Crook. He smiles on your face while he rips you off. When times are tough he keeps your insurance check to pay his bills and may take weeks, months or even a year to get your car back. Also shoddy work and I had to buy a new battery as it went dead he had car so long. He lied and lied and lied. A real scumbag. Despite warnings on here people use this dirtbag. Most of good reviews are fake or just lucky people he didn't need to screw. His son works full time scrubbing negative reviews from social media and they pay a service to do it. Just go to westchester county clerk website and search lawsuits and judgements with name Martone. You will be shocked at lawsuits,, judge.ents against him and family members. They are just crooks and deadbeats.. Sad because if he was honest he could make more money. Some of his employees know how to fix cars. Just not in Michele "Mike" Martones nature. read more

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Michael is the most respectable businessman I've ever come across. In a world where people are looking to take advantage of others to make a few extra bucks, Michael at Martone Auto Collision is a breathe of fresh air. I could not recommend this place of business any higher. The service is unmatched and the quality of the job is fantastic! They can handle any job and will perform to the highest of standards. God bless this business. 10/10 read more

Martone Auto Collision - Perfect body work and paint job! - Auto Repair Near Me - Ossining, New York

Words cannot describe how much I appreciate Mr. Martone help and kindness. I was caught in a perfect storm where uninsured expired license plate 19 year old rear ended me on my way back from the city. To make the matter worse my car had to be towed by a NYPD endorsed towing company since the accident took place on a Major Deegan highway. (Autorama) Long story short, I wait for a month to finally got my car back to my possession. (Towed to Mercedes in White Plains, waiting for the forever police report, it was just a Saga of waiting. Yada yada yada) Now this wonderful man showed up in my life and took care of my baby and now it looks brand new again. Within just a matter of 4 days!!! Guys put this in perspective, 4 DAYS!! Versus waiting or a month for the alignment and the suspension from the Mercedes dealership and my baby still looked like crap. Now it is brand new with a fraction of the price and super fast service. I left Mike's shop as a happy customer. Highly recommended!! Thanks again Mike!! read more

Had a bad, one car collision a few weeks ago - over $9,000 in damages. Brought it in and they repaired the damage (plus fixed a couple of pre-incident dings) in a timely manner and the car looks good as new.....runs as great as it always did. read more

We had used Martone about a year ago after a minor car accident. I understand things may have been delayed because of COVID, but his communication and response was terrible. It got so bad, he started screaming at us over the phone multiple times. So unprofessional, and truly not worth the effort. To make matters worse, we are a one car household so the car being held in the shop for nearly two months severely affected our lives! The car did eventually get fixed, but I would never trust this man with anything again, much less our vehicle. read more

My daughter's car was parked under a sappy tree during a semester abroad and we found the roof and hood spotted to such a degree that the paint was gone in places and rust was appearing. Mike Martone did a fantastic job dealing with my insurance company and repairing the car so it looks brand new again. They even detail cleaned it before returning it. I can't be happier. Highly recommended. read more

I am completely delighted with the way my car looks after an extensive repair. Mike helped with the insurance company so that all I had to do was file a claim. My car looks like new! read more

Dammit!!! why did I come here. These guys messed up my BMW. The paint is off and sloppy. Very disapointed, now I have to go somwhere else to get it fixed. Thanks for nothing. Will never go back. read more

Brought my car in for repairs to the front bumper which was ripped off and needed to be replaced and fixed at Martone Auto Collision. Michael was a delight to work with! I trusted him immediately. He explained exactly what needed to be ordered and done and reassured me that the job would be done to perfection. I was extremely happy with the end results. My car looks FANTASTIC! He was very accommodating with setting me up with a rental.....The whole process went very smoothly. Every time I called the shop he would personally answer the phone and answered and explained any questions I had. He helped me with the insurance claim as well. I hope I will never need repairs to my car(s), but if I do, I wouldn't go to anyone else!! I am a total repeat customer. Thank you Michael, for your kindness, your patience and for a wonderful experience! Julie B. read more

I brought my car for an inspection to Martone Auto Collision. The previous owner of the car had it sitting for months with dirt caked on, check engine light that would come on and off at random and an ac that would shoot dust particles out. They didn't just pass it like the previous owners last mechanic, but actually did there job for a reasonable price and got it back to it's tip top shape. They even cleaned the inside and outside of the car as a courtesy. I couldn't think of a better place to go than Martone Auto Collision read more

Make it 5 stars. Needed Mike's service again after front end damage that occurred in heavy rain on a highway. Michael took charge once I gave the insurance company his number. He completed the work, with original, not aftermarket parts, in 3 weeks, as promised. It was a lot of work. Zero pain on my part, and my car looks and rides like new. read more

I dropped off my car today to have scratches in the hood buffed out. I met Michael and he was delightfull; explained the process and instantly gained my trust. Later when I returned the car was perfectly polished and scratches were gone! He was delightful again, charged a very reasonable price and issue resolved.I would definitely use Martone again! read more

Love this shop. Always fair prices and excellent work. The work is guaranteed, the customer service is excellent. Michael's attention to detail is key, He is sincere and honest. I trust him and bring my cars here all the time. I recommend him to everyone I know. read more

I purchased a car from Martone Auto Collision - they were selling a vintage Mercedes for a client. In the end, I found that Mr. Martone and his staff were honest, well-meaning, and professional people to interact with. I had the car inspected by an independent inspector who noted a few things that had to be worked on: primarily the A/C and the exhaust. I think that there was some tension between the inspector and Mr. Martone (I was not present at the inspection), but I was ultimately glad I had it done since the car is over 25 years old and issues are to be expected. Mr. Martone agreed to fix the A/C and include it in the cost of the car. Mr. Martone was true to his word and did an excellent good job on the repair. Overall, the whole process took over 2 weeks, but I was willing to be patient because the repair work was being done for free. One thing that I did find annoying was being told via text message that the "car was ready," taking a day off of work to come up to Ossining from Brooklyn, only to find that the car was not ready with the repairs or to take to the DMV (but they were happy to accept my cashier's check). The exhaust ended up having to have extensive repairs, but I was prepared for it based on my inspection report, and have no issues in the end with how Mr. Martone conducted the transaction. read more

Martone Auto Collision is a realy family owned and operated business that has served the Ossining are for years. Through my numerous interactions with Micheal, the owner, and his sons, I've grown to appreciate the dedication, attention to detail, comprehensive crash-repair and accurate estimates. Even upon a 5 minute vehiclur overview, Micheal is *easily" able to spot minute dents, scraps, scratches and damage that I had failed to noticed myself. He has a brilliant eye for attention to detail and prevails in true excellence of service. Martone Auto Collision offers a wide range of services from mild to severe collision repair, aesthetic re-painting, detailing, sound-deadening installation, intensive car detailing, waxing, polishing, sanding, clay-bar, and general and expert restoration and almost anything else you could ask for - it is truly a one-stop destination if you wish to upgrade, repair, detail, or otherwise improve or return your vehicle to factory specifications. Micheal uses nothing but *Brand New Genuine Replacement Parts*, and reconditioned Genuine Replacement Parts for all of his repairs - you'll *NEVER* have to worry about cheap, aftermarket installations in order to cut costs, however, if, upon request due to budgetary restraints on the customer, Micheal will consider using high-quality, aftermarket parts, especially if you're paying out of pocket. After touring his impressive shop it's clear Micheal's team is dedicated to providing extraordinary service that goes above and beyond what I ever could have expected from a collision repair shop - the results speak for themselves. His expert team is highly experienced and capable of working with both domestics, imports, and exotics. I have bee taking my 2012 Mercedes ML-350, 2014 Mercedes E350, 2008 Subaru Forrester (and my newest edition a brand new Subaru WRX) to Micheal and his team at Martone Auto Collision for years. He's helped me with everything from comprehensive detailing, waxing, and polishing (even the air-vents slits get cleaned), mechanical repairs, custom Subaru WRX upgrades, all at *very* competitive prices. His work is nothing short of phenomenal, dare I say perfect. And on the rare occasion that something slipped by his expert team, he'll do his very best to fix the issue same-day, to get you on your way as soon as possible. I find myself frequently carrying Martone business cards in my wallet in the event a friend, family member, or even stranger is in need of vehicular service. For collision repair, Micheal's acute attention to detail extends well beyond a preliminary/cursory external examination. For example, my Subaru WRX had minor bumper damage, but Micheal suspected there might be non-superficial frame damage beneath the bumper - upon bumper removal and closer inspection his expertise and intuition was not only proved correct, but you don't have to take my word for it; as he showed me photos of the damage beneath the bumper! Had I not had this damage fixed, it could have cost me thousands of dollars in the future (for resale value) due to what would have been undiscovered damage if a discriminating buyer noticed it. Micheal's team has the ability to easily match even the most complex, metallic, pearlescent paints thanks to the team's precision, expertise, accuracy, and professional, fully enclosed painting "clean room." I've had a number of vehicle parts repainted and not can Micheal exceed the stock paint-job, he's able to reduce and in some cases completely eliminate the dreaded "orange-peel-effect" resulting in a perfectly matched, and blended paint job. Even if you want just a vehicle detail, wax, polish (which lasts well over a year), Martone Auto offers, hands down, the *very-best* experience I have encountered. They are truly the epitome of excellence in service and performance, as well the customer experience and fairness, I'm NEVER worried about being taken advantage of at Martone Auto Collision as Micheal and his team have demonstrated a well deserved "Thank-You" for their commitment to the finest service and a fair-price. I've taken my Premium Luxury vehicles to Martone Auto Collision for years If you're looking for the very best, I'd suggest you check out Martone Auto Collision! read more

I cannot say enough good things about Martone Auto Collision- Michael the owner is professional and gets the job done on time, and as promised. I brought the car to the shop two weeks ago and when It was returned back to me my 2007 Subaru looked brand new - The car was in perfect condition. Also the office Manager who works for Michael was great, he made us feel at ease when we arrived and gave us all the info we needed for the insurance company. I hope I never have to use them in the future, but if I did I would not hesitate to bring my car back to Martone's. Thanks Michael, and your staff for doing such a great job on my Subaru. read more

I had the pleasure recently of doing business with Martone Auto. I brought my car in to get fixed after an accident and I have to say what a great job they did. The car was done on time and fixed correctly the first time. I have been to other auto shops where I had to constantly bring the car back to fix things that weren't done right the first time. They are very professional and I would recommend them to anyone that needed to get their car repaired. read more

Time after time, Michael understands how to make a damaged car look great. He fixed my hood after ice fell off an 18-wheeler, expalining how other parts of the body were affected by the hood damaged. He explains every aspect of the repair, time and cost to repair and how to deal with the insurance company (like used after-market parts instead of OEM parts). read more

Beware of this guy Michael Martone (AKA crook!) 10 years ago he took my beautiful Land Rover from me and never returned it back. You see, this guy has a smart system of taking jobs and assuring clients of a complete job, deals directly with the insurance companies to get reimbursed (and believe me he does!) but once the guys runs into a problem while fixing your vehicle, he goes ahead and puts it aside (in other words-he lets it go!..Bye bye job, bye bye car!) I took this guy to court, never had the audacity to even show up, that's his system, he drags court orders and check this out, you know how gets around avoiding penalties and evictions? HE CHANGES THE NAME OF HIS BUSINESS EVERYTIME HE RUNS INTO A BIG MESS! smart move right?..You see, 10 years ago Martone Auto Body was called Westchester Auto Collision, but he must of had too many issues that he had to change it. (I bet the BBB had a big file on him)....This Martone guy let me tell you, is a scumbag!..Don't let his Italian smooching voice get you, I'm surprised he's still in ossining. He must have good contacts there (or give good donations to the town) he should of been repealed from living there. Anyhow, I tried to give this review a 0 star but I think 1 star is the minimum. To the rest of the people that gave him great reviews, I have t say, you all lucked out! read more

Mike Martone is by far one of the best people I have ever had the pleasure of doing business with. After stopping by simply to get a quote on some damage to my vehicle which was caused by an accident with an animal, Mike helped me get my car fixed and worked with my insurance company in order to help me get my car fixed. The work he did was amazing, as I've only had my car back for a day and family members, friends are asking me if I got a new car. That is how good he is. read more

Still one of the best experiences I've ever had. i made the mistake of going to another shop recently but will never again. Mike Martone is true gentleman, I am currently also looking at a couple cars on their lot that i wish to purchase. I highly recommend. read more