I brought my dog here once and never again. He is a small dog and the crate was extra small. They…read morejustified it by saying there is a run through a dogging door. The run was covered. During my tour they told me that it was to prevent them from being picked up by a large bird. (What) They had several dogs with a large cardboard in front of the crate because they were barking too much. I had asked for a bath before bringing him home and they told me they do not give baths, first kennel I have ever been to that doesn't have a bathing option. They do allow the dogs out to play and depending on their size is which yard they go in. The report card I got when I picked him up was trash. They decided to rate my dog. Who do you think you are. My dog ended up coming home with a skin bacteria that I had to deal with from their unsanitary kennels and play areas. NEVER EVER WILL I BRING MY BABY HERE AGAIN!

I don't recommend for larger, high energy dogs who jump. My dog is sweet, not aggressive at all but…read moredoes jump (we are working on it) but the staff got upset with my dog and gave me a rude report card. Won't be bringing him back.

We left out Ragdoll/simease cat at this place for about a week. Must have required vaccinations. He…read moreis definitely a cat person and is fascinated by the cat culture, so I knew my kitty was in good hands. He sends pictures whenever the cat goes out for a two twenty-minute runs about the place which has all the climbing things a cat would want. Very stimulating environment, however if the cat is nervous, it may not take to it readily, but eventually, will, which is good training to socialize you cat if its not around other cats. Upon returning it was almost impossible to get the cat back into the carrier, but he has great experience getting the cat back in the carrior safley using kevlar gloves. The ktty quickly calmed down when we reached home and did not nave any weirdness that cats get when you leave it alone for a few days. So it was good for the cat and you shouldn't worry about the cat when away, he has all sorts of activites to keep the ktty happy/satisfied

Wonderful couple who run the business! Very caring! Have used them numerous times over the years…read more Absolutely no complaints!

Kim has worked for the Bryi's since 2019 and she did a great job at my house-stayed and played with…read morekitties every day and came in the time window I had asked for visits to happen. The questionnaires you fill out in advance are very detailed and it makes me respect their way they work, as well as calling in when you get back home--that shows their care for the pets is primary. I was relieved to find the pics every day in the portal. It took me a minute to get used to everything being in the portal, but that really makes sense as well. I will use them again!

The service was everything we wanted and more. The sitter would send pics and updates so we were…read morealways at ease. I strongly recommend this company for a loving, conscientious experience.

Carole and her staff are nothing short of fabulous. Her attention to pets is no comparison to…read moreanyone I know, as is there communication.

We recently met with Carole and Jessie about watching our dog while we were on vacation. Our pup…read morerecently had surgery and was restricted to what she could do. They were AMAZING from start to finish. The initial interview was thorough and you could tell that they both love animals so much. We used the Time To Pet app to keep connected while we were gone. Jessie posted an update after every visit (four times a day!) PLUS she sent 10-12 pictures and video. She also checked all the doors and turned on/off lights, brought in our trash cans, etc. Honestly, the went above and beyond! We will definitely use them again!

We newly adopted an 8 month old catahoula mix puppy with lots of energy. Lots of energy is an…read moreunderstatement! When we first adopted her she did have trouble getting into the car and new places. I had time getting her to go in the door of Snuggles and Hugs. Darrell took her loved on her and Penny felt relaxed right a way. Now she runs to the door and and can't wait to see her friends there and get play time in. She also has no problem getting into the car now cause she thinks she's going camp. Darrell and Nancy you do an excellent job! Thank you for loving on our pets when we can't be there! The facility is extremely clean and always smells great!

Just dropped off my two dogs at the Snuggles and Hugs dog boarding and day camp place in Oak Ridge…read moreNorth. I really liked the owners and thought they were very caring individuals. I will let you know how it went when I pick the dogs up this afternoon. Their rates are on www.activedogcamp.com. We had been using PetSmart Hotel and there you have to pay for every little additional item...ie treats, playtime, etc.. At Snuggles and Hugs it is all included. They texted me photo's of my dogs playing and working dog puzzles. (didn't even know there was such a thing.) We had to bring our dogs there for an interview last week which I wasn't crazy about but am so GLAD WE DID. They told me things about our dogs that explains how they relate to each other. It made sense! Also used the interview to determine what type of dogs they can play with or interact with. Again it made sense! PetSmart had decided our dogs were Aggressive and wouldn't let them play with other dogs. They have never bitten or snapped at any other dogs or people so I didn't agree with PetSmart. The Snuggles and Hugs guys introduced our dogs to different dogs in a controlled situation to see how they would interact. I'm excited to have found these guys....and I think my dogs are also. Very happy with Snuggles and Hugs.

Nancy is absolutely wonderful! My wife and I have such a high degree of peace of mind knowing that…read moreour beloved cat is well taken care of while we are away from home.

My dog loves Nancy! It is nice to know he is in great hands when we are away. Never have to worry…read moreabout her leaving Max high and dry. He gets more attention while we are away than he does at home. No wonder he is always a little sad the first day or so we are back!

My dog Milo is not friendly. But he loves Penny I was so shocked I am so happy she take care of him…read moreshe hug him in picture .. haha He was so happy to stay there for one or two also three weeks . Will be there third time.. still going ...

What a great place ! Penny is great, and took great care of our Angel! All the dogs look happy and…read morespoiled! Very happy with the care Angel received. Planning on using Pride Kennels for her care next year when we visit the area! So glad we found you!