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    Martin Screen Print

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Martin Screen Print

    Graphic design

    Clothing printing

    Sign screen printing

    Martin Screen Print Photos

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    17 years ago

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    Rapid Silk Screen Printing - Custom DTG Printing Printing on Sweatshirts

    Rapid Silk Screen Printing

    (67 reviews)

    $$

    Historic South Central

    Very nice people and do great work. The t-shirts I had printed turned out great with a quick…read moreturnaround.

    We ordered a specific style of shirts for our nonprofit's pre-sold event, trusting a local printer…read moreto get it right since I wasn't on-site to check the shipment. The printer later confirmed that I had ordered the correct style, but they printed women's sizes instead of unisex shirts, which our members had paid for. The tags didn't make this clear, so our volunteers began distributing them before the mistake was discovered. The printer's first "solution" was to claim the shirts were actually higher quality than what we ordered and offer either a 10% discount on a future order or 15 of the correct shirts -- far short of the number we originally ordered. They ignored the fact that our members had pre-paid for a specific style and left volunteers to manage the fallout. Had they accepted their mistake immediately, there is no reason they shouldn't have been able to reprint the shirts so we could have distributed them during our multi-day event. At one point, they suggested we return the misprinted shirts, not to fix the mistake, but so they could destroy them. They repeatedly framed the situation as a retail-style return/refund issue, implying our volunteers or members "took" the wrong shirts, even though this was entirely their fulfillment error. After multiple rounds of back-and-forth, they finally agreed to reprint the correct shirts. However, when we received the corrected batch, two shirts were misprinted, completely omitting the event logo on the back, and one had a hole in a seam. Because of the delays, we had to mail the corrected shirts to members well after the event at our own cost (over $350 as we had attendees from as far away as Germany), losing money on shirt sales and creating extra work for volunteers. At a certain point, it wasn't worth continuing negotiations, so we accepted the reprints at a loss. While the shirts themselves are fine, the fulfillment, communication, and proposed solutions caused unnecessary stress, extra work for volunteers, and financial loss. Anyone ordering for an organization or event should be prepared to follow up closely and push for a solution that actually meets their needs.

    Martin Screen Print - graphicdesign - Updated May 2026

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