My wife and I thought we did our due diligence before we even called Rick Walkley of Focus Dog…read moreTraining. He would not talk much about his program over the phone with my wife and said he had to come to our house to explain how it works. Long story short, he ended up taking our dog on a very short walk and we were so impressed by our dog's behavior while on the walk, we decided to pay Rick's fee up front which he represented to us would be for one year of training at about one hour per session per week. The total averaged about $50 per hour. Of the seven sessions we hung in there for and used his services, only two came close to being a full hour. Most were 15 to 30 minutes in duration. He kept telling us that was all our dog needed or could handle. That is one reason we became unhappy. The other reason we became disenchanted with Mr. Walkley is that he always chose and notified us by text when the next session would be. He did not let us first check our calendar. He did not even suggest the next training date options at the end of a session before leaving. He simply left, selected a date, and notified us as to when he would be available. If the date he selected was not good for us, it was 1-3 days later before we heard from him regarding another date he had selected. My wife requested on more than one occasion that he pick a same day/same time every week so we could plan. We advised him that there was only one day of the week that typically did not work for us and he often selected that day for training our dog. So, after seven training sessions over more than a six-month period of time, we called it quits and asked for a prorated refund of our money. He then explained to us that the upfront fee we paid was a discounted amount for our single payment and if we cancelled early, his normal fee of $195 per session would apply and he could only give us a credit toward future training. This condition was never explained to us. He did eventually provide some waiver of liability forms that alluded to the discount but did not disclose the numbers. Once we convinced him that we no longer felt comfortable dealing with him and that we were prepared to file suit, he offered his original reduced refund in cash in exchange for signing a "General Release Agreement" which would prevent us from posting any negative reviews. We refused to agree with that. It seems likely that is why he has no negative reviews on the internet. Rick Walkley talks the talk but he doesn't walk the walk. He expects to set the date and time of each session without first checking with you, he won't set weekly appointments, and he spends only a few minutes training your dog. Beyond that, he wants you to do the training but provides very little guidance and instruction for you. Let's face it, how much can he do in 15-20 minutes average training time for either the dog or the owner. It's your choice but if you decide to use Focus Dog Training be sure that you get everything in writing before paying your money.

Wow! So much appreciate everything that Rick did to help our family with our Aussie Doodle. I…read morelove the fact that he works with families in their homes. He is beyond knowledgeable and so much fun to work with. We will recommend him to all of our family and friends.

Highly recommend KFPI! The training, support and guidance Britney (and Jess too!) provided made a…read morehuge difference in refining skills and behaviors with my therapy dog. My dog is now so much more responsive and focused while walking in a variety of environments and situations. Britney and Jess both have a wonderful and genuine passion for dogs. They balance this passion well with supporting owners in a knowledgeable and patient way so you and your dog can be successful. My dog and I look forward to continuing our learning with Saturday group sessions. I highly recommend KFPI!

The people here are great, and they really care about your dog and that it receives proper…read moretraining. They know how to use proper training, emphasizing rewarding proper behavior, and work to train the owners, too (a very important step). I've used multiple trainers and boarding facilities over the years, and Kona's stands out as by far the best..

customers service doesn't exist. Groomer cut all the hair from my miniature Schnauzer. I called the…read moreoffice to complain and the lady name Nina, didn't care. She just told me that she was taking $15 off, the haircut was $140. I have 4 dogs , spent almost $600 dollars in a haircut, I guess they don't care. They just trying to get more business. For now they loose mine.

This is the nicest dog hotel ever. I completely trust them. I will use them in the future.read more

Lonnie did a fantastic job with my 9 month old Great Pyrenees mix during his 30 day stay. While he…read morewas there I received consistent weekly text updates, pictures and videos. My boy has issues with impulse control but now I have the tools to help him overcome that. He doesn't jump on me anymore, loves to chill on his place mat and I've even been able to start teaching him some new commands.

Lonnie and his team were amazing. When I dropped off our 1.5 year old English bulldog, I warned him…read morethat this dog was stubborn and hard headed. I can honestly say we got our money's worth with this one. Gunny did a complete turn around when it comes to his behavior but still maintained his affection. I was worried his playfulness would be completely trained out of him but that isn't the case. Gunny used to jump on everyone and run out the door every chance he got. Many times we've had to sprint around the block chasing him. He chewed on everything he could fit in his mouth and never sat still. If we couldn't see him at all times, he was sure to be destroying something. If we crated him, he howled. Thanks to Canine Texas, we still have our playful adorable pup but we can relax because he actually listens. He loves his place mat now. He gets to be a part of family time now. He hasn't jumped on a single person since bringing him home nor has he tried to run out of the door. He comes when called and we can actually take him for walks on a leash now without him pulling and yanking. We did the 30 day program. Of course we missed our pup but Lonnie sent pictures and updates so we knew he was in good hands. We chose Canine Texas because our dog wouldn't be in a cage in a business. He was at someone's home, in a small group, so he got the attention he needed. Lonnie focuses on truly training the dogs not just making money.

We love Lone Star Dog Training. Travis is a fantastic trainer. Our pitbull Rosie arrived in…read moreour garage in July hot, emaciated, and starving. We initially thought we'd foster her for adoption due to her dog aggression issues. After working with Travis, we decided togive Rosie a forever home ourselves. We brought Travis in to privately train her so she didn't have to deal with the stress of a group setting and because we wanted a tailored training program. With Lone Star Dog Training, we received an excellent job. Travis educated us about how training is important and what results he felt we could see. Over the course of 4 months, Rosie went from being aggressive toward our other dogs to feeling safe and comfortable with them. She's even adopted our 12 year old border terrier as her sister. Rosie has progressed from a frightened stray who did not wag her tail or understand how to take affection, to bounding and leaping with joy when she sees her people. She now seeks out our affections and looks forward to spending time with us. If not for Lone Star Dog Training, we would not have decided to keep her. It showed us what a wonderful, fun and loving dog Rosie is. Thank you, Travis , for your dedication and patience with us.

We have just started our training adventure, but already I can see a huge difference in the balance…read moreof control and behavior of our pup! I am amazed at how quickly and simply the program has worked and I cannot wait to see the end results!! A well-behaved pup is so much more fun to have around!! :)

Some people have a real passion for animals. Stephan is definitely one of them. His knowledge and…read moreexperience made a real difference with training our michievious Frenchie. And the online support made it really convenient for busy people like us. Not many places make use of technology like that. And during covid that made a real difference for us. Would definitely recommend. Thanks Stephan.

Stephon cares so much for his clients and the dogs. He's excellent at giving advice, and providing…read moreexpert, loving training for you and your dog.

I have boarded my two labs here a few times. The staff does a great job taking care of my old one…read more Nice clean facility. Several different room set ups. Play time and even one on one time. As for price, boarding your pet is pricey if the place is decent. This place is way beyond decent and for what they charge vs rthecsrrvodecamdctreatment, no a bad deal. I will certainly continue to use them.

The staff (Kelsey in particular) provide very poor customer service bordering on incompetency. I…read moremade a reservation for boarding on a Monday, well in advance the date needed. Late the preceding Sunday afternoon I received a phone call that my dogs Bordetella had expired. I thought it odd because he was current on all vaccination; he even had the influenza vaccination. I told them I would check with the vet first thing Monday morning - the day I was headed out of town. First thing Monday, I called my vet who informed me his vaccinations were all up to date, and they emailed me a copy of his records. I forwarded these to the Lodge and followed up with a phone call. Kelsey said they had received the email and we "were all set." I took my dog to the Lodge and mentioned that I was glad the issue had all been cleared up......they said no, his vaccinations were not current, that his Bordetella had expired. I said that the records were provided showing that he was current. I told them that Kelsey had confirmed that all was ok. She was sitting at the front desk and said she only confirmed that they had received the email records-she said that she never looked at them. Seriously?? It was then, and only then, that I was informed that their policy was that this vaccination had to be renewed every 6 months, rather than annually as is the general practice. Never once had anyone mentioned that they required this vaccination to be done every 6 months. It would seem that this should have been mentioned before now, especially since, standard practice is that this vaccination is good for 12 months and also since I specifically called to follow up on this issue before bringing my dog for boarding. At this point my only option was to pay THEIR hospital a $55 exam fee plus the cost of the vaccination or they could not accept my dog. Nice little scam to get business for their hospital.....they must have thought they had me over a barrel, but guess what, they are not the only game in town!! Needless to say, I will not be going back and have already warned several neighbors to beware of their less than forthcoming business practices.