This facility provides a safe and playful home away from home for dogs while also incorporating…read moretraining tools I can use at home. My mini-aussie loves the play dates with other OAK9 clients too. Mallory has a fountain of knowledge when it comes to animal behavior and has helped me in modifying unwanted behaviors through gentle and loving methods. Its like she "partners" with each animal individually and asks them what *they* need to feel safe and to want to do well. My dog is thrilled to show off his good behavior now thanks to all Mallory taught him and me. If you need help with a challenging dog or a safe place to board for a few days, OAK9 will always be my first recommendation.

My family is so grateful for Mallory's expert advice, instruction & training for our little 14…read morepound dog that we rescued this past February. He's a little terrier with his own demands and he wanted to rule our home and it was getting out of control. My husband and my 2 kids where so concerned because we had 2 different dog trainers and nothing seemed to work, but once we met Mallory she helped our dog and more importantly instructed us on what to do to have our dog be a loving & obedient member of our family. Mallory has so much knowledge on dog behavior, it was so fun to learn from her and within one week of implementing her strategies we saw a drastic change for the better in our little rescue dog. We went from thinking that we were going to have to give our dog back to the rescue place to now having this adorable, fun, loving dog who brings us laughter every day. Hands down, Mallory is the best at helping you understand what a dog is thinking, what the dog needs and how to respond.

Jen did an amazing job grooming Scruffy and she is very reasonably priced. I would definitely…read morerecommend this business!

Awesome dog spaw . These lady's does great work. I am very happy with there service and care.read more

They have trained two of my Belgian Malinois to be obedient pups. Working with them and are very…read morecaring about our concerns.

Mike and Starla are awesome. We initially brought our 3 year old Akita Japanese/American mix for…read morediscipline training and boarding. We adopted our Akita and was showing signs of nervousness and like any of his breed, very stubborn. The 3 weeks did a lot of change. He maybe older but Mike definitely did wonders. He gave us a "cheat sheet" so we do not forget and continue at home. Yes, we live in Richmond but bring our pet to see Mike and Starla. He is always happy to see them. He has the space to run around and socialize with other dogs safely.

I have to give Bob 5 stars for our first lesson that gave my dog a good push for heeling. He was…read morestruggling with this. Bob gave me the tools to overcome this bump in the road and for that I was very grateful. It just was not happening before I hired him. We were and are in training with someone else to pass the AKC CGC test to become a Therapy Dog and he just wasn't getting it. I felt that this $350 was money well spent. When it came time to test, I got nervous so I called Bob again to help me with the portion of the test that was to have my dog have no reaction to another dog. There are certain tasks your dog has to pass and this is one of them. It is more than just walking by another dog. He was to take the test the next day but I was nervous to take the test in case he was to fail this portion. He suggested we meet in front of Petsmart. I was hesitant to stand in front of a store asking customers for help, but hey he is the trainer. I don't know if Bob is unfamiliar with the CGC test as he kept asking me what was expected. Maybe, he just wanted to visit. I kept wondering, "Why is he asking me? He is the professional, not me." After 3 customer's dogs pass by he said, "This lesson was a bust. I'm not going to charge you. You can use me for something else."He encouraged me to take the test anyway. Little did I know that the encouragement would cost $350. My dog did pass the test today, but it is not because of yesterday. My dog and I work every single day together. I absolutely use the tools I was taught by Bob for heeling. My dog is also still in obedience school with another trainer and doesn't need anything Bob has to offer. So, I asked for a refund and he said no. What he did for my dog that day was just look for dogs from customers, pace around the sidewalk and we pretty much just visited. Bob is quite an entertaining guy. This is a picture of Bob's response when I asked for a refund. My response was "Merry Christmas. Keep the money. God Bless." I guess he needs it more than I. Bob knows that standing in front of Petsmart talking and hitting up a few customers is not what got my dog to pass the test. It was hard work for the last 6 months and we have more to go. We are on our way to help those who need a great big dog hug.

Bob is amazing, he had my girl behaving in minutes and taught me how to maintain it. I highly…read morerecommend!

Great trainer!! Seems to know what to do just by meeting the dog!! She has a certain way of…read moretalking and communicating with all breeds, big and little!

My 82 year old mother last month was given a 3 month old female German Shepherd. I knew this…read morebeautiful puppy was going to be a large 90 to 100 lb adult so I sought out locating a qualified professional dog trainer. I chose private training lessons with Lisa Newman. Upon our arrival I could see immediately Lisa was a person who was an advocate for the ethical treatment and loving environment for animals of all kinds. Our first training session with Lisa Newman and my Mom's dog Duchess was amazing. Duchess was comfortable and felt secure with Lisa and although Duchess was resistant at first by the end of the first lesson Duchess was compliant with commands. By the fifth training lesson Duchess was sitting, staying, laying down, heeling, coming on command and not aggressive with the cats, chickens or other animals there. Following Lisa's instructions my Mom & I took Duchess to Tractor Supply and I had no trouble out of Duchess she stayed to my left side at all times not pulling ahead of me would sit on command was social with allowing adults and children to pet her. I now have the tools necessary to build upon to have a controllable, compliant, and loving dog. Lisa is most defiantly a professional trainer and well professed in her ability to help you achieve great results with your pet which is also the family guard dog.

Why 5 stars? Because this man is fluent in dog…read more --- --- --- We got a new puppy a few months ago, so one of the first things we searched for was a good trainer in the area. Approximately 10 seconds after my initial search, it was very obvious that Scott was the easy decision. He's been collecting reviews for years and virtually all of them are 5-stars. It was a virtual guarantee that we would be happy if we called Scott. So we called Scott. Yes, these services are not cheap. But you get what you pay for and what you pay for here is a human being who speaks dog. Owning a puppy can be the source of unlimited stress, but you can really minimize that stress when you have someone like Scott to help you learn how to tackle all of the issues that pop up along the journey. And honestly, you plan to have a puppy in your life for many years - getting good behavior for potentially a decade+ is not money you are going to regret spending. We purchased the middle-tier package which consisted of 5 visits (4 in home and 1 at a park) + the opportunity to reach out to him whenever we have any future issues and need a bonus session or just some help. Scott came to our house for visit #1, and I will never forget how hard I laughed when he *immediately* transformed our girl from a cracked out puppy to a completely submissive and obedient dog after a simple, two-step action. And his method is never to hurt your dog - this is all done by just mimicking the behavior of an older dog who is teaching a puppy how to behave. Each visit resulted in better and better behavior. As of this writing, our puppy is 5 months old, but we have greatly accelerated her emotional intelligent, far behind her actual age. Our last visit was at a big park that had a dog park and a playground. There were a bunch of kids playing on the playground and they wanted to come say hello and pet our dog. Of course, I forgot all of *my* training and was failing to control her from jumping and being crazy. Scott patiently watched me messing up, and eventually, calmly walked over, took the leash, did his two step command, and just like the first day: POOF, it was like an exorcism. Suddenly, she was calm and submissive, allowing the toddlers to pet her without anymore lunatic behavior. The group of parents literally ooh'd and ahh'd at this marvel. I'm so glad others were able to witness his magic. And I'm so glad Scott was one of our first calls after we brought Birdie into our lives. I highly recommend you do the same.

Scott - the K9 Coach - improved our puppy's behavior 80% on the first day. He is truly the "Dog…read moreWhisperer" in our view.

By far the BEST trainer I have found! She has worked with all 4 of my personal dogs and a litter…read moreof pups that one of mine had! Cathy really cares about the dogs which they pick up on quick! My dogs get so excited to see her anytime I have called for a refresher! They just love her way and so do we! I am able to take my dogs anywhere and not worry if they will behave or not! She has worked wonders with one of our girls who has serious social anxiety and now she is great! We can't say enough about her!!! I will be referring her to everyone and even getting advanced training on our large dog soon too!!!

The absolute best! Melissa trained both of my Malinois and me! She is so easy to work with and…read moreunderstand. She's super knowledgeable about dogs and uses several ways to train depending on the individual dog. I highly recommend training with her.