We hired this company to produce custom uniforms for our gym, including multiple shirt styles,…read morecolors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere.

Customer service is awesome He help to the way what I want…read moreand how I wanted to have print on my shirt and plus his input

Sadly, TIKI DAVE had a lukewarm (sour Mai Tai?) experience at another South Bay small business…read moreprintshop and he is very lucky to have found RW Prints. Truly. David and RW PRINTS is rock solid, super responsive...and I've sent them A TON of emails for business cards, stickers, magnets, car magnets and perforated car clings for TIKI DAVE'S TERRIFIC TRIPS. While the other shop just outright ghosted me after texts and emails. David was always prompt to respond. Product is awesome and the speediness of having it ready is amazing. TIKI DAVE highly highly highly recommends RW PRINTS!

Great place to get anything printed! David is incredibly friendly, kind, and reliable. He's always…read moreon time, quick, and very responsive. You can tell he genuinely cares about providing great service and making sure everything gets done right. I highly recommend and will definitely be coming back! THANK YOU!

Heard about this shop from my friend and Danny/his crew did an amazing tint job on my new 2026…read moreModel Y!! Communication was super quick and turnaround for the windshield/front tint job was just a few hours at a very reasonable price They also offered PPF protection which I didn't need at the time but have heard from other friends that the quality of work done here was also excellent Also appreciated the lifetime warranty promise on the tint :)

Had Daniel at Precision One Design do full front PPF and a full ceramic coating on my 2027 Land…read moreCruiser, and the results speak for themselves. Communication throughout the process was great. He sent progress photos along the way and walked me through exactly what was included: full hood, fenders, bumper, headlights, and mirrors for the film, plus paint correction before the ceramic went on. The finish came out flawless. Deep gloss, super smooth to the touch, and you can barely tell the film is there except for how well it's protecting the front end. Pricing was fair for the coverage and warranty (10-year PPF, 5-year Gtechniq CSL), and the car was ready right on schedule. Would definitely recommend if you're looking to protect a new vehicle the right way. Already planning to bring my next car back here.

Above and beyond! Highly recommend it if you need any kind of merch- they managed to do a very…read morecomplicated stencil and in record time. Thank you!

TIKI DAVE doesn't like to write too many 'ok' reviews but this is one of 'em…read more I needed business cards and I saw the good reviews for the Merch Stop and I ordered some from Jon. When I went to pick them up, the fella who finally came over to help me couldn't find them. Jon then came over and pointed out that they were in plain sight sitting on his desk. I had a lot more work for Jon and he completely ghosted me. And that's that, I am sorry to say. The turnaround on the business cards was good; the price was just ok. I have moved on to another South Bay small business print shop and they have been far more attentive.

This is my favorite mail shop. You can get all your mail needs done here and customer service is…read moreexceptional. They treat you well, and they are all very professional and trustworthy. Prices are good and it's located in a good spot. This is the best mail shop in town imo.

Searched for places that did Live Scan digital fingerprinting and found this location to be highly…read morerated. The lady helping me explained the process and then proceeded to start. It was done quickly but also carefully which I appreciated. The price for the service was very fair as other places were charging as much as double comparatively. Also, US Mail Plus offer other services like passport photos, notary as well as drop off for UPS, USPS, FedEx and others all in one location which saves time.