonight, I messaged her over Facebook. Immediately. Immediately!!!! I got a response, requesting I call the office right away. My sister called and provided all info. Within 30 minutes, we got a ticket home for my nephew. She literally went "all in" to help my sister, understanding what she was going through as a mother. Fara has been and still is professional, diligent, knowledgeable and caring for all of her clients. Thank you Travel by Fara for always being there and at the top of your game!!!

Just made a call for some help, didn't book any business this time, and Valerie was very…read morehelpful...very delightful. Thank you Valerie!

In August 2022 we spent four days in Paris and the same in London. Our trip was organized by…read moreValeri French, of French's Worldwide Travel in Newington, Connecticut. Thanks to Ms. French, our trip exceeded our most optimistic expectations. To say that Ms. French excels at what she does would be an understatement. On the two occasions we met with her in her office, she asked us how we envisioned our trip -- the sights we'd like to see, our preferred means of transportation, the kinds of lodgings we hoped to inhabit, and so on. With that in mind, she produced a lengthy itinerary listing not only the time and location for every tour we desired, but a recommended gratuity. This was accompanied by the vouchers we needed for the tours, along with documents for our hotel reservations, airline flights, and train tickets. Thanks to Ms. French's attention to detail, we left the United States confident of navigating our way in foreign countries about which our knowledge of daily living was limited. And when, inevitably, there was a snafu, in our case of a tour being canceled on short notice, Ms. French, back in the United States, was able to improvise, substituting a new tour for the old, defunct one; as it turned out, we enjoyed the new tour immensely. We cannot imagine a better travel agent than Ms. French. Her cordiality is exceeded only by her promptness, expert knowledge, and efficiency. Many of her suggestions, it should be said, saving us considerable expense. We recommend her to travelers enthusiastically and without qualification. The Bergman Family, Newington CT.

I am traveling from Vancouver, WA. I came into Southington, CT AAA looking for a EZ pass…read moretransponder. They did not have any but told me where to go. Then I had my tire pressure checked and they replaced a lost valve stem cap on my back passenger side tire. Thank you! (I hope this will work for a google review.) Natalie

have been here 3 times and each time the customer service has been AWFUL.They need professionalism…read moretraining. They don't listen and they talk over you. Especially the old man at the door