Went on a Thursday at 3pm to get a quote for a project but was greeted with an empty chair. I rang…read morethe bell but still no one. I waited five minutes and decided to walk inside the halls. All the small offices were empty but with door open. It had computers open and I observed personal belongings on the desk so it was obvious it wasn't closed. I went back to the front lobby and waited and waited. It was approximately ten minutes. Finally, someone came out from the big machine room (glass walls). He sees me and goes inside an office. I wait additional five minutes and ring the bell again but no answer. I don't care if they can do a great job and produce good product. First impression is everything. Total fail. I will go somewhere else.

Staff here is so friendly and helpful. I call when I need any assistance and they answer and help…read moreme. They run a great production and are super busy which is great for them. If I ever need to check out my designs or come pickup my stuff, I'm always greeted with a friendly smile! Thank you everyone who makes my business run so smoothly! Will be using Unity from now on!

Spotted this place driving down the street and decided to pay a visit…read more My first time here. Completely dead. No cars on the lot but mine. They play inviting music you can hear from outside. The girls that are minding the store need to be more attentive as dead as it is with business. The girl was just sitting down with her phone and didn't stand to speak. The place is strong in clothes and shoes. However not a lot of household items. I went there looking for something but they didn't even have much. Just a small section of VHS tapes and a few home-goods but that's it. Not a lot of selections. Some prices are reasonable--BUT some were excessively overpriced. They did offer some free books and magazines outside the shop and complimentary small water bottles indoors. My advice to the shop owners or workers to pay more attention with cus and try helping if needed. Don't just sit there.

Jay and Ruth were so so kind and attentive to us! Even offered us water to quench our thirst…read morebecause everyone knows shopping can be very exhausting lol . The best part about this place is that it doesn't give you an old clothes smell like other thrift stores do , and that's because they wash everything before placing a price tag on it ! And may I say their prices are very reasonable will definitely be returning !!!

Great crew over here. Thomas was super attentive + detail oriented and the whole process was very…read moresmooth. Never had customer service like that before; it was refreshing working with a team that was intent on getting it right the first time. Highly recommend!

Nice place, they really helped me with the design I wanted. Took awhile to figure out, but in the…read moreend I was really happy with the end product. will definitely be using their service again

I love coming her to get my jerseys printed. Always great service and they get things done in a…read moretimely matter every single time!

This is a small, local business with friendly, personalized service. Our school clubs has been…read moreordering from them for years. I am always pleased with their service. Sean will take care of you!

They did a terrific job on monogramming a denim apron a perfect match to the Levi stitch. The owner…read morefriendly and responsive, and I felt that she provided a great value. I will definitely use Lur again.

I spoke to Griselda and she was so kind, helpful, and professional. Willing to take the time to…read morehelp me, to understand my situation and to meet my deadline. My current embroidery place was out ill. Nevertheless, my current embroidery person decided to help, facilitating my orders during her current situation. I am blessed to have such amazing spirits supporting me. That being said, I would strongly recommend Griselda at Lur Embroidery to win your business. Exceptional customer service at its finest!!

We placed an order with Quality Patches that was never delivered by FedEx. Instead of helping…read moreresolve the issue, the company claimed FedEx attempted to contact the consignee (which did not happen) and then informed us that the shipment was sent for destruction under their policy. To be clear: The package was never delivered, there was no proof of contact, and yet the solution was to destroy the order and offer no replacement and no refund. Shipping issues happen. What matters is how a company responds. Quality Patches chose to hide behind internal policy rather than take responsibility or advocate for their customer. That alone speaks volumes about how they operate when problems arise. Buyer beware: if anything goes wrong with shipping, this company will not stand behind their product, and the customer absorbs the loss. We will not be using them again and strongly recommend looking elsewhere.

I absolutely love the patches we order from them. They are consistent, timely and provide a kick…read morebutt product. Our company has been exclusively using quality patches for the better part of two years. their patches can be heat sealed. we are able to make our company uniforms as well as customer merch. 10/10 would recommend

Very nice people and do great work. The t-shirts I had printed turned out great with a quick…read moreturnaround.

We ordered a specific style of shirts for our nonprofit's pre-sold event, trusting a local printer…read moreto get it right since I wasn't on-site to check the shipment. The printer later confirmed that I had ordered the correct style, but they printed women's sizes instead of unisex shirts, which our members had paid for. The tags didn't make this clear, so our volunteers began distributing them before the mistake was discovered. The printer's first "solution" was to claim the shirts were actually higher quality than what we ordered and offer either a 10% discount on a future order or 15 of the correct shirts -- far short of the number we originally ordered. They ignored the fact that our members had pre-paid for a specific style and left volunteers to manage the fallout. Had they accepted their mistake immediately, there is no reason they shouldn't have been able to reprint the shirts so we could have distributed them during our multi-day event. At one point, they suggested we return the misprinted shirts, not to fix the mistake, but so they could destroy them. They repeatedly framed the situation as a retail-style return/refund issue, implying our volunteers or members "took" the wrong shirts, even though this was entirely their fulfillment error. After multiple rounds of back-and-forth, they finally agreed to reprint the correct shirts. However, when we received the corrected batch, two shirts were misprinted, completely omitting the event logo on the back, and one had a hole in a seam. Because of the delays, we had to mail the corrected shirts to members well after the event at our own cost (over $350 as we had attendees from as far away as Germany), losing money on shirt sales and creating extra work for volunteers. At a certain point, it wasn't worth continuing negotiations, so we accepted the reprints at a loss. While the shirts themselves are fine, the fulfillment, communication, and proposed solutions caused unnecessary stress, extra work for volunteers, and financial loss. Anyone ordering for an organization or event should be prepared to follow up closely and push for a solution that actually meets their needs.

Great company and customer service. I needed a rush order and they were the only ones that could…read morefulfill my order in the time I needed. Very glad I found this company they did a terrific job and the quality of work was excellent. I will be using them again in the future for my business needs

Great honest Individual that has taken care of all my techs shirts and hats, I highly recommend…read morethis company to anyone needing prints

Ronnie is the best ! i had a fleet van that needed new graphics do to a collision it was in, and…read morewhen i called Ronnie he came over and went over the whole process with me.Just from talking to him for a few minutes i knew right away he is a honest business man.He took the time to go over every detail with me and finished the job on time.From now on R & D has my business for life. GREAT JOB RONNIE.

Ronnie and his team are standup guys, they have worked in multiple of my projects from business…read morecards, stickers for my customers water heaters and disposals,y fleet of vans and even dirt bike graphics and stickers for my walls inside my house, very easy to like good guy, thanks Ronnie and the team at R&D!